Private Property!! My father in law lives here so my family…read moregets to enjoy this beautiful landscape. Tennis courts, a huge fountain mixed man-made lake, tons of wildlife (frogs, ducks, fish, huge turtles? And a mini playground that has a totally awesome, functional SEE-SAW!!!!! Ahhhhh!!! Love it!

Anna W. was kind and quickly responsive. She took care to answer my questions and provided valuable…read moreinformation. I really appreciate her kindness and her ability to provide solutions for me.

Is there anyone else that has felt retaliated against by Crest Management Staff…read more I filed a complaint on Jan 6, 2026 regarding my HOA representative, and i received a fix it notice from Crest Mgmt. that was created on 2/9/2026. I have lived here for about 18 months with no issues or notices. I looked at the area in question and do not see the issue. There's nothing on my external property that wasn't here when we bought the house Sept 2024. I spoke to the previous owners and they are puzzled as to this. I left voicemails for Mr Higgins and Emily, with the following request: 1. Come show me what the issue is 2. Show me what i violated in the CCR's 3. Clarify how this is not retaliation for my complaint. Thank you Emily for calling me back and answering my first 2 questions. Hopefully your ceo or president will answer my last question.Thank you again for your kindness

Terrible communication. They refuse to fix my account, despite them knowing the issue was on their…read moreend. They keep telling me I'll get communication in "2-3 days" and then never do. This should be counted as theft bc we are paying for a service but do not get help. Of you call them the customer service reps have no access to anything, can't transfer a call, can't tell you anything, and cant fix anything. All they do is take a useless message. They also randomly close tickets without any updates on the concerns.

I've been calling since March and nothing is getting through and no one is responding. The…read moreThird party company that handles their HOA documents and files isn't communicative nor helpful.

They manage Lakes of Parkway and since they came on board, crime is though the roof, at least once…read morea month emails from them about the crime and what do they do nothing? Beware if you see they are the HOA, do extra DD on them, they are rude, call their office and no one can speak english.

RealManage has NO US based customer support (all overseas), poor and often rude customer service by…read moreproperty managers (PM), no PM credentials since no license required, lack of vendor oversight, failure to use RealManage Cira portal to communicate and track outstanding work-orders, lack of internal controls when back-office people can delete cash deposits and record manual entries to control accounts (AR, AP).... yes - they delete deposits from accounts - who knows where those funds go. Was our board asleep when they interviewed property management companies? They should have done background and reference checks!

I pay Spectrum $500 a year to be bullied, ignored and treated like I don't matter. It feels like a…read morescam.I am a homeowner in a community managed by Spectrum Association Management. Over the past several weeks I have received two violation notices alleging that a vehicle on my property has a flat tire. The vehicle does not have a flat tire. The photographs that Spectrum itself submitted as evidence clearly show the vehicle sitting level with all tires fully inflated, and I have additional photographs of my own confirming the same. The vehicle is currently registered, operational, and parked on my own driveway. They do not take calls nor do they return calls. Their emails are perfunctory with little to no explanation or justification. Now I have to take time out of a busy work day to attend an appeal for a violation that never existed in the first place.

Update!!!! 10 days…read morelater I received 2 cards in the mail! Neither of them work!! On the phone with them and now they're telling me I got the wrong cards! Maam, I didn't send them to myself!

Loved working with John!…read more Very professional and efficient in managing my properties. Fast and good service as well! I look forward to working more with the Oak Loop team in the future!

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

I initially reached to this company on September 14th I spoke with Mike. He presented as…read moreknowledgeable and experienced. We scheduled a meeting the following Saturday... this guy forgot the meeting He scheduled and gave me the old "I was in a meeting" excuse. When he arrived he looked over my property and said he was looking forward to working with me. We discussed some of my concerns with what I've seen in other property management companies and he outlined the differences with his company. However, when he sent the contract many red flags were raised. I called and spoke with him regarding 1 particular issue and didn't hear from him again until I mentioned his lack of integrity and follow through in response to another Allsource employee attempting to contact me through yelp. Now he's even offered to reduce his monthly fee to regain my business. No thanks- I can see the signs this would have been a nightmare.

From the owner: At Allsource Property Management we have over 20 plus successful years in the real estate services…read morebusiness. We are well versed in the art of Real Estate in the Texas market. As students of real estate trends and as an authority in our local Houston marketplace, we make it our business to not just follow alongside current trends but forge hush new and more exciting trends. This longevity and confidence come from our years of real estate services to many buyers and sellers, and landlords alike, their recommendations to others that result in repeat referral business, keep up far ahead of our contemporaries. We have tested consultants who understand meeting client's needs is job #1.

James and Jim (owner) were very responsive and patient with all my questions and taught me why some…read morethings weren't recommended and why they were with a water heater replacement. I didn't feel pressured at all to "close a sale" as I'm working with other projects at the same time for the house. Virgil was apart of the team that did the installation, he did a pristine job. I requested they install a storm collar on the roof for the water heater vent since it was missing from the previous home owner, and they installed and painted it to prevent rusting. I requested they also install the drain line from the drain pan to drain to the exterior of the house, which it wasn't before and only into the garage. They accommodated my requests, were patient, didn't upsell, and have transparent pricing on their website, no gimmicks. Great business model. They got me in touch with a general plumber for other plumbing needs, too. I highly recommend Water Heater Pros for everything water heater related.

The Water Heater Pros did an amazing job. From inquiry to invoice I am highly satisfied. They…read morereached out immediately, helped me understand the process and my options for installing a new water heater. Supported me as I'm out of state, worked with my tenants, arrived on time, worked quickly and was clean. I highly recommend. Very affordable pricing.

We just had our patio screens installed and we couldn't be happier. It was a professional job,…read moredone in a timely manner, and it looks great! Highly recommend this company.

I am outside right now writing this and for the first time I'm not being eaten alive by bugs. I saw…read moresomeone else recommend Bug out patio products and they were right. It was the smoothest experience I've ever had with a contractor. Alton's been in the business a long time and he's awesome to work with. Great communicator. And the job was extremely well done. Very solid product and craftsmanship. Get on his wait list. You'll be fly, mosquito and like every creature free on your patio. He does all sorts of sizes. And the HOA approved it in less than 30 minutes after I applied. Super fast because he's great at providing everything quickly. Highly recommend!!

Affinity answered the phone right away and took my payment with no hassle. Friendly and…read moreprofessional

Rose has been the best accountant for our HOA. Managed our accounts and develop the best budget for…read morethe year. In addition to her accounting background, she is an exceptional property manager.