1. Creekwood Homes

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Creekwood Homes

5.0 (1 review)
Closed • 8:00 am - 12:00 pm

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Services - Creekwood Homes

Deck construction

Guest house or ADU construction

Manufactured home construction

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11 years ago

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Incredible Builders

Incredible Builders

(24 reviews)

I had an awful experience with IBI. The entire project was mismanaged (3 different project managers…read morein a 6 month period) with poor communication, poor workmanship, and an owner (Tony) who would rather battle his clients than right any wrongdoing by his company. We had them do three different areas of tilework; kitchen backsplash, powder room floor, and a 225 sq ft sunroom. All three areas had to be redone as the workmanship was such a poor quality. I had to hire a separate company to fix the powder room floor after IBI botched the job twice (see white mosaic tile picture). The kitchen backsplash tile spacing was extremely uneven (the installer used torn pieces of construction paper for spacers) and had to be ripped out and reinstalled. The tile spacing in the sun room (10" dark gray hexagon tiles) was off by as much as .5" in places and tiles had to be removed and reinstalled. The grout color was mixed incorrectly and way lighter than it was supposed to be. On top of all that, the charged us more than double industry standard for the work. We eventually had to take them to arbitration to receive credits that were owed. Almost all of the work was subcontracted. The only work that IBI actually did was install new cabinets. The kitchen was gutted and their "designer" created a layout that could not fit a standard sized refrigerator. They did not realize this until everything was done and the fridge didn't fit in the space allotted. We were left with a damaged fridge (dented by IBI in the moving process - another matter that was settled in arbitration) that was sticking out 3 feet into our kitchen for months while we battled to get the issue corrected. They eventually had to rip out the cabinets and modify the design so that we could have a standard sized fridge. Save yourself a major headache and avoid Incredible Builders. Hire someone else who can do the job right the first time. Also, be cautious of the positive reviews that are sure to follow this one. Tony has been known to hassle customers who had an ok experience and pressure them to write positive reviews to save face for the company. If you want to get a true glimpse of who you'd be dealing with, check out the complaint section on the Better Business Bureau. Slam dunk?

They did a wonderful job with my remodel. They sent the electrician back to find out why my…read morelightbulbs were burning out. He found the problem and fixed it even though it was not anything they did wrong! They always made sure everything was right. I greatly appreciate their service and follow through.

Creekwood Homes - contractors - Updated October 2026

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