Corbett helped my husband and myself with the purchase of 2 new phones, he was very informative and…read moreexplained the entire process to us. We had numerous questions and he was very patient . He also said if we had any issues to come back in and he would help us out. I highly recommend going to see him for any of your Verizon needs. Corbett is very professional and it was a pleasure visiting the Loyola Drive Verizon Store of Myrtle Beach. Kathy and Mike

I came to pay off my phone and cancel my service. Mike helped me and was fantastic! He was so…read morefunny, charming, and had me questioning my decision to switch providers! I didn't deal with anyone besides Mike, but he made the process easy and enjoyable. I never thought I'd say that when trying to cancel a service lol. If you need any help with Verizon, especially new services, go see Mike! You'll enjoy your time, I promise!

I spent 2 weeks and hours upon hours on the phone with Verizon customer support to fix a doubling…read morebilling for Netflix. Went to several brick and mortar stores. NO ONE had a clue how to fix it. I walked in and in less than 5 mins Ryan had it fixed. Don't care how far you have to drive... trust me, it's worth the gas and travel time. Finally a quite competent rep!

Not a "Corporate " store. They do not provide all the same…read moreservices and charge for migrating contacts to a new phone which is free at a corporate location.

Bad costumer service. After an hour in a half They try to up-sale me other products to just upgrade…read moremy phone! Lie about is a bundle deal only you have to purchase other items to be granted the iPhone 12 ,in my case and want to Kick me out of the store because I just want the phone 12 not other items.. just don't go there

THESE PEOPLE ARE SCAMMERS AND FRAUDS!!! DO NOT COME HERE THEY HAVE A LONG HISTORY OF SCAMMING…read morePEOPLE!! I've been trying to reach your shop by phone with no response. You replaced my iPhone screen with the wrong screen, and another certified repair shop confirmed it was not only the wrong part, but you also left the plastic backing on--which could have seriously damaged my phone. I already returned to the store and was told the screen was correct, but I now have professional documentation proving otherwise. Your store associate gave "Sam" keeps giving me the run around and saying the manager that took him 5 minutes to remember his name, Jim, will call me back and has not yet. If this isn't resolved by Monday, August 11, I will be filing complaints with the BBB, Apple, and local consumer protection, and will move forward with legal action and government resources.

Fast and reliable. Thanks. I had iPhone 8 Plus screen was cracked. The guys fixed in 15 minutes…read more Awesome work.

Dropped off a Samsung tablet on a Friday afternoon with the promise I would have it back by Sunday…read morewith a text notification that it was completed. Sunday comes and goes with no notification. I start calling on Monday and either get "Alex? He be back in 30 minutes." "Alex? He not here. Call tomorrow." Or no one picks up the phone at all. By the following Wednesday, fed up with obvious BS and lack of communication, I finally get in touch with one of the two women who work in this wireless repair shop/bodega/botanica/illegal call center and she tells me, "Alex? he be back in trenta (30) minutes." I arrive then. No one (pretended to) speak English and then proceeded to correct my Spanish, rather than answer me. "Alex no here. Ju come back manana." She told me. I said, "Reparar or no reparar, da me" (repaired or not repaired, give me my tablet back) They took their sweet time and finally found it exactly where Alex had left it when I dropped it off fiove days ago. I got it back and left. What a sh*thole, full of sh*tty people. And God only knows what's going on in the back of this place, but I bet it's not legal. Go somewhere, anywhere, else.

Had two phones with cracked screens, Alex was phenomenal repairing both in a timely manner…read more I dropped them off, ran some errands came back. Friendly staff. Explained what he planned to do. His shop is inside a convenience mart-type store in a strip mall.

Everything needs to improve! I have been trying to drop off my old iPhone few glitches but today…read moretook the cake! The man not even a gentleman was so rude to me told me if I had a problem to take my phone go home and call Apple!

this company is the worst I've ever experienced poor help at store an on line no service watches…read morequit working and they won't help even hang up costomer abool pathetic service

They were fast, the price they quoted over the phone was honored, I needed a battery changed, I…read morewasn't worried about a small chip in the glass, they changed the glass without charging me any extra, and even asked if they could because it would take slightly more time! Bravo that is the way to get and keep my business, they are opening a new location in Conway soon. The owner was so very friendly, a customer was having a hard time communicating what she needed done to some other employee. She gracefully took over without it being awkward for the guest or her staff. Very polite. Fantastic Owner!

These folks are the best! They always see me right away and more times than not they charge me…read morenext to nothing.