They were fast, the price they quoted over the phone was honored, I needed a battery changed, I…read morewasn't worried about a small chip in the glass, they changed the glass without charging me any extra, and even asked if they could because it would take slightly more time! Bravo that is the way to get and keep my business, they are opening a new location in Conway soon. The owner was so very friendly, a customer was having a hard time communicating what she needed done to some other employee. She gracefully took over without it being awkward for the guest or her staff. Very polite. Fantastic Owner!

These folks are the best! They always see me right away and more times than not they charge me…read morenext to nothing.

Corbett helped my husband and myself with the purchase of 2 new phones, he was very informative and…read moreexplained the entire process to us. We had numerous questions and he was very patient . He also said if we had any issues to come back in and he would help us out. I highly recommend going to see him for any of your Verizon needs. Corbett is very professional and it was a pleasure visiting the Loyola Drive Verizon Store of Myrtle Beach. Kathy and Mike

I came to pay off my phone and cancel my service. Mike helped me and was fantastic! He was so…read morefunny, charming, and had me questioning my decision to switch providers! I didn't deal with anyone besides Mike, but he made the process easy and enjoyable. I never thought I'd say that when trying to cancel a service lol. If you need any help with Verizon, especially new services, go see Mike! You'll enjoy your time, I promise!

Bill was great. Took the time to put a new screen saver on. Perfect. I'll be bringing in my…read morecomputer next fall just to get it checked out. Really comfortable to talk to. Not crazy pricing.

I had a charging issue with my IPhone. The technician was very friendly and inspected my phone…read morequickly. He found the issue right away and did not charge me anything. This business clearly values long-standing customers, not just a quick buck. Highly recommend!!!

Wow- same situation as previous review. I was forced out of the store within minutes due to the…read moreworker. I asked a question about something I have done several times- because I questioned him back he got irate. He also stated it was not an ATT store which is surprising since the interior is plastered with logo and on the storefront. From now seeing the previous review this worker has a clear issue with women or maybe all customers. My interaction with him was also recorded as I was on the phone with ATT trying to get to the bottom of this. Lady on other line of phone was appalled. I would not go into this store alone.

Horrible. The store was locked in the middle of the day when I got there. Saw an employee inside…read morebut had to wait another 8-10 minutes for him to open the door because he was on a break. He said he was the only employee and he couldn't help exchange my phone because he didn't help me before. I was confused by this as I had been instructed by the representative on the phone to bring my old phone to the store to turn it in when I received the new phone. I explained that no I hadn't been in the store before because I did this over the phone. The store location didn't have any phones in stock that went with this promotion so I had to do it over the phone. The man kept saying he couldn't help me because I didn't get a phone from his store. He even said this isn't a real at&t store but a secondary style location. Idk. But he was very rude and then he literally kicked me out the store because he said he couldn't help me and he was the only employee and other people were waiting as well. Horrible customer service. Maybe this non at&t store should pay employees enough to keep some people on the schedule. Because the one person left doesn't want to help people.

Can't contact store directly, goes to AI which was no help. Drive to the store and still no helpread more

Wouldn't even give 1/2 a star if that was an option. The staff here is so piss poor...I can't…read morebelieve I am wasting my time writing this review. The staff has absolutely no idea what they are doing and walk around aimlessly in the store. Super frustrating...

I can't say enough good about these folks…read more I rely so much on my tech - in my life and in my biz - it is so important to me to have the perception of expertise in folks fixing my stuff ... and the perception that they Care about me, my tech, my biz... this icing on the cake - kind of mind-blowing. I find myself so grateful. I appreciated my interactions with and service from each of the two owners so much - in different visits - I brought them gifts - which is not normal for me - I just had to GIVE Back. Meanwhile, I need great value - I don't want to, and I don't have a budget to Pay for high-end service. Somehow I am getting high-end service at low-end price. This is an excellent quadrant. Are they perfect? no. Are they still learning this or that? yes - who isn't - the realm they operate-in is wide and ever-shifting. And, the communication about what they know and don't , what they know and what they will try to figure out is... beautiful. I went there originally for an issue that was illusive - was it a battery or screen issue with my iPhone? I was SURE it was on Deaths door. It is now working beautifully! Then I came back with my Mac (which is behaving SO much better now) and my partners cell phone (which they said it was a better investment to replace than to fix - thank you!), my partner is going in with his Mac soon. I am really grateful to have these guys on my side. Much valued into today's crazy tech world. Oh, and everything was done within a DAY - a DAY. Have you noticed the waits for Apple repairs? Hope you enjoy as much as I have!

Left my device in the store with the repair guy for a screen fix and while I was shopping I…read morereceived a notification that someone was trying to access my email and they were trying to access it from that location. I went back and retrieved my device and confronted the gentleman about the attempt to access my email which he thoroughly denied. However, there was no work involved the address location, was clearly given. So I don't trust them at all.

Great experience! Fast & well priced. Great customer service as well!…read more Highly recommend! Thank you! Kevin & Rylee M.

These guys are amazing! Courteous, professional, great prices and very quick! I have recommended…read morethem to my clients, friends, and I also use them myself.