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    Cellphone Repair

    5.0 (1 review)
    Closed 10:00 am - 7:00 pm

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    Optimum

    Optimum

    1.3(26 reviews)
    1.2 mi

    The overseas help line is all you will get ... wires are down in our yard during Super Bowl…read moreweekend, and they said they'll come out next week. The technician himself took everyone's internet offline, left, lines in the ground, saying he would have us back online in 30 minutes.... he left and never came back, only filling out a ticket for someone else to do his job. NEXT WEEK.... That's what happens when they hire someone who can't speak English and has no idea what the Super Bowl is. When I asked him, as he was in his bucket disconnecting our internet, "You know this is Superbowl Weekend, right?: he said, "What's the Super Bowl?!"

    Schedule install with Technician, no show no call. When called Customer Service and support, was…read moretold Technician not available need to reschedule. Reschedule date offered was 2 days out, requested to cancel, Optimum would not cancel service after 2 hours on the phone. Called again to cancel spent 2 hours being transferred to several agents. Believed it was canceled received calls from Optimum threatening will be charged for equipment and a month of service if I didn't let a Technician install service in 2 days. I advised I called another company same day Optimum was didn't show, company installed next day, now don't need Optimum service. Optimum threaten again to charge me month and equipment cost if I didn't allow the Technician to install. I responded don't send anyone, didn't want their service. Don't recommend Optimum, they don't deliver and threaten you when you don't accept their service.

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    Cellphone Repair - cellphoneaccessories - Updated May 2026

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