I had a broken screen and got it fixed there in no time. In addition, I got myself a nice phone…read morecase for a reasonable price. I need to come back to get that wireless charger for my car, probably going to get one as Christmas gift for my mom.

From the owner: Fastfix Electronic Repair Specialist Smartphone,Tablet,IPad,Laptop, Game Consoles Repairs and,…read moreSmartphone accessories $10 off all repairs and accessories.

Went there twice, once for my wife's phone repair and another for new phone case. Both times…read moretreated with the best service and reasonable prices. Recommend them HIGHLY!

What a great experience dealing with Phonezone in Meriden! "Met" the owner did a great job fixing…read moremy broken screen. It was repaired the next day and the prices are very reasonable! There are many accessories in stock and they repair and sell all the major brands! Thank you,Met! Rich Burgess MIddlefield Ct

11.6.25 I am now a true believer of two things. Phone repair…read moreplaces in the mall and the cloud backing up your information. My phone inadvertently got wiped clean back to reset mode. I lost thousands of previous photos, info and dozens of contacts. Supposedly no way to get this stuff back. My screen stopped working. Couldn't do anything on my phone. Couldn't look at anything on my phone nor make calls. I was dead in the water for a couple of days. I went to a verizon store and they were the ones who reset my phone by mistake. Yeah that's a hard one to swallow for me. I'll be remembering that one for quite some time. I digress, so later this same rainy day last week on the day of Halloween I went to this store for help. I am still amazed at what they did. First of all, I didn't get anything back on my phone but I've been able to access it and use it once again. Secondly these guys are done serious techno wizards. They just happen to have a samsung galaxy S9 that has a minor screen issue that they wound be able to install and get me going for least amount of money out of pocket. Or they could order a brand new one and have it the following day. Well, as many of us know it's difficult to do things without our phones these days. And how quickly i found out for the first time in my life. I've never experienced anything like this. I hadn't realized how much easier they make things for us. For even the simplest thing of using an app on your phone to do your banking vs. going in through the website. I opted for them to switch that S9 slightly blemished screen onto mine. Yeah, you can stop laughing now. No, seriously, stop laughing. Ahaha, it's OK, I'm also laughing at how old my phone is. 7 years I've had this baby. I'll be changing to a brand new one this week. So then you can stop laughing. The store is an average small store like in most malls. Easy in and out by the I Hop entrance and then right next to T Mobile. They had me in and out with a screen in under a half hour. Wam, bang boom. These guys really are an amazing bunch of people. I asked the main guy I dealt with because I wanted to give him a shout out but he declined me using his name. I of course respected his privacy and am leaving it out. But this store deserves your business and respect. They do a fantastic job. They know what they're doing and they're not blowing smoke up your hind quarter saying this and that. They tell you what they can do for you or can't with a possible other option. They give your the price and let you decide. No high pressure tactics or anything like that. Their prices are reasonable too. Just as important as their work. Like I said, I'm a true believer in these places now when I used to think they were hacks. Not by a long shot. They're respectable people working hard to gain your trust and your business and the do it with humility. Absolutely amazing quality work from you guys. Thank you for getting me back up and running. Thank you thank you. Appreciate you all :-)

This place has very good service and super fast when putting new screen on, I only waited maybe 10…read moremins

I came in because I had a problem with my phone. Today at 230pm, I spoke with Adam and even before…read moreI finished telling him the problem, he was looking for any excuse not to to take care of of me. He mentioned that I needed to go to the apple store. He did not even look at my phone and he was already sending me off. The store was empty and I was the only customer in there. It's not like he was busy. He mentioned he had an appointment but it only take 2 seconds to look at the phone. He couldn't even do that. But I was was to add a line which I was going to after my phone was fixed, he would have taken care of me right away. Customer service sucks. I won't be wasting my time going to that store again. I rather drive to Meriden mall an add the like I need to add.

Verizon used to be superior with customer service. That is no longer true. If you have a problem…read morewith your bill, good luck reaching someone. Sure I scheduled a call. 3 times! Each time the call never came. Then, the 4th try, the rep disconnected me. I had to schedule that the day before. I cannot get a live person now so I am chatting right now for an hour! No help whatsoever!! Shame on you Verizon

A quick and professional experience with Nelson. After being with other carriers, I returned to…read moreVerizon. Not only did I get an upgraded phone, but I also had my Ipad cleaned out and working like new again. I would 100% recommend this store!! Thank you Nelson! Aly G~

Amazing customer service and quick turnaround around for repairs had my hdmi port replaced on my…read moreps5 the gentleman answered all my questions and did it under the price originally quoted at other service companies offering the same service.

This is the best place too take phone iPad tablet or computer too have fixed.the service and…read moreprofessionalism is great.the atmosphere is top notch and always clean and welcoming.he will help with anything he can be it ordering something for you or pointing you in the right direction.You can't go wrong only a phone call away,I recommend this place be #1.

The service was quick wonderful and affordable would definitely come back to this location for any…read morephone fix.

I'm not a T-Mobile customer, and I have zero interest in switching from Sprint since their prices…read moreare on par with each other but T-Mobile has crappier coverage... That said, I kinda like this store. I've come here twice in search of phone accessories that Sprint didn't have...once for a case and once for a screen protector. Sadly neither Sprint, AT&T, Verizon, or even Best Buy mobile had what I was looking for...T-Mobile did. Go figure.

This location is a hub for so many towns. It's understaffed, and T-Mobile is taking advantage of…read morethem too. They do have attitudes, though, but it's T-Mobile that is pitting us against them when we NEED TO STAND TOGETHER AGAINST EXPLOITATIVE corporations. SWITCH to USMobile. The CEO is a Pakistani-American CITIZEN who lives in CT. Its HQ is in NYC, where the largest concentration of their salaried staff is located. Many of their online service reps are in Pakistan, so when you call (there's a time difference), you'll wait about 25 minutes for a rep because they are working from home. I believe they get paid per call, even. All this keeps the bill low. I pay $44./month unlimited talk, text, and DATA!!! I'm a data goblin using my BYOP iPhone 17 Pro, 1 terabyte, and it's an Apple refurbished phone bought on Amazon with an installment plan. So no taxes, fees, sports contributions, all the muck that inflates your bill. Pay Netflix separately so you can control when you want to stop or restart your contracts. By bundling different company services, YOU LOSE CONTROL. I finally finished my contract, and I can't even pay my last bill because my old account code doesn't work anymore, so I can't access my past bills, my current balance, or anything. I can't log in at all because I switched to a different company before the contract even ended, and I was BYOP. My two family members' phones were still on the plan, but in those last two months of the account, I couldn't even see my bills. T-Mobile wasn't sending me paper bills anymore after I took my BYOP to another carrier, and then they locked out my online PIN! Now I couldn't go online to switch back to paper bills or even set up a new PIN, even though I was the account holder (heads up, parents). So I was still the responsible account holder, my phone was already switched to a different carrier, two family members were still on the account, and I couldn't even see the bills I was responsible for paying. Then I had to go to the store to pay, and now that the account is finished and the final bill is due (they texted me) a month after it was closed and everyone had switched. I still can't log onto the account, and I still cannot see the bills anymore! All I have is the account number to pay the bill, and I have to pay $5.00 USD to do that in the store, whether you pay with cash, debit, or credit. T-Mobile has made their so-called security an absolute lockout, even for current customers. I started a contract with trade-ins as some other people did, and no one told me I had to go online to send the trade-ins. I finally went down to the store and had them take the trade-ins. Then I never got credit for the trade-ins. I still gotta deal with them on that, and halfway through my two-year contract they dropped off my Veterans discount. Online service reps tell me I have to go back to them with those bills to show I started with my Veterans discount because they said they were never told I was a veteran! Folks, you don't ever stop being a veteran, so how could they take my discount? But they don't know me. I keep ALL THE RECEIPTS. So now I gotta go collect all those first bills and get a lawyer. It was like a $100/month discount on a $297/month bill. I mean, this whole company is not consumer-friendly. It is antagonistic. It is hostile to customers. It's just for the big movie stars in television ads, but it's not for us. You can do better at USMobile. Please make the switch; drop this company. Let's make them close down.

Terrible service here... they're like used car salesmen. I pay for a family plan for my parents to…read morehave phones, and my elderly father was having issues with his. He thought it would be easy to go to the AT&T store to get them to try and fix his phone, unfortunately they told him he would just need a new phone. Not only that, Krystal somehow conned him into opening a NEW line for the phone and told him he'd have to GIVE UP HIS PHONE NUMBER. What the heck? It is disgusting that they would take advantage of an elderly veteran in this way. I had to deal with corporate to get the phone returned and reverse the $200+ in activation fees that were applied to every line on the family plan. To boot, Krystal added an insurance plan to the phone which my father had adamantly said he didn't want. Ridiculous. Worst part of the whole matter was that all his phone needed was a factory reset!

Terrible service. I had to make 3 visits and 4 phone calls to get a very simple issue resolved,…read morewhich was their error in the first place. I only got it resolved over the phone by demanding to speak to a supervisor. The store kept telling me there was nothing they could do and I should just buy a new phone. The resolution? Just use the last four digits of my phone number. SO SIMPLE. They actually informed me that they turned a previous customer away who had the same problem with NO RESOLUTION. At the beginning of my third visit, the person at the door who I believe was the GM, told me very curtly, it would be 30 minutes before I could speak to someone. And what would I like him to do? After all, it was the "busiest day of the year." (Black Friday was yesterday). When he came back over to me, I again let him know I was very annoyed with the entire situation. His response while walking away was, "Yeah we all are, it's the holidays". Why are you at work sir? You're getting cut a pay check to speak to people this way. The best part of this is I'm a corporate Customer Relations Manager by profession. I would never dish this attitude to a client and would have delivered a very serious write up to one of my GMs if they did. Long story short - The people at Verizon were fabulous. Save yourself the aggravation.