Cant give any lower rating than one, but AT&T said you can take devices back to the store and yet…read morethey deny taking anything back and recommend you drive 20 extra miles to a UPS store. i've given them a chance not once but twice and have been very disappointed. customer for over 20 years.Not quality customer service and that's why I'm going away from AT&T.

You need to watch these "salespersons". They will add on services to your monthly bill without…read moreoffering or discussing the add ons or asking for your approval. Then it's up to you to detect them on your app or monthly bill and waste your time getting them cancelled.

Took in iPhone for repair. Would not connect to the charging cable. Very nice gentleman cleaned…read moreout the charging port and got it working. In and out in 15 minutes. Only charged 15 dollars. Great customer service.

I got my inexpensive cell phone from Cricket about five years ago. If I had any problem with my…read morephone the Cricket employees were professional and would fix my phone problem. I am happy to do business with Cricket.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Nacogdoches store today.

The overseas help line is all you will get ... wires are down in our yard during Super Bowl…read moreweekend, and they said they'll come out next week. The technician himself took everyone's internet offline, left, lines in the ground, saying he would have us back online in 30 minutes.... he left and never came back, only filling out a ticket for someone else to do his job. NEXT WEEK.... That's what happens when they hire someone who can't speak English and has no idea what the Super Bowl is. When I asked him, as he was in his bucket disconnecting our internet, "You know this is Superbowl Weekend, right?: he said, "What's the Super Bowl?!"

Schedule install with Technician, no show no call. When called Customer Service and support, was…read moretold Technician not available need to reschedule. Reschedule date offered was 2 days out, requested to cancel, Optimum would not cancel service after 2 hours on the phone. Called again to cancel spent 2 hours being transferred to several agents. Believed it was canceled received calls from Optimum threatening will be charged for equipment and a month of service if I didn't let a Technician install service in 2 days. I advised I called another company same day Optimum was didn't show, company installed next day, now don't need Optimum service. Optimum threaten again to charge me month and equipment cost if I didn't allow the Technician to install. I responded don't send anyone, didn't want their service. Don't recommend Optimum, they don't deliver and threaten you when you don't accept their service.

I went to fix my iphone before my twins were born and I was impressed by attention and service that…read moreI had recieved...that was in 2019; I went to fix my screen and charger port on my gen 5 iPad a month ago and they said that my motherboard was fried...I challenged it and it was not fried so they "fixed the screen" and put a protective layer on it for free....I removed my protective layer screen because it looked like dust particles were trapped underneath it but they were not!...they are trapped underneath of the newly installed screen. I love the family business concept but the people they have working for them right now are there just to cash in vs what it used to be about-customer service ‍

This is only place I will take my iPhone for repairs! Their service is excellent and so quick- and…read morecheapest I've come across. Ask for Sean, he will get you the best deal!!

We went in to get 2 new phones and switch another phone over to an existing phone line. This was…read morevery lengthy process and Clarice was incredibly helpful and patient.

Great level of service from this repair shop. They were very helpful and consistent with all the…read moreanswers they gave me. The parts I purchased from them were also great quality, convenient and affordable. Very happy and highly recommend!

From the owner: A place where you can find your latest cell phone and tablet accessories! We specialize in computer…read morerepair, tablet repair, and cell phone repair! 100% quality and 100% business guaranteed.