My 85-year-old mother, who has dementia, and is extremely agitated and difficult, was cared for in…read moresuch an amazing way here. Gloria, one of the caregivers, was especially kind and patient with my mom. And Lilly, one of the owners, who is a retired nurse, was so helpful in picking up Mom's prescriptions and going above and beyond for her. I felt very comfortable leaving my Mom there and knew that she was in good hands and kept safe.

I may be a biased, but this was my childhood home. I visited here 40 years later, (about 2 years…read moreago) and the staff welcomed my sister and I and when we explained that we had grown up here, they were even more loving towards us. We live far away now, but I wouldn't hesitate to consider it for one of my loved ones. A bonus: several residents being cared for smiled at us warmly and chatted w/ us, which showed us how comfortable they were.

A family member of mine looked at a few assisted living communities before deciding on Park…read moreRegency. A big part of it was the marketer who was not only helpful and communicative, but also enthusiastic about the building and the care staff. She helped them navigate various aspects of relocating our loved one, the pros and cons of different senior living communities and really highlighted the quality care provided by her staff. What ultimately sold us on this community was the memory care. We decided that it would be best to choose a community that had assisted living and memory care in one building so, if the time ever came, it would be a smoother transition should that level of care be needed. Although the building is a bit older, it is well taken care of and has a beautiful courtyard for residents and families to enjoy. I highly recommend taking a tour if you're considering assisted living homes for your loved one!

As an independent insurance Agent who regularly works with a variety of assisted-living…read morecommunities, I can confidently say that Park Regency retirement stands out for all the right reasons. Over the past 15 years I've had the privilege of working closely with their team and witnessing the high standard of care they provide to their residents. What impresses me most is their consistent professionalism and attention to detail. The staff is always responsive, organized, and proactive when it comes to handling insurance-related matters--making the process smooth not just for vendors like myself, but most importantly, for the residents and their families. Beyond the administrative side, it's clear that the environment at Park Regency retirement, is one built on compassion and respect. Every time I'm on-site, I see smiling faces, meaningful interactions, and a real sense of community. It's obvious that the residents are well cared for--not just physically, but emotionally and socially as well. They're a fantastic partner and an even better resource for families seeking quality assisted-living options.

HVAC has been broken in my mother in laws for over a year now, filters have not been changed for 2…read moreyears. Father in law died and was left on the floor for 7 hours while mother in law sat helpless in family room. Food is bland and very fatty. Mother in law put on 85 pounds in first 2 years, now she is stuck in a chair and needs help getting out of chair to go to bathroom. Of course all of the extra help is a charge. Tried to do the Easter Brunch but it was full and the people we talked with said the food was stale.

Hello yelp reviewers, I seen this and thought to myself it's a good time to Input my experience as…read morean employee. I have worked here for about 3 months now and it has been such a great experience. The Residents and staff have been such sweethearts to me. The level of care and compassion is ideal for our loved ones to reside in. The type of care the residents receive is immaculate, from care providers to dinner. I don't think I have been anywhere else where the staff and management work so well to build a solid foundation for our elderly. There are also LVNS and Med Techs that help the residents thrive as well and overall have had an awesome experience with the wholesome care that has been provided. They also offer palliative care for those needing extra help. Another thing Worth mentioning is that they offer support groups and many activities as the elderly with degenerative diseases progress, their level of care also progresses and it's provided right next door at Villagio. Thank you Capriana for the amazing work. I hope to someday retire in a place like this.

I may be ahead of myself but wow!! Impressed with this place. New facilities and pricing is very…read morefair compared to others around that do not compare! Food is fresh, hot and tasty. Chef is awesome! Order off menu daily. The previous place you order a week ahead and it didn't make sense. Nice to order what you may feel like that day! My mom says she's on a cruise without the water! Beautiful place with lovely and caring people that work there! Communication has been beyond my expectations. GM Sherry is an inspiring soul and Erin has handled my mothers move with great professionalism! I couldn't be happier.. I hope they can hold up these expectations they set from day 1. if house keeping does a great job, This is a 10+ so far.. You won't be disappointed!

Recently Merrill Gardens had a Valentine's dinner for the residents. The dinner was fabulous!! We…read morehad steak and lobster, yes both and they were delicious. Everyone had a wonderful time. Thank you Merrill Gardens.

Im an employee here at Emeritus at brea now the proud member of the Brookdale Family... This is a…read moreSenior Living Facility. We take care of the elderly to the best thay we can.

Excellent facility. Put my mother in law here for a couple weeks before having to move her into…read morehospice care. Looking for a place like this for a loved one is never easy! My mother in law (god love her) is very high maintenance but the staff, amenities, other residents and even the food made her stay enjoyable considering the unfortunate circumstances. I would highly recommend giving this place a look if you find yourself in such a situation.

I am sending a rave review to Cogir of Brea. As an entertainer, I started…read morePlaying for residents when they 1st opened. There were only 2 residents and over the years grew to full. I get so much enjoyment sharing my talents with the residents and gracious staff. I feel so rewarded to see the smiles on their faces. I try to give the residents a fun hour of music they love. They have become my other family. Thank you to Jenny Sandstrom for continuing my relationship here. What a pleasure to play every month at this beautiful well run facility. When you see smiles and happy residents you know they are well taken care of. Hope to continue to bring this joy. Al Valdez

This place looks beautiful and has potential to be great. But its not a good place now. The…read moreexecutive director sweeps complaints by resident under the rug and what she doesn't see doesn't happen. Residents concerns and complaints are all relgated to I'll look into it or we can discuss another time . Food is very mediocre. The cook is not very good, bland uninteresting food. The turn over rate of the employee's is ridiculous, they never give the staff full time work to save on benefits. But they charge residents a great deal of money. Hopefully I can relocate my loved one soon

Go to Leah for information on availability and a tour of the place. She is knowledgeable on all the…read morequestions you might have for your loved one. The ambiance is welcomIng and kind. It also is beautifully decorated. I put my mom in here and the daily meals in the restaurant are delicious. She made friends quickly joining the daily activities. She also needed some care and check ins and they were on time and did them with care and smiles. They had a salon where she could get her hair washed and done weekly. They are there to make your loved one's life happier, funner and easier. They work with your loved ones needs. Just let them know. I am putting in an aunt now. She went on a tour and now can hardly wait to get in. I really recommend this place for your loved ones looking for a place.

I am beyond furious with the Regency Grand at West Covina…read more My mother-in-law lived there for 15 years. Fifteen years. She and my father-in-law spent six of those years together in the same assisted living apartment. The staff and management knew them well. We believed she was part of a community. We trusted that she was cared for. After my father-in-law passed in 2017, everything changed. With new ownership and management came a noticeable decline -- fewer gatherings, fewer thoughtful touches, and a clear shift away from the residents who had built that community. The warmth disappeared. The effort disappeared. The food declined significantly. We dined with her often and eventually began taking her out because meals there were so poor. Over the past year, she lost 35-40 pounds. She was not able to tell us about the food because she had a stroke many years before and could not speak. We later learned she wasn't eating -- and no one alerted us. No one noticed. Or if they did, they failed to act. That is inexcusable. After 15 years in the same apartment, her unit was never properly updated. The carpet was filthy. The bathroom cabinetry was falling apart. The space looked worn down and neglected. For two years, we were repeatedly told renovations were coming. They never happened. Then, after Christmas, she became ill and passed away 20 days later. She spent her final three days on hospice in the very place she had called home for a decade and a half. In those last days, only three staff or management members came to see her. Three. After 15 years. We did hear one staff member comment that she was sad she would no longer get clothes from my MIL (who was always very generous). After her passing, there was no card from the Regency management. No condolences. No acknowledgment to my husband, who had just lost his mother. They once posted notices honoring residents who passed. This time -- nothing. We did everything we could to give her a life filled with dignity and love. We trusted Regency to do the same within their walls. They did not. This is more than disappointment. It is heartbreak -- and a profound sense of betrayal.

My grandma has lived on her own for as long as I can remember... in her own house doing her own…read morecooking and cleaning. She's a wonderful, independent, intelligent and bright woman with all her faculties and wits still about her. She's almost 95! Grandma is picky and only likes certain foods and has a bit of OCD when it comes to the way things should be and with cleanliness. Heck, she's done her own thing for over 45 years, do you blame her! She's got every right to do it her way. A few months ago, she had a little health set-back and to just keep things safe while family was out of town for a long length of time, my parents decided to have her stay here for "just a month or two" to be watched over while they were out of town. I don't think she was there more than just a day when she announced that she loved it at the Villa and wanted to make it permanent! What!!?? That was awesome news!!! We wouldn't have to worry about her being home alone ever again. Since that first proclamation of love, she has rarely made any comments as to being unhappy with her new permanent living arrangement. She loves the food, loves the views and is perfectly content with every aspect. We wish she'd go play Bingo or Yahtzee with the others, but she's her own woman and used to spending her days doing what she wants. It took her a bit of adjusting to consider it a forever place, but she did just fine and has made it her home... both physically and mentally. They keep her room cleaned, any complaints are addressed and meals have been more than adequate for her and her picky tastes and likes. She's thrilled! There are several floors of residents all in different states of mind, body and life. The hallways are clear and clean. The staff is always tending to the Villa; cleaning, checking on residents and keeping things tip top. The front desk staff have always greeted me and my family with a smile and even remember who we are there to see. They even know her likes and dislikes too. Grandma loves her digs and I haven't seen her this happy (consistently) in a long time. She's back to being a happy lady again and enjoying her golden years in a peaceful, clean and enjoyable home. Thank you to La Habra Villa for all you do!!

We found this place for my father in September of 2018. It was purchased by another company and is…read morenow "B.O.K. Senior Hotel". What we found out about the new owner/management is that they are raising rent considerably. They are not recognizing any pre-existing rent contracts, which actually may be illegal. We are still looking into it. Long story short they are chasing out all those who cannot afford the new high rent, in order to bring in those who can afford it. Many people will be leaving as a result. They are heartless and the culture barrier does not help with communication. Do not even consider this place.