Andrea was fantastic! very knowledgeable and patient. We had multiple phones and different issues…read morewith each. she helped us through everything. thanks again Andrea!!

Lisa was wonderful, she did everything that needed to be done. Didn't have to get a new phone, and…read moreshe put the sims card in for us. Got the plan we wanted. She was upfront about all the extra charges.

Went in for help with my phone this morning. The gentleman was extremely helpful and patient with…read moreme. Got great support and felt valued as a customer. The store is great and has a huge selection of phones. And bonus I didn't have to wait in a line at all.

Visited: Sunday 12/21/25 at 10:15 AM…read more I walked into the store with only a few people ahead of me--a family of about 5-6 being helped by a male employee who I later learned was the manager. He looked right at me and said absolutely nothing. No "Welcome in," no "I'll be right with you," not even basic acknowledgment. I stood there waiting while he continued helping the family as if I didn't exist. A few minutes later, a young woman came out from the back and said she could help the next person. Someone else stepped up, and I continued waiting. Fast‑forward 45 minutes, and I still had not been acknowledged by anyone. I stepped outside briefly to take a phone call because it's rude to talk on the phone inside a small store. When I walked back in, the manager--who had ignored me the entire time--finally spoke to me, and the first thing out of his mouth was something along the lines of, "Please don't go in and out, it messes up our count." That was literally the first time I had stepped out. He then asked if I had a "quick question." I asked if they had the iPhone 17 Pro Max. He said yes, and that was the end of the conversation. No offer to help, no follow‑up, nothing. He went right back to ignoring me. A few minutes later, my wife called to check on me. I stepped to the corner of the store to talk quietly. She ended up calling another location, and they confirmed they had the phone and could help me immediately. She texted me the update, and I walked out. I will never return to this location. The manager was rude, dismissive, and completely unprofessional. Two employees working in a high‑traffic area is wild, especially when the other location had six employees and gave me excellent service. I wouldn't recommend this Topsy location to anyone--not even a dog. If the manager happens to read this: acknowledge your customers and treat people with basic respect. The way you handled me was unacceptable and extremely disappointing.

I was just the for a whoopsie a couple days ago again, the young lady was so good at replacing the…read morescreen protector, she didn't meed the assistance of the guide tab. She must be the designated expert when it comes to cracked screen protector replacement, on top of that she does it faster than others using the guide tab. Truly a YODA of screen protector replacements." I happened to be in the neighborhood and remembered there was T mobile swag being given out today, the nice thing about this T mobile location is they seem to consistently have enough of the T mobile swag, rarely do they run out unlike other stores and especially the las vegas locations, you could literally go into a las vegas store the first hour and they will claim that they ran out of the swag, very suspicious.

Ashley made returning my modem hassle free. She was very nice and professional. T- Mobile had sent…read moreseveral emails, wanting to make sure I returned everything. I was worried that I didn't get everything, but Ashley assured me I had.

I love this store. If you love crafts, decorating, painting , creative projects , this might just…read morebe your "Go To Place. " Hobby Lobby has everything from silk flowers to frames to candles to jewelry making. There is a weekly flyer. Often merchandise can be as high as 50% off. The store is clean, and well organized. The sales team are polite and knowledgeable. I feel items are generally well priced . If you cannot afford an item, wait awhile chances are the item will be on sale soon. Hobby Lobby revolves around seasonal themes. The themes now include; autumn, Halloween, and Thanksgiving. Items for each are grouped together from Wreaths to paper goods, decorations appropriate for the season and holidays. Fun, creative, peaceful shopping experience every time I visit.

Things are reasonably priced... They have EVERYTHING, a great selection. I absolutely Love love…read morelove this store! I would highly recommend. They have people to help you it's like going back in time in a great way! You don't find service like this anymore.

Amazing! The staff was very nice and made sure my son didn't leave without his boots fitting…read moreperfectly.

The Carson City store makes sure to get you everything you need for the comfort of your feet. stop…read morein and see them and it's a locally owned store so they support the Carson Community.

My lens fell out of my glasses on vacation. They were so nice they fixed my glasses. They have…read moreexcellent service. They even cleaned them. I highly recommend this store and the 2 young ladies working here . They provide excellent service and great value on work they do.

Lee is the best!! His customer service both in Carson and Reno is the reason I buy my glasses here…read more He's always finding a way to make it happen, suggesting options that can really help. They always have promotions and deals online as well. One day service is awesome. Price is reasonable.