The whole experience was superior. The young lady who helped us was completely knowledgeable about…read morethe iPhone and its technology. Everything taken care of in less than an hour. Couldn't possibly be more impressed and satisfied!!

My laptop was saved from the dead for a very reasonable price. They were very professional and…read morefriendly.

Very helpful professional willing to take the time to answer a few questions. I was so happy with…read morethe work on he Bose 5 MultiMedia i purchased a better cell phone, one that Matt recommended. Lo and behold like he said it was far better performance. Five Stars .. !! Quality Vendor Buy w/ Confidence ..

Fast service on replacing cracked face on my Iphone... Took about an hour…read more Charged me $92.23 when other stores quoted me over $100 Lobby was dirty ... But, they have vending machines!!!

Mathew -led tech, was so awesome! Seriously. I came in with no notice and no speakerphone working,…read morewhich was getting really frustrating. I could not use FaceTime or any other speakerphone options which had been going on for well over a month. I took it to the AT&T store and they told me I would have to get a new phone. I thought I paid for insurance and when I went to claim it, they informed me I did not anyway, that's another matter. When I walked into tech daddy, Matthew was super friendly and helpful. Turns out it was a simple cleaning which he did right away and was so kind as I was embarrassed. I could have done it myself ‍ my iPhone 13 mini is back is business!

Nothing bad yet. They are working to replace a cracked screen on an iPad I punched. So, far they…read morehave helped to make me feel welcomed. Very friendly and walked me through the process. Update: tech daddy completed the screen replacement in the time they quoted me. My iPad was trashed and smashed. They made it look like new. Had me turn it on and make sure it was working correctly. I will update with after photos. The store is clean and smells great. I recommend them for any tech repair needs you may have.

Oh. My. Gosh! This place is the BEST! I have used them 3 times now. Once for a new battery and once…read morefor a new screen. But the real test came when my phone spent too much time in a toilet bowl. It was completely fried. I didn't think there was any hope. No one--the Apple Store, Best Buy or Consumer Cellular would help. I took it to Nathan at Mr. Phone at 10:30 in the morning. I kept checking back and he kept saying he needed more time. He even sent his associate to a neighboring town to get a part. He just wouldn't give up! Finally, at 6:00 that evening I saw him outside of his store and he said, "I have very good news--we fixed your phone." I almost burst into tears! And it only cost $100. I said, "Are you sure?!" He said they don't take advantage of people. So...they had my phone ALL DAY, fixed an almost impossible fix and charged me a mere $100. I can't recommend them highly enough. If you have a phone issue, save yourself some time and go straight to Mr. Phone. You won't be disappointed!

excellent customer service!! 10/10 so helpful and respectful and VERY fast! I'be used many other…read morerepair service providers and stopped once I found these guys, they're that much better.

Waited for almost 40 minutes. Still unable to cancel service. Was told to go to 3rd party location…read more 3rd Party location stated to go to the store. Went to the store waited another long time to be told to call a number. Called the number they said go to the store. AT&T will not let you cancel wireless service. I have 0 options with AT&T they say you can cancel anytime- you cannot-- worse mistake ever made was getting AT&T monthly service. Cricket is great! AT&T is 0 help.

do not own their phone but cant get them to stop sending me bills for 0.00 dollars each month or…read moree-mails.was stuck on hold for 45 min multiple times,no live people at customer service.CROOKED LIARS

Excellent service! My husband needed a new battery for his Apple Watch and they had it done in only…read morea few days. He's very satisfied with the way his watch is working and the price was good. We'll be back!

I went in yesterday evening to see about having an Apple Watch fixed. I had been told that it would…read morecost $25 to investigate the issue, which I was perfectly fine with, given the cost of a new watch. The employee there quickly looked over the watch, looked to see that there wouldn't be parts for it, and checked with his senior tech on whether it's worth pursuing. They ultimately told me it was not worth it and did NOT charge me! I was very pleased with the help and advice, and recommend anyone looking to get a device fixed for the honest and straightforward manner the matter was dealt with.

Customer service was okay. However, their locations are so far away, it's nearly impossible to get…read moreahold of them to be able to possibly request a return label for their equipment. Has been nothing short of a nightmare unfortunately. So with that said, the equipment still in hand, having a return label sent to me would be outstanding. The closest facility to me is 2 hours away, and unfortunately I don't even know that they would take the equipment at that facility. If you'd like to send me a return label, that would be outstanding, you can email me at steelyblue2u@gmail.com Thank you

Never go with Optimum, these idiots sent as router to the wrong address 3 times, even after…read moreverifying the correct address over a dozen times. Each time you have to wait the better part of a week just find his out! It's slow and I'm clocks constantly while gaming on your phone or streaming on your phone or TV, Now there is as n Outage, no Internet at all, they no idea when it might get fixed! Shit service and customer service reps with shit for brains!