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Creekside Home Care

5.0 (1 review)

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12 years ago

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Regency Grand

Regency Grand

4.1
(25 reviews)
3.3 mi

I am beyond furious with the Regency Grand at West Covina…read more My mother-in-law lived there for 15 years. Fifteen years. She and my father-in-law spent six of those years together in the same assisted living apartment. The staff and management knew them well. We believed she was part of a community. We trusted that she was cared for. After my father-in-law passed in 2017, everything changed. With new ownership and management came a noticeable decline -- fewer gatherings, fewer thoughtful touches, and a clear shift away from the residents who had built that community. The warmth disappeared. The effort disappeared. The food declined significantly. We dined with her often and eventually began taking her out because meals there were so poor. Over the past year, she lost 35-40 pounds. She was not able to tell us about the food because she had a stroke many years before and could not speak. We later learned she wasn't eating -- and no one alerted us. No one noticed. Or if they did, they failed to act. That is inexcusable. After 15 years in the same apartment, her unit was never properly updated. The carpet was filthy. The bathroom cabinetry was falling apart. The space looked worn down and neglected. For two years, we were repeatedly told renovations were coming. They never happened. Then, after Christmas, she became ill and passed away 20 days later. She spent her final three days on hospice in the very place she had called home for a decade and a half. In those last days, only three staff or management members came to see her. Three. After 15 years. We did hear one staff member comment that she was sad she would no longer get clothes from my MIL (who was always very generous). After her passing, there was no card from the Regency management. No condolences. No acknowledgment to my husband, who had just lost his mother. They once posted notices honoring residents who passed. This time -- nothing. We did everything we could to give her a life filled with dignity and love. We trusted Regency to do the same within their walls. They did not. This is more than disappointment. It is heartbreak -- and a profound sense of betrayal.

Regency Grand has a compassionate commitment to their residents whether a family has the need for…read moreassisted living or memory care. I visit clients frequently there and the staff is always attentive and friendly. I'd recommend families to consider Regency Grand first.

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Regency Grand
Regency Grand
Regency Grand

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Hillcrest

Hillcrest

4.2
(14 reviews)
8.7 mi

For about 2 months, I had the privilege to help the CNAs at Woods and was able to see the campus on…read morethe weekends. Although there were some unpleasant moments there, I loved seeing the rest of the facility and visiting the refreshments corner of the dining room. It would have been beneficial for us to do be able to work in other areas, but I guess I should have picked a better school. If you're an employee here (one of our students is a med tech here), you're free to use the swimming pool, and meals are discounted. I think for a normal person, it's around $9. It is made to order, so it looks pretty fresh. Next to it is the bird sanctuary, and a block or two away is there woodwork shop, although I personally never saw it. They have residential and assisted living surround the cafeteria, and across from the Woods side is the memory care unit, which we did not enter. It has a peaceful vibe to it and is nice to walk around. Definitely get a tour of the place with someone, so you can see everything.

A few weeks ago I called to ask for an appointment for a tour…read more A friend of mine, who is acquainted with the business said that I should have "just dropped-in" but that may not have been convenient for the guide giving the tour. The employee that answered my call, is the same person that got such wonderful praise on yelp. So, of course I thought this should go smoothly. Instead she offered to send (message, images) via email. Still not showing, nor anything in my message center. I'm sure I did something wrong, so I'll make another call to see if she's not too busy to give me a tour. Then I'll be more willing to offer an opinion about this business.

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Come and have a seat!
Come and have a seat!
Hillcrest catering is awesome
Hillcrest catering is awesome
This is the interior of one of our beautiful homes!

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This is the interior of one of our beautiful homes!
Inspired Elderly

Inspired Elderly

5.0
(5 reviews)
2.6 mi

I'm not one who routinely posts reviews, but after my experience witnessing the care, treatment and…read moreservice for my mother by the management and staff at Inspired Elderly Care Living, I am compelled to do so. While my mother resided there, I visited her frequently and most always - unannounced. No matter if my visit was planned or unplanned, each time I was there I observed nothing but caring, compassionate, kind, loving, thoughtful, trustful, and thoroughly exacting-patient service not just for my mother, but to all residents. My mother was not just another person occupying a bed to the management & staff. They do not operate with a one-size-fits-all attitude. Not only did they provide medical care for my mother, but they engaged her in conversational topics they somehow learned she liked to talk about (sports, family, education, & spiritual, etc.). I also observed them engaging with the other residents by playing BINGO, while others chose to watch appropriate-entertaining movies, documentaries, etc. The point is that my mother (and all other residents) received a healthy dose of mental stimulation along with their medical care. There's not enough room here to fit all great things I could say about the management and staff of Inspired Elderly Care Living. Suffice it to say that if you want the best care for your loved one and you have high expectations to find a clean & sanitary residential care home that provides nothing less that the best care for your loved one, Inspired Elderly Care Living should be your first choice!

Inspired Elderly care is highly recommended. I had a family member (God rest his soul) who lived…read morethere, and they were amazing to him. Everyone from the nursing care to the top board leadership, truly devoted themselves to the residents. They strive to do everything to make everyone have an enjoyable day and evening. The care he received was top notch. They helped with his memory, (best they could) with playing bingo, and other activities. When we would visit you can see all the love from the nurses to the residents. I would highly recommend this facility if you want your family members to be treated as family, respect, dignity, compassion and most importantly love. They take residents (if able too) outside for fresh air (when applicable-weather permitting). Thank you to all of those who took care of our family member!

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Inspired Elderly Care Living Home. Please give us a call to learn more about our residency and hospice options.

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Inspired Elderly Care Living Home. Please give us a call to learn more about our residency and hospice options.
Park Regency Retirement Center

Park Regency Retirement Center

4.7
(55 reviews)
7.7 mi

A family member of mine looked at a few assisted living communities before deciding on Park…read moreRegency. A big part of it was the marketer who was not only helpful and communicative, but also enthusiastic about the building and the care staff. She helped them navigate various aspects of relocating our loved one, the pros and cons of different senior living communities and really highlighted the quality care provided by her staff. What ultimately sold us on this community was the memory care. We decided that it would be best to choose a community that had assisted living and memory care in one building so, if the time ever came, it would be a smoother transition should that level of care be needed. Although the building is a bit older, it is well taken care of and has a beautiful courtyard for residents and families to enjoy. I highly recommend taking a tour if you're considering assisted living homes for your loved one!

As an independent insurance Agent who regularly works with a variety of assisted-living…read morecommunities, I can confidently say that Park Regency retirement stands out for all the right reasons. Over the past 15 years I've had the privilege of working closely with their team and witnessing the high standard of care they provide to their residents. What impresses me most is their consistent professionalism and attention to detail. The staff is always responsive, organized, and proactive when it comes to handling insurance-related matters--making the process smooth not just for vendors like myself, but most importantly, for the residents and their families. Beyond the administrative side, it's clear that the environment at Park Regency retirement, is one built on compassion and respect. Every time I'm on-site, I see smiling faces, meaningful interactions, and a real sense of community. It's obvious that the residents are well cared for--not just physically, but emotionally and socially as well. They're a fantastic partner and an even better resource for families seeking quality assisted-living options.

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Park Regency Retirement Center
Park Regency Retirement Center
Park Regency Retirement Center

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Creekside Home Care - retirement_homes - Updated July 2026

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