These folks are the best! They always see me right away and more times than not they charge me…read morenext to nothing.

Dylan at CPR helped me out and saved my data for me after my waterproof phone pouch malfunctioned…read morein the ocean my first day on vacation. It was a Samsung S20 that I had already had for over 5 years, and I knew it was about time to replace it, but it had been a really great phone and I liked it. I tried to dry it out overnight, but was still panicking over what I may have lost, so first thing the next morning we took it in. At first there was a lot of head shaking and it looked hopeless. There was too much damage to the phone, and it would never turn on again. Dylan popped out my SD a card and tried it in one of their computers- nothing. He took some rubbing alcohol and a brush to the metal on my card and tried again, and to my great relief, my photos began popping up on the screen. I left with my SD and SIM cards from my phone, and a little drive that he downloaded my photos onto, plus the advice to convert to an eSIM so that I wouldn't need to worry as much in the future. I ended up with the best-case scenario; even my contacts were saved. The only thing I wasn't super pleased with was that I was offered an S22 that they had there for purchase, originally $350 on the box,for $250 that day. I had just bought my oldest son an S24 for $200 a month before. Yes, I now needed a new phone, but no, I didn't want to buy a used 3 year old phone for more than it was worth. Other than that, very happy with the help I got at CPR, and thankful to Dylan for rescuing my data. I would recommend them if you need cell phone help!

Dropped off a Samsung tablet on a Friday afternoon with the promise I would have it back by Sunday…read morewith a text notification that it was completed. Sunday comes and goes with no notification. I start calling on Monday and either get "Alex? He be back in 30 minutes." "Alex? He not here. Call tomorrow." Or no one picks up the phone at all. By the following Wednesday, fed up with obvious BS and lack of communication, I finally get in touch with one of the two women who work in this wireless repair shop/bodega/botanica/illegal call center and she tells me, "Alex? he be back in trenta (30) minutes." I arrive then. No one (pretended to) speak English and then proceeded to correct my Spanish, rather than answer me. "Alex no here. Ju come back manana." She told me. I said, "Reparar or no reparar, da me" (repaired or not repaired, give me my tablet back) They took their sweet time and finally found it exactly where Alex had left it when I dropped it off fiove days ago. I got it back and left. What a sh*thole, full of sh*tty people. And God only knows what's going on in the back of this place, but I bet it's not legal. Go somewhere, anywhere, else.

Long story short I dropped off a phone to be repaired. They said it'd be done in one day two days…read morelater I called to see if it was finished. I was hung up on two times the third time. I couldn't understand what they were saying, but their hours stated that they were open until 10 PM. I'm sitting in the parking lot at 6:54 PM and they're closed on a Saturday even though they state they're open until 10. The store needs to change their hours online.

They were friendly and efficient and they charged what I would assume to be a reasonable price.read more

Great service. My computer died on Saturday night. I called Cell Phone Paradise on Sunday and in…read moreless than three minute, over the phone, my computer was up and running perfectly. If I ever have another problem Cell Phone Paradise will be my first and only call. Allow me to repeat:: This was on a Sunday!

The owner of the business reached out to me and was accommodating by coming into the business on…read morehis day off to fix my phone. He urged me to let him know if I have further issues. My opinion of the customer service has changed to outstanding.

I reached out about replacing my cracked screen. He responded within 15 minutes giving me the price…read moreand said I could come in the same day and get it done. I get to the business, and he tells me it'll only take ten minutes, and I can take a seat. I was checking the time, and he did not lie it only took ten and it looks just a good as when I got the phone!!

Rachel went above and beyond to help me get a new phone and also set it up. Her customer service…read morehas been one of the best I have experienced in a very long time. Thank you

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

I spent 2 weeks and hours upon hours on the phone with Verizon customer support to fix a doubling…read morebilling for Netflix. Went to several brick and mortar stores. NO ONE had a clue how to fix it. I walked in and in less than 5 mins Ryan had it fixed. Don't care how far you have to drive... trust me, it's worth the gas and travel time. Finally a quite competent rep!

Not a "Corporate " store. They do not provide all the same…read moreservices and charge for migrating contacts to a new phone which is free at a corporate location.

Chuck was friendly and took his time making sure we got the right phones and plan for us! Not pushy…read moreand very helpful.