Mike has always been a big help with my PCs. I'm a Mac person, but he has built several PCs for me…read moreover the years. They last longer then any Dell or Gateway! T

Attending a family reunion, I was asked to sing at a local church. After contacting the local…read moreChurch, it was discovered that I needed a cable to play our performance tracks. I googled available Music stores and came across Encore Music. I arrived at the store and was greeted by Dana. A fantastic gentleman and great conversationalists. I purchased a cable which had a great value price which lead to a flawless performance. Encore music is a Jewel in the city of Nacogdoches and a great place to purchase equipment and listen to the history of the music store. Dana gave me a tour of the recording studio, which is top notch and very modern. It was also noted that Johnny Cash recorded vocals there. If you are ever in need of equipment and or recording, you owe it to yourself to check out Encore Music, selection, value and personal touch, they have it all!

They fixed up my acoustic guitar, got it sounds like new. Getting an electric guitar soon as I can.read more

The manager was very helpful and friendly she went out of here way to help, we've been to other…read moreplaces (no names) to mention and the weren't like Aaron's

Danny is very professional and knowledgeable. I highly recommend Danny. Got right to it and had us…read moreup and running in less than 30 mins with an issue we had been battling for days. Definitely worth every dime. Also, he fit us into his tight schedule. Thank you again

Lacks integrity. After payment was made in advance, stood me up twice after promising to do the…read morework on a certain day. No call, no contact, no apology for not showing up. Showed up at my office to do the work onsite while I was out; took my computer home with him without my permission. I demanded that it be returned immediately. It was returned the following day with repair made. However, it wasn't long before the repair began to fail. Contacted him again and he said he absolutely wants to make it right. Made a date to make the repair, and I'll be - he stood me up again! Reported to the Better Business Bureau with no reply from him.

Devin did a great job upgrading the radio in my 15 year old Hyundai Santa Fe. Great customer…read moreservice and took extra time to thoroughly check me out on all the new features in the Elite unit. Clean install and on time delivery! Highly recommend!

I came in and after being greeted I said I would like to purchase an audio set. They said the…read moresalesman would be right out and when he did she said I wanted some audio for my minivan and he then helped the lady who came in after me. I left and waited outside but no one wanted to help. I heard good reviews about this store. Unfortunate that they have horrible customer service. I went to my car to locate another store but after 10 minutes a staff person came and stood in front of my car facing me while he vaped. I'm sure that was intimidation to leave so, I did.

Just the facts. I took my phone with a cracked screen (otherwise perfectly functional) to these…read morefolks and paid them $285 to replace the screen. Remember that the phone WORKED flawlessly. It was ugly with the cracked screen, but functioned flawlessly. When I got it back, the screen looked great. The phone tripled its power consumption, overheats, and can't hold onto the actual phone service. I took it back, and they kept it for a couple of hours and said, "Sorry, can't help you". I took it to the carrier, and the only option was to purchase a replacement. The worst part is that this rendering of the phone useless is something that WZRD says after the fact, "sometimes happens". Funny that they didn't tell me that BEFORE charging me $285 to render my perfectly functional device inoperative. I could have bought the new device without paying them to ruin mine. Not recommended.

My ringer on my cell would not ring. They quickly diagnosed my phone and showed me exactly what was…read morewring in my settings and didn't even charged me. The customer service was great!! I would go back.