I had a broken screen and got it fixed there in no time. In addition, I got myself a nice phone…read morecase for a reasonable price. I need to come back to get that wireless charger for my car, probably going to get one as Christmas gift for my mom.

From the owner: Fastfix Electronic Repair Specialist Smartphone,Tablet,IPad,Laptop, Game Consoles Repairs and,…read moreSmartphone accessories $10 off all repairs and accessories.

Went there twice, once for my wife's phone repair and another for new phone case. Both times…read moretreated with the best service and reasonable prices. Recommend them HIGHLY!

What a great experience dealing with Phonezone in Meriden! "Met" the owner did a great job fixing…read moremy broken screen. It was repaired the next day and the prices are very reasonable! There are many accessories in stock and they repair and sell all the major brands! Thank you,Met! Rich Burgess MIddlefield Ct

11.6.25 I am now a true believer of two things. Phone repair…read moreplaces in the mall and the cloud backing up your information. My phone inadvertently got wiped clean back to reset mode. I lost thousands of previous photos, info and dozens of contacts. Supposedly no way to get this stuff back. My screen stopped working. Couldn't do anything on my phone. Couldn't look at anything on my phone nor make calls. I was dead in the water for a couple of days. I went to a verizon store and they were the ones who reset my phone by mistake. Yeah that's a hard one to swallow for me. I'll be remembering that one for quite some time. I digress, so later this same rainy day last week on the day of Halloween I went to this store for help. I am still amazed at what they did. First of all, I didn't get anything back on my phone but I've been able to access it and use it once again. Secondly these guys are done serious techno wizards. They just happen to have a samsung galaxy S9 that has a minor screen issue that they wound be able to install and get me going for least amount of money out of pocket. Or they could order a brand new one and have it the following day. Well, as many of us know it's difficult to do things without our phones these days. And how quickly i found out for the first time in my life. I've never experienced anything like this. I hadn't realized how much easier they make things for us. For even the simplest thing of using an app on your phone to do your banking vs. going in through the website. I opted for them to switch that S9 slightly blemished screen onto mine. Yeah, you can stop laughing now. No, seriously, stop laughing. Ahaha, it's OK, I'm also laughing at how old my phone is. 7 years I've had this baby. I'll be changing to a brand new one this week. So then you can stop laughing. The store is an average small store like in most malls. Easy in and out by the I Hop entrance and then right next to T Mobile. They had me in and out with a screen in under a half hour. Wam, bang boom. These guys really are an amazing bunch of people. I asked the main guy I dealt with because I wanted to give him a shout out but he declined me using his name. I of course respected his privacy and am leaving it out. But this store deserves your business and respect. They do a fantastic job. They know what they're doing and they're not blowing smoke up your hind quarter saying this and that. They tell you what they can do for you or can't with a possible other option. They give your the price and let you decide. No high pressure tactics or anything like that. Their prices are reasonable too. Just as important as their work. Like I said, I'm a true believer in these places now when I used to think they were hacks. Not by a long shot. They're respectable people working hard to gain your trust and your business and the do it with humility. Absolutely amazing quality work from you guys. Thank you for getting me back up and running. Thank you thank you. Appreciate you all :-)

This place has very good service and super fast when putting new screen on, I only waited maybe 10…read moremins

I came in because I had a problem with my phone. Today at 230pm, I spoke with Adam and even before…read moreI finished telling him the problem, he was looking for any excuse not to to take care of of me. He mentioned that I needed to go to the apple store. He did not even look at my phone and he was already sending me off. The store was empty and I was the only customer in there. It's not like he was busy. He mentioned he had an appointment but it only take 2 seconds to look at the phone. He couldn't even do that. But I was was to add a line which I was going to after my phone was fixed, he would have taken care of me right away. Customer service sucks. I won't be wasting my time going to that store again. I rather drive to Meriden mall an add the like I need to add.

Verizon used to be superior with customer service. That is no longer true. If you have a problem…read morewith your bill, good luck reaching someone. Sure I scheduled a call. 3 times! Each time the call never came. Then, the 4th try, the rep disconnected me. I had to schedule that the day before. I cannot get a live person now so I am chatting right now for an hour! No help whatsoever!! Shame on you Verizon

Amazing customer service and quick turnaround around for repairs had my hdmi port replaced on my…read moreps5 the gentleman answered all my questions and did it under the price originally quoted at other service companies offering the same service.

From the owner: With a rich 15-year history, we specialize in expert phone, computer, watch and electronic device…read morerepairs, serving both local and nationwide customers. Explore our extensive range of phone accessories and sales at our store. Experience swift service with device repairs completed in just 15 minutes while you wait, or enjoy the vibrant plaza surrounding our conveniently located store.

Came here today for a screen replacement for my iPhone 7. Tony charged half the price of the big…read morebox store and had it done in 10-15 minutes. The big box store wanted to keep the phone overnight. No thanks! Phone is working great, threw screen protection as well. While I hope I don't have to get my phone fixed any time soon, I would certainly return and would highly recommend.

This is the best place too take phone iPad tablet or computer too have fixed.the service and…read moreprofessionalism is great.the atmosphere is top notch and always clean and welcoming.he will help with anything he can be it ordering something for you or pointing you in the right direction.You can't go wrong only a phone call away,I recommend this place be #1.

el peor servicio que he tenido, ordene unos teléfonos mediante llamada con servicio al cliente de…read more Tmobile y me envian a esta locación para retirar los dispositivos y los empleados incluyendo a la manager en turno me trataron de la peor manera, llegué y lo primero que me dicen es no tenemos servicio tomando en cuenta que estaban atendiendo a otros clientes normalmente. Casi me sacan de la tienda y en vista que llame enfrente de ellos al servicio al cliente, salen con la excusa de que no tenían internet pero si servicio y que no nos iban a dar los dispositivos. Fueron muy groseros la manager krystel y la señorita que me atendió cuando ingresé al local. no vuelvo más acá. Deben contratar gente que esté apta para dar un servicio apto para el cliente. Les habla una persona que es manager y también trabaja al servicio al cliente.

I feel blindsided by the employees at this location. First, we came in several times due to the…read morecommercials that say they buy out your phone from other companies. Apparently, while this is true they did not explain the process properly to us. A month later, we get the bill from our original company saying we owe $198 on a phone that we were told was paid out. The associate at T-Mobile never told us that it was paid out to us and that we had to go online to redeem. We had worked with her THREE times prior to switching over and she told us the same thing each time. She never said the trade in credit was deducted from the amount we would have received from the buy out. Today we met with Chassidy who basically assumed we were stupid and didn't acknowledge the mistake of her coworker. No apology even for miscommunication which would have been nice. She talked so fast it was hard to even understand what she wanted us to do to rectify a situation that wasn't even our fault to begin with. My husband and I are educated people, he has a bachelors degree and I have a masters degree. We would have followed the steps if Whil had told us the first time when we were there for 3 hours to switch over which was a nightmare to begin with. Today, my husband followed the steps right then and there because that's just the kind of people we are.

Terrible service here... they're like used car salesmen. I pay for a family plan for my parents to…read morehave phones, and my elderly father was having issues with his. He thought it would be easy to go to the AT&T store to get them to try and fix his phone, unfortunately they told him he would just need a new phone. Not only that, Krystal somehow conned him into opening a NEW line for the phone and told him he'd have to GIVE UP HIS PHONE NUMBER. What the heck? It is disgusting that they would take advantage of an elderly veteran in this way. I had to deal with corporate to get the phone returned and reverse the $200+ in activation fees that were applied to every line on the family plan. To boot, Krystal added an insurance plan to the phone which my father had adamantly said he didn't want. Ridiculous. Worst part of the whole matter was that all his phone needed was a factory reset!

Terrible service. I had to make 3 visits and 4 phone calls to get a very simple issue resolved,…read morewhich was their error in the first place. I only got it resolved over the phone by demanding to speak to a supervisor. The store kept telling me there was nothing they could do and I should just buy a new phone. The resolution? Just use the last four digits of my phone number. SO SIMPLE. They actually informed me that they turned a previous customer away who had the same problem with NO RESOLUTION. At the beginning of my third visit, the person at the door who I believe was the GM, told me very curtly, it would be 30 minutes before I could speak to someone. And what would I like him to do? After all, it was the "busiest day of the year." (Black Friday was yesterday). When he came back over to me, I again let him know I was very annoyed with the entire situation. His response while walking away was, "Yeah we all are, it's the holidays". Why are you at work sir? You're getting cut a pay check to speak to people this way. The best part of this is I'm a corporate Customer Relations Manager by profession. I would never dish this attitude to a client and would have delivered a very serious write up to one of my GMs if they did. Long story short - The people at Verizon were fabulous. Save yourself the aggravation.