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    Cricket Wireless Authorized Retailer

    1.0 (1 review)
    Open 10:00 am - 8:00 pm

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    8 years ago

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    Video Revolution

    Video Revolution

    2.9
    (44 reviews)
    9.5 mi
    $$$

    DO NOT DO BUSINESS WITH…read more Tldr: They charged me 150 dollars to trash my property and make it worse. I am a disabled veteran who brought in simple head cleaning job on a vcr tv combo. After not hearing back from them for a week, I called them asking when they would get around to it (was told it was assigned to a tech but not gotten to yet) I could tell by their response they had to get onto tech to get to it. Then they called me the following Monday saying it was done. When I brought it home it was trashed, filled with dirt and the head was super dirty. Picture and audio were x10 worse. Came back in asking what they were willing to do to make it right, and they just kept saying bring it back. I dont trust them with my property again. They charged me 150 dollars to trash my property and make it worse. Take your business elsewhere.

    To start off my review, I want to say this was my first time in the store and at first I was…read moreimpressed. As an Audio video guy myself, the store was large and had a good selection. But as for my experience trying to get my speaker repaired here, I definitely can NOT recommend anything gets repaired here. I dropped off my speaker on 9/30 and was told it would be 3-5 days to get a diagnosis and quote. This was the only time I received communication from them. After this, I waited until 10/8 (8 days) to call the store and was told the quoted repair and diagnosis. I was not given an estimated date of completion. I waited until 10/20 to call again and was not given any other update other than it would be done "soon" On 10/30 (a month after I dropped off) I went to the store to ask for an update in person. I was told a part was being ordered and to wait another week. After a week, I called the store again just to be told again they were still waiting on the part... On 11/7 I emailed the support email on their website to request some kind of details or an estimate for completion. Never received an answer. On 11/17 I finally went into the store and requested my speaker back unrepaired so I could deal with it elsewhere. Throughout this process, the front desk was always friendly, and they were polite when I requested my speaker back, so no complaints there. However, I am appalled by the lack of communication from this business. Except for the initial 3-5 day expectation for a quote, which wasn't actually met, as I had to call after 8 days, I was never kept informed. I recognize that I majored in communications, so maybe my standard for communication is higher than most. Still, despite that, Video Revolution is not a good place to get your tech repaired.

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    T-Mobile

    T-Mobile

    4.0
    (5 reviews)
    3.6 mi

    I have been a customer with T-mobile for over 15 years. They have fairly cheap plans. Customer…read moreservice has been wonderful but cellphone service has been spotty. In certain buildings and certain locations, there won't be any or very weak service. During thunderstorms or bad weather, service can be very slow. I have compared them with AT&T and AT&T certainly have stronger signal but more expensive. I guess you pay for what you get. Overall, I am happy with T-mobile and has not needed to switch.

    I would not ever do business with T Mobile. They are either totally incompetent or corrupt. I went…read moreinto the local store to change from AT&T to them. I told them I lived in an area where service was difficult. They told me I would be able to get service. SO, we changed out the sim card and I filled out their paperwork. With the condition I would be back in the store the next day if their service would not work at my house. I went home and had no service. I went back to the same store and spoke to the say employee and they reinstalled my AT&T sim card and canceled the agreement due to them not being able to provide me service at my home. Almost a year later I find that they have turned in a bill for collections for non payment and it was on my credit record. I never received a bill from them, a call, a text, a email, nothing. I went back to the same store and was told they could do nothing for me about the erroneous billing and collections. I was told to call an 800 number, I did and was told the matter could not be found in their system and someone would have to call me back I waited a week and no call, I called them back and got the same run around. They will call me back it's been another two weeks. At this point I'm going to file a $10000 civil lawsuit for fraudulent charges, extortion from a collection agency , and for damages to my credit report. They don't seem to have any concern about correcting their mistake. If they can't or won't handle such a simple task as correcting a mistake, I would not recommend doing business with them.

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    Cricket Wireless Authorized Retailer - mobilephones - Updated July 2026

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