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    Crest Management Company

    2.6 (102 reviews)
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    3 days ago

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    3 months ago

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    4 days ago

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    3 days ago

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    7 months ago

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    Crest M.

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    9 days ago

    I am incredibly thankful for the help that Dylann provided. I was faced with a challenging situation and they made it so much better.

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    1 month ago

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    6 months ago

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    Crest M.

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    3 months ago

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    Crest M.

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    1 year ago

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    Crest M.

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    3 months ago

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    4 months ago

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    Crest M.

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    8 months ago

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    Crest M.

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    1 year ago

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    Crest M.

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    9 months ago

    Maile DH always responds promptly to my messages and she is kind with every single interaction that I've had with her.

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    Crest M.

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    11 months ago

    Mai Le was very and kind helpful getting my pool tags ready for summer time at (Kelliwood)

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    Crest M.

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    6 months ago

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    Crest M.

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    1 year ago

    Denise, at Greenwood Forest HOA is a great help. She always responds timely to my requests.

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    Crest M.

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    2 years ago

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    Crest M.

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    5 months ago

    Kendall did an awesome and patient job guiding me through the approval process. I couldn't have done it without her.

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    Crest M.

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    6 months ago

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    Crest M.

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    7 months ago

    Kerry at the Quail Valley HOA is awesome! She cares about the homeowners, is very helpful and does it all with a smile on her face!

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    Crest M.

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    2 years ago

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    2 years ago

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    Crest M.

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    10 months ago

    Jacob N. was very responsive in answering my questions. Very helpful as I needed a reply asap.

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    Crest M.

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    1 year ago

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    1 year ago

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    11 months ago

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    Crest M.

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    11 months ago

    Denise has always been extremely helpful and prompt to answer any questions I have had.

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    11 months ago

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    11 months ago

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    11 months ago

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    2 years ago

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    Page 1 of 3

    Ask the Community - Crest Management Company

    Review Highlights - Crest Management Company

    My family is new to GWF and I met with Denise today to obtain my access card for ammenities to the neighborhood.

    Mentioned in 6 reviews

    Read more highlights

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    Oak Loop Properties

    Oak Loop Properties

    (8 reviews)

    River Oaks

    Loved working with John!…read more Very professional and efficient in managing my properties. Fast and good service as well! I look forward to working more with the Oak Loop team in the future!

    Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

    Memorial Parkway Community Association - 21600 Cimarron Parkway park area

    Memorial Parkway Community Association

    (5 reviews)

    The neighborhood itself is far from major roads and thus low crime and looks great from a distance…read more But look closer and you will see a board president who rates his own office staff as 5/5 on the Memorial Parkway Community Association Facebook page, another board member who runs the swimming team not allowing residents to use the pool during most of May, a tilted merry go round and squeaky swings at the brand new Cimarron recreation center playground, an $80,000 yearly street light budget and no plan to upgrade street lights to LED to kill that cost, and more. Worse, the board refuses to let residents vote on the HOA budget and loves sending violation notices such as "dirt on siding" on almost perfectly clean second floor roof siding that requires a $200+ pressure washing job to fix. There are also senior residents told to either move work/business trailers from their own driveways to public store parking lots because they look "like eyesores" and the current president as of this review regularly mocks residents saying they called the office to resolve issues as lazy and liars. As noted in another review, they also try and blame residents for debris on the street and other areas the residents do not even own. I would absolutely not recommend this neighborhood until it changes leadership.

    The office staff is very helpful, and professional…read more I love spending time at the pool! They are beautiful, and clean. Its a great place to spend time with my family and kick back, relax while soaking up the sun.

    Houston HOA Management

    Houston HOA Management

    (16 reviews)

    Westchase

    Zina & Tara are an awesome Management company & helped our homeowners board go from on the verge of…read morebankruptcy to having $70,000.00 in a year! Our homeowners that were behind in their dues were personally contacted in a gracious way & worked out payment plans that caught a lot of the homeowners up without having to go through a lawyer to collect funds. We got our properties getting new roofs & helping repair things that had been neglected for quite while! I haven't ever worked with a group who were as dedicated in making sure EVERYTHING & EVERYONE being taking care of! Thank you Zina & Tara for your passion you show with each & every homeowner! KJ

    I usually do not write reviews however this company has been awful to work with. Our neighborhood…read morechanged HOA management companies and I was doing recurring monthly payments through my bank to Houston HOA Management. I was not aware of the change in HOA companies (the new HOA was given the wrong email address for me). I had 2 months of payments that went through until I was notified by a letter in the mail from the new HOA company stating that I was behind on payments. I reached out to Houston HOA Management and have been trying to get this resolved but they are either not available when I call or do not respond to emails. On one occasion, I called to talk to Florence since I had been emailing back and forth with her and never heard back. While I was on hold waiting to speak with her, she sent me an email instead and would not talk to me on the phone. I was sent my statements which showed that I had a late fee since the HOA monthly dues increased. I had forgotten about this after the holidays since they sent the letter in December and dues increased in February. It would have been nice to send a letter or email reminding me instead of giving me a late fee without letting me know. I have called each day to get everything resolved so that I can get caught up on my outstanding balance with the new HOA management and no one will talk to me. I wanted to verify that the check was sent to the new HOA management company since they said they still haven't received it and to also discuss the late fee. It doesn't seem like a hard request but now I received another EMAIL saying that they are no longer my HOA company and that I need to discuss this with the new management company. My issues/ questions are with Houston HOA Management- not the new HOA company. I tried calling Houston HOA Management after I received that email and once again, no one was available to talk to me. I do not recommend this company and will be reporting them to the BBB.

    Crest Management Company - homeownerassociation - Updated May 2026

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