The venue is gorgeous and there are a lot of great things about it, like being able to bring your own booze, its gorgeous views and proximity to civilization.
Unfortunately you are stuck with the coordinators that come with the venue and like any business where clients are guaranteed, the service was, in my view as a bridesmaid, inconsistent and sometimes downright inappropriate. I understand that leading up to the day-of they were decent and sometimes helpful, but what i saw at int the days leading up to the wedding and at the wedding makes me really want to let others know what they will be getting into if they use this venue and the coordinators that come with so they can include that in their calculations. I will say, the DJ and Photo booth contractors they recommended were off the hook!
There are two wedding coordinators at the venue, one of which is kind, although a bit timid and junior and the other is a very difficult and often gruff woman who spent much of the day of and before the wedding being rude to pretty much anyone within her sight. I haven't seen this many eye rolls from someone in a service role ever.
As someone mentioned in earlier posts, during the rehearsal and the day of the wedding, the staff at CreekSide literally watched the bridal party carry most of the favors, decorations, and alcohol into the venue without raising so much as a finger to help us...in fact, they teased the groomsmen for not carrying fast enough and having to be helped by the ladies. Not cool.
Aside from many more small things like that, they managed to ruin one of the highlights of the evening by barreling into a crowd of happy chanting guests to yell DIRECTLY at the bride and groom telling them "you need to SHUT UP" because it was "ALMOST" 9 PM, when quiet ordinances go into effect. I get that if you have a wedding venue in the middle of a residential neighborhood there are strict noise rules, but there are a million better ways to handle a difficult situation than to straight-up kill the vibe of the entire party, embarrass the bride and groom and generally make everyone angry and want to rebel. It was not yet past the ordinance hour...and pull aside and talk to anyone at the party, in the bridal party, or the DJ, don't yell at the bride and groom just because you're a stress case and overwhelmed.
If the neighborhood really can't take music and dancing and cheering...perhaps weddings are not a great revenue stream.
If we didn't have an ace bridal party who was ready to help and a totally on-it mother of the bride this place would have been a complete disaster. Did I mention they yelled at the bridal party after the wedding? AND that we all had to stay and clean up the whole party because one of the coordinators scooted early and they hadn't planned on how to break down the set up at all.
Again, there are some great aspects to the venue, but do beware and go into this with eyes wide open about the level of service to expect. read more