Great service, very friendly, upfront. Sold some used laptops and phones and got a pretty penny out…read moreof it, plan to come back in the near future.

This is around the corner from my house and what a blessing. We've been here a few times now and…read moreevery time and everyone we have served us has been amazing. They have always given us honest answers. They do both computers and phones here. Please come and support them.

Stopped by this week for a purchase for my mom. Very good customer service. Got approached twice to…read moresee if we needed help. Floor is organized well to where you can find brands and sections easily. Parking was easy and somewhat empty for a weekday evening. Pricing I feel is a little higher than competitors. Will likely come back when I need something I can only find here.

I came in one night . They had what I call an 'event' going on. Where ppl rushed on in to place an…read moreorder for pokemon cards. I came in an hour later after it initially started. Seemingly still made the cut to order. There was about 20 ppl in front of me. So as the line shortens and im getting closer and closer, I'm just on my phone, texting friends, being excited that I'm about to place an order for this very special set. The manager/supervisor, whose name is tony, comes around to the line and makes and announcement. Specifically stating that they will NOT place multiple orders for individuals. I paid no attention, it didn't apply to me. I had just got there 15 minutes ago and hadn't placed any order yet, I thought. Then tony looks at me and proceeds to tell me that I should leave and that he will not be taking my order. I didn't listen to him. There were only 4 ppl in front of me. I was almost there. Soon as I got in front of the cashier, tony comes rushing from around that corner and tells me he's not taking my order. I kept asking why so he tells me to talk to security or call corporate. I'm confused as fuck! Then the female cashier looks up my account and tells me that I've been buying from other stores and now that I can't buy from their store. So I'm asking myself, if I bought a tv from the other location, I can't buy another tv at this location?? I started to feel like tony was discriminating against me. Becuz I came to realization that buying/purchasing from other stores was not the issue here. Becuz tony had already told me before I even got to the register that he was not going to take my order if I'm intending to place multiple orders. Which I hadn't. We went back and forth, and then begins to tell me that he now will take my order but it WILL be canceled. So after discriminating against me, he now wants to threaten me by deliberately canceling my order. So as he proceeds to place my order. I give him that necessary information that he needed. I gave him the sku number for the product that I wanted. And after I gave him that number he says to me 'funny that you know the number by heart' . It was 7 numbers. I remember my dl number. My license plate number, my ssn, and even my mama phone number by heart. I have no idea why he thought I couldn't remember 7 numbers to a product I've purchased in the past numerous times at other locations. All in all, this guy tony discriminated against me, threatened me. Intimidated me. And patronized me. He straight up profiled me. I wanna have a talk with HR next and ask what type of ppl they hire and requirements are needed to have a manager/supervisor position. It's ppl like tony is the reason why I don't come to this location. I've had better customer service at other Best Buy's location. I get 'good mornings' every time I walk in after a night of camping out. I don't get treated like shit like how tony did me. Take my word for it Don't come to this location Westminster mall and Costa Mesa is the place to go. I got the proof.

I've been coming here for probably a decade and I can easily say that this isn't the story used to…read morebe. The last three times I've come here the salespeople have been short and not very customer service oriented plus I have not been able to find what I've been looking for each time. Yet, I could go on to Amazon and have the part by the next day. I like the convenience of this store being local, but three-waisted trips makes me question driving to this location.

The other day I was bemoaning the selection of components at big box hardware stores and wishing…read moreRadio Shack were still around. I had driven by this place a few times and decided to drop in. I was amazed by the selection with everything from telephone to data networking, transistors, testing tools, you name it. Prices were reasonable and staff very helpful. Plan to return in the future.

Richard was very nice and helpful. I have had an active Best Buy membership I've been trying to…read morecancel for a long time and he was able to help me, finally!

Title: Mismanaged install process, forced into a $600+ overhaul, and ghosted by support…read more I am deeply disappointed with the store operations, communication, and lack of support from Best Buy's Autotech department (Fullerton Store #2514). My original goal was simple: keep a low-profile, clean OEM look in my 2018 Toyota RAV4 while upgrading the sound. I brought in a complete setup--4 new Kicker door speakers and a compact Kicker KEY200.4 DSP amplifier--specifically designed to run off the factory radio. I explicitly consulted with a Level 2 Master Autotech beforehand about this exact build. On install day, however, the store assigned a basic installer to my vehicle who clearly wasn't briefed on factory DSP integration, and that's when the goalposts started moving while my car was sitting in the bay: Call #1 from the Bay: The installer called me mid-install stating my Kicker amp was "incompatible" with my factory radio and that I needed a new head unit. Call #2 from the Bay: A short while later, he called again to say the cheaper JVC unit he initially suggested wouldn't work either, pushing me into a far more expensive Pioneer touchscreen (DMH-W3050NE), an iDatalink Maestro module (ADS-MRR), and full dash kits/harnesses. The Reality: The Kicker KEY200.4 is literally engineered by Kicker for factory radio integration using high-level speaker inputs. It was 100% compatible with my RAV4 to power those 4 new Kicker speakers. While the installer did get the Pioneer radio working fine in the end, Best Buy's scheduling system put him in an unfair position by assigning him a factory-integration job that required specialized T-harnessing or line-output setup. Instead of bringing in a Master Tech to assist, the store's default solution was to back me into a corner and walk me up the ladder into an unexpected $600+ equipment overhaul. My original vision for a clean, stealthy interior went completely out the window. To make matters worse, Customer Service was an absolute dead end: Phone Call #1: I spent time explaining the entire situation, was never given a ticket/case number, and was completely ghosted. Phone Call #2: I finally reached a "Car Audio Specialist" whose grand solution was telling me to buy another amp and pay to take it back to the exact same bay, or drive out to a location in Westminster--at zero discount, simply offering to "make the appointment" for me. My time is valuable. Setting up installers for failure on complex integration jobs--and then expecting the customer to foot the bill for forced hardware upgrades and waste time traveling around Orange County for zero compensation--is appalling customer service. While the Pioneer unit functions fine, the experience left a terrible taste in my mouth and completely destroyed my trust in Best Buy Autotech's management. Save yourself the headache and take your vehicle to an independent, dedicated audio shop.

Chuck, the owner of Advance Electronics, is personable and friendly. His experience with his…read morebusiness of 42 years shows with his knowledge of electronics. Quick service and response times either via text message or phone calls. Thank you, Chuck!

They do not repair cameras which was my search. They did not answer the phone and the shop was not…read moreopen during business hours. They did capture my phone and advise no camera repair.

Wonderful place to buy a radio and books and to buy used radios and to find out about how to get a…read moreHam radio license

I had a bad experience on 11/15/2025. One of the staff was really rude to me, but it's the only…read moretime it's happened. Hopefully it's just a one off and he was just having a bad day. I really hate that there are no prices on anything. It's also really hard to tell who is just hanging out and who works there.

Elizabeth was very helpful, 10 star service. Please stop by Curacao and ask for Elizabeth and she…read morewill help you and provide with the best solution.

My experience was awesome and their customer service and attention to detail was excellent.read more

These guy were super chill! Great customer service, not sales-y, but friendly, patient, and…read moreinformative. Helped set me up with the best deal, better than online. Would hit these guys up again! Thanks!

I'm a bit disappointed with this. I saw their adds on OfferUP and other sites about the products…read more I was interested in a camera and they had it listed for $20. Wowza! thats too good to be true for a camera that is valued at $1200. I messaged them to see if I can get it, they tried together me togo to Anaheim to look at it. I will give them a +1 star from the 1 star making it 2 stars. This other star is for answering questions when I asked about the payment and the $20 listing. It was for a downpayment a financing this camera and the real price was $1495 plus whatever high rate interest payment I'd have to do for the financing for this. Making this camera about 50% higher than the other ones available online.