Do not use this company! I made the horrible mistake of hiring Incredible Builders to do an update on my home. If you want something done right the first time, DO NOT USE IBI! They designed a kitchen remodel from a blank slate (completely gutted) that could not fit a standard sized refrigerator. They didn't realize this until the kitchen was done. Brand new cabinets had to be pulled and replaced so that we could have a fridge. They installed tile in three areas (kitchen backsplash, sunroom floor, powder room floor). All three areas had to be fixed or redone. The backsplash had to be completely ripped out and redone because the spacing was off and the grout was uneven (completely missing in areas). The installer blamed the tile, but after they brought their "best" installer, there were no issues. The 225 sq ft sunroom had tiles that needed to be replaced due to uneven spacing and the grout had to be stained because it was applied incorrectly making it the wrong color. Finally, the powder room had spacing and grout issues which looked like a first time DIYer botched the job. It was "fixed" by the installer, but still looked awful. IBI gave us a partial credit and I had to hire someone else to rip out the entire floor and completely replace it. Additionally, they subcontracted almost all of the work that was done anyway (what they did themselves was unprofessional and poor quality as well - kitchen design and cabinetry). Save yourself a major headache and hire someone who can get the job done right the first time. Response to the owner: Not everything was resolved. This was just one example of the nightmare of an experience we had with your company (see additional reviews on Google and Facebook). Plus, we had to hire and pay someone else to fix your work. read more

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Was ok but I hired someone else. Employees at design center were very helpful. Do not have much else to add.

They did a wonderful job with my remodel. They sent the electrician back to find out why my lightbulbs were burning out. He found the problem and fixed it even though it was not anything they did wrong! They always made sure everything was right. I greatly appreciate their service and follow through. read more

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Incredible Builders did a great job installing flooring, carpet, stair rails, doors and trim. They also did an excellent job of wall prep and painting. Throughout the process, communication was terrific. They held to their price and their schedule, and all of the sub-contractors were professional and did high-quality work. We would not hesitate to work with the company in the future. read more

Truly "Incredible" workmanship. From the studs to the countertops, IBI pros finish the jobs with tremendous care.

Tony put together great plans to start with for our main bath remodel and new basement bathroom. Working day to day with Rick and the pros he brought to our job made the process seamless. Rick was extremely responsive and had some fantastic, insightful design suggestions which made our final product even better than we had planned for. We are beyond thrilled with the results read more

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The workmanship was very good especially the kitchen leaving the cabinets looking like from the cover of a construction magazine. The craftsmen were all very punctual and respectfull, all in all they did a very good job. The problem we had was the project manager not responding to our concerns in a manner you would expect from a 5 star business especially the cost involved with our project. I won't get into details here but will say our stress level was heightened more than necessary as well as our out of pocket expense afterwards. Would love to give 5 stars but part of our experience brought that down. Too much managing the project manager. read more

I had them install can lights in my kitchen and family room. The price was fair and the elections, Dry Waller and painter were all very Professional and took care not to leave a mess. I would use them again and recommend to freinds and family. read more

I have never had such a pleasant experience working with any other company! Mike is a super hero! There were SO many moving parts, and everthing came together and flowed perfectly! not to mention 1st class customer service! And the quality of work is outstanding! incredible Builders deserves better than a 5 star review! i can not wait for my next project so I can work with them again! read more

My husband and I were thinking of adding on an in-law addition. Tony was quick to email back and get an appointment locked in. We were able to meet with him in less than a week! Our visit went well. He took Covid precautions, listened to our thoughts, shared his own ideas based on experience, and even tried to help us visualize what realistically could work/how the process happens. We never felt rushed or overruled. After the visit, his estimate was to us within a few days. His communication is reliable, for sure! In the end, my husband and I decided maybe the addition isn't the best option as this may not be our forever home. Our biggest thanks goes to Tony for his time and we definitely felt confident that we would be in good hands if this did work out. If any other projects come to mind, we will be sure to contact him again! read more

They are a great company! They remodeled my kitchen and 2 bathrooms plus new floors throughout. I will definitely hire them again for any home improvement projects I have. read more

Incredible Builders did a fabulous job on my bathroom remodels. They were always on time, they always came the day they said they were going to, and they kept the communication going so I knew what to expect it every juncture. I can't say enough about the positive experience I had with Incredible Builders! read more

I posted a review in 2016 about Incredible Builders and the great work they did. We recently had our driveway redone by another company. Two months after the driveway was completed, we started seeing chipping and pitting in the driveway. It took two months and maybe 10 calls to get the concrete company to come back out. They said it looks great!?! So I emailed Incredible Builders to ask for some advice about what would have caused the damage so I would know how to proceed against this other company. The owner was on vacation but forwarded the email to Mike, who was our project manager when the house was built. Literally two hours later Mike was at our house looking at our driveway and taking pictures. We have not used Incredible Builders in over 3 years, but their service is still amazing!! read more

Incredible Builders really is INCREDIBLE! They took our ideas and plans and transformed our kitchen into our dream kitchen. All of the trades involved were experts and professional. The project was completed on budget and we were able to add a few "extras" to the scope without breaking the bank. read more

Today I called them not expecting such great service. They were able to handle a small roof repair the same day. I was very impressed with the customer service and professionalism. read more

This is my second time using this company. What can I say but that they are great, timely, professional and courteous

They tried hard but their trim carpentry skills were terrible. They left things unfinished, and installed incorrectly. They left corners without any base shoe on it at all. I would not hire them again read more

Incredible Builders has done two projects for me over the past two years. They repaired my roof and replaced a hot water heater. I found them to be highly conscientious, punctual and personable. They accomplished their work in a highly efficient manner and made sure everything was cleaned up and tidy when they finished. They did a wonderful job for me both times that they were here. I would absolutely encourage anyone needing home repairs to talk to Incredible Builders about their fine work!! read more

Incredible builders fixed the siding that came off near my roof in a recent storm. They came out quickly and went above and beyond in their service. They even fixed a part of the roof that the original builders of the house had left unrepaired. They were very friendly and the price was very reasonable. I will be using them for all future projects and repairs!! read more

Yelp reviews work! After posting a 1-star, negative review, the owner of the company called me and offered to do his best to make things right. They came back out to my house and re-sealed my sun-room at no additional charge and this time it was done right. I'm happy they did the right thing in the end. read more

Experienced an issue with a faulty water shut off valve leaking in the ceiling of a lower level bedroom. A portion of the ceiling drywall, wall insulation and all of the carpeting in the room sustained damage. Having previously contracted with Incredible Builders to complete a kitchen remodel, and being totally satisfied with their work, they were the first company I contacted after discovering the mess. Charlie was assigned the task of calling me and was able to schedule an inspection and evaluation the same day, even though he was a substantial distance away on another project. Charlie subsequently arranged for removal of the damaged drywall, insulation and already odoriferous carpet early in the morning the very next day. The project was completed quickly, cleanly and professionally by Charlie, Lauren (sp) and Dave. Ten stars all the way to this crew! The cost was reasonable and Dave (owner) provided two separate email invoices the same day, for the tear down and repair, to assist with expediting our insurance claim. Top notch company and customer service all around! Highly recommended! read more