I'm going to say since they fixed my phone I was kind of thankful. But they did not fix motion…read moresensor, so I couldn't put my entire ear on the phone, or else my cheek would end my call!

Amazing place! They fixed my phone so quick. Cheapest fix ever with good quality. Would definitely…read morerecommend everyone to come! Thanks MBC!

Alberto, sales rep #****182 was a godsend! He assisted me in making the correct purchase for me,…read morewalked me through the use of it, synced my old phone to my new one, transferred over my old number and provided me with a new WiFi option. He also had a very personal touch, learned about me, my family, work life. He also shared about his. I have never had a better experience in my 48 years with a sales rep. His manager stopped over at the end of my visit to chat. She gifted me a T-Mobile umbrella and thanked me for being there. The whole vibe at that store was just inviting & catering to my needs. Made my day!

shitty customer service the guy named Luis who was supposed to be helping us out complete bailed on…read moreus when we were having a difficult time trying to log in the system and didn't care enough to help us out.

Emil here was a life saver!…read more Very economical too. About 3 weeks back, I thought the battery on my Galaxy a53 5G was a goner; took it to a local T-Mobile outlet here close to us as well, in Park Ridge (although they are out in Niles). They also thought the battery, but changed the SIM card as well; but Emil said they didn't need to. In very-efficient, professional fashion... he showed me the original battery, which leaked, but also (luckily, as he said) did not explode. Replaced, now all is well. I HIGHLY RECOMMEND him for cell service, computers too (and my good friend Magdiel, in turn, recommended him to me). SMILES Bob Collins

I have been going to this location since a kid and for good reason. They have fixed everything as…read moresimple as a minor screen replacement to saving a phone I thought to be far beyond repair for me. I am very thankful for their service. They are very professional and communicate expectations clearly. Would recommend!

I came into AT&T a little frustrated but hopeful. After seeing the lengthy wait, we were greeted by…read morePerla, an amazing associate. I won't go into detail about the issues I was having but the overall phone and service were not good and leaving me unhappy with dropped calls and a glitchy phone. I am very thankful that she addressed every. Single. Issue. that I presented. I was on a time crunch because of my kids but I have been a member since 2020 and I was as not looking to switch companies. Although the new iPhone 18 Pro Max is coming out, I appreciate that Perla did not pressure me to upgrade. I was looking to open new line and was still able to walk out with a new phone. Perla assisted me, taking on unnecessary questions and angst, through laughter and reassurance, I stayed within my budget and truly enjoyed my visit. I couldn't have asked for a better associate than Perla. She is so knowledgeable and after not having a home AT&T I am proud to say that now I do! This is the reason why I truly wanted to keep my service! This is what I pay for!

Went at this location to pick up my new iPhone…read more Aaron who helped me out was pretty chill and nice to talk too. Provided me with the usually options of services, which while I didn't need most of them, they were explained nicely and straightforward. I will be coming back for their iPad promotion though. I was in and out in 30 mins and great experience as a first time user finally getting out of my parents phone plan

God Awful Service, " Please " Dont Go Here! Do Youself A Favor if U see The Lazy Girl at…read moreNarrangasset Metro PCS by her coffee dark and offer her a bed job. I noticed some typos. this girl Anissa / Alicia had a Fowl mouth on her. All I asked for was help on my phone, she said call insurance at this is phone #, how could I use my phone if display wasnt working. She than said I had to help my mom last week. I suggest u get help I was on lunch t work. couldn't talk anymore more. I asked for her supervisor she said their not going to do anything. I came bqck l8tr to ask for help after work, dhe said do u have your pin i said no. I asjed if she could look it up , she said i dont have Access. We'll I went to carpenterville location, the girl looked up mu pin and got my chain for new phone done. I complimented the attendant to her supervisor cause Anissa at Narrangasset needed a bed to lay down in not a Job! Metro PCS in Narrangassett Ave Chicago Sucks! God they hire anyone, while metro pcs in CARPENTERSVILLE IS AWESOME. THE GIRL IN Narrangassett Needs Help, social counseling and training. I doubt very Badly if anyone will give good review so review below underneath this review is done by employee if it's good. Stop Don't Go Here

One of the best Metro stores I've ever been to. Customer service is great the ladies working here…read moreare always so helpful and happy to help.

Amazing work, honest and professional!! Fixed my son's ipad. Will definitely be coming back if I…read moreneed anything.

Tom did a great job diagnosing my problem over the phone, ordering the parts, & quickly completing…read moremy mobile phone repair - he also had great advice for keeping my device going - we'll use him for all our mobile repairs & we recommended Cellz Repairz to all our members at Kickin' Around Martial Arts right across the street!

Went into Boost Mobile with the family member this past weekend and got the s***** ass service rush…read morerush rush and it's a shame that Latino owned business didn't show her the phone that she was about to purchase the phone breaks up when you go down to the basement the Bluetooth gets disconnected when you're on video chat it freezes what a waste of money don't go to the Boost Mobile on Belmont and Central they're a waste of time unprofessional you get in and they want to get you out as soon as possible then they tell you there's no payment plan on the phone where you could pay little by little then when she video chats with someone it shows them her email address and then when she calls someone or someone calls her it shows her name as contact which makes no sense don't waste your money it's not worth it especially the boots on Belmont and Central

Went with Boost Mobile because I needed something more economical. However, I'm starting to think…read morethis is not worth it. Every month, I pay on time, for my bill (which includes 3 lines) yet somehow every month one of my lines gets suspended. And every time we go in and ask why it gets suspended we get some half ass excused. Once we were told a payment wasn't made which was untrue because we provided them with a receipt, the second time we were told that someone had tried to steal our identity and was trying to get information from the account, the 3rd time we were told corporate had not notated the account correctly. This has been happening for 5 months. It's ridiculous. In addition, we noticed that we've been charge for a service this past year that we had specifically asked for it to be removed since February. When I asked the representative about this she seemed to get frustrated and irritating. I kept calm during the situation but it really is frustrating when people lack customer service skill and on top of that I'm getting attitude over a mistake they've made are more than once.