I have been coming to this place for about a year now, and I've had no major issues. The owner is friendly and has always been helpful - if there is something about my manicure I'm not happy with, there's never been a problem with fixing or changing it. To me, it seems he is really concerned about the happiness of his customers. The place is clean and well maintained, and at the time of this review there are actually all brand new pedicure chairs that look great (I will have to try them on my next visit). I've never felt rushed, and every time I've come in requesting specific designs the girls who I've had have always done really nice jobs. I've recommended several friends here who now come regularly. The only thing I'd have to take a star off for - and perhaps it's a minor complaint - is that when I make an appointment to come in with a friend, it would be nice if we could be seated next to each other for our mani-pedis (when it's not too crowded of course). Most other places I've frequented seem to make an effort to make sure you sit next to your friend so you can chat during your relaxation time, but again it's just a minor thing. I'm sure if I specifically made it a point to say that I'd really like to sit together with my friend, they wouldn't tell me no :) read more

I have gone here for 10 years. I love the owner Jeffrey. He is lovely and when my kids were young he would entertain them and give the candy from next door. My nails and toes are beautiful. Also there is a rewards card... ask for it. read more

Bad quality. I just moved to Staten Island and was looking for a new nail salon. I got a gel manicure, one color and that's it. It's been less than a week and my nail polish is peeling off. The first nail started peeling three days after I had it done! I go easy on my nails and have never had this issue when getting my nails professionally done. They must've added too much thinner in their polish or something. Such a shame. The person who did my nails and the owner were both really nice. I thought I found my new nail place... I guess the search continues! read more

Creative Nail & Spa - Nail polish popped off and the others are peeling off. You can't see it in the picture because I don't want to risk making it worse. - Nail Salons Near Me - Staten Island, New York

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I am in love with this place! Not only is it affordable but I love the quality of my nails! They cleaned my cuticles and applied this beautiful cloudy pastel purple gel nail and I can't get enough of it. I'll definitely come back next time to get my nails done. read more

Creative Nail & Spa - Gel nails - Nail Salons Near Me - Staten Island, New York

Great prices but horrible quality. I got the $37 combo gel mani regular pedi. Nicole did my manicure, which was sloppy, patchy, uneven and rushed. Pedicure was ok, not a relaxing experience though. I do not recommend Nicole. If you're looking for good deals this is the place to go, just don't expect quality work. read more

Creative Nail & Spa - Sloppy paint job - Nail Salons Near Me - Staten Island, New York

I went on Mother's Day and treated myself to the green tea spa pedicure. It was nice. I added a manicure on for an additional $5.00. I'm pretty upset with my manicure. I now have hangnails that are pretty bad (bleeding) on 2 different fingers. Coco did my mani and pedi. Also, she used the same utensils on both my hands and feet. Shouldn't they have been sanitized first? Also, the girl YoYo that works there. Geez that girl is LOUD and obnoxious. I like to go for a pedi and relax, not listening to someone walk around screaming at the top of her lungs like a drill sergeant. I found it very distracting and I couldn't wait to leave. Note: I went here before Jeffrey and crew took over. Michael used to do my light concept wraps until I got pregnant. I was never disappointed and had hoped to have the same experience. read more

I am not sure why there are so many negative reviews. I just went last week and Lisa did my Mani and Pedi. She did a great job. Place is super clean. They have dividers up and hand sanitizer. Would definitely go back. Glad that I didn't listen to the reviews. read more

Good place, they take walk ins and I adore Jeffery. Right next to the train station and that's always a plus.

Everyone here is very nice and helpful! Amy does a fantastic job on gel fills. I recommend her! read more

Creative Nail & Spa - This salon is great! Amy does a fantastic job in gel fills. Everyone here is very nice and helpful ! - Nail Salons Near Me - Staten Island, New York

Sandy gave me a pedicure for my 1st time at creative nail & spa at my wife's urging. It was a very relaxing and truly beneficial due to the calluses that formed on my feet from years of neglect.The atmosphere at creative nail & spa is very professional & friendly. As I am writing this after my pedicure I will be getting a manicure as well. I highly recommend creative nail & spa. Joe Kielbasa read more

I have been coming to this salon on and off for about two years. After today, I don't think I will ever go back. From having my nails filed crooked, to having her paint them like it was her first time ever doing nails to having her make me bleed! Just a terrible experience from start to finish. I left there so upset! Had to come home and remove all of my nail polish. Sadly, I paid for this service. Would have been nice if the manager was there to speak to. read more

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I will not be returning to this salon. For the last two visits I have unfortunately got Suki to do my manicure and pedicure and she is by far the worst. A rush job, sloppy paint job, horrible pedicure and can't understand a word she says. Money hungry for a tip too. And she hurts when she cuts cuticles. Too fast and not careful. Not exactly a relaxing or enjoyable experience. Owner is very nice but she is bad for his business. And utensils are not sanitized between each customer. For that reason alone I will not return. read more

The worst manicure I've ever gotten. Ugly shape, runny nail gel. I'm not sure how they are still in business. This was my first and last visit to this salon, ever! read more

I been going to Creative Nails before Jeffrey & Maggie took over the salon. I was going to a lady that wind up leaving and going to a different salon. I was hesitant on whether I should go to where the lady move to, but I told myself give Maggie a chance. I am happy that I did because I would never let anyone else touch my nails ever again. I show Maggie different designs and she NEVER fails me, she always executes exactly what I ask for. The prices are extremely reasonable compared to other overpriced salons in Staten Island. I will go to Creative Nails as long as Maggie and Jeffrey are there!!!! read more

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Been coming here for a few years now, the ladies are very polite and do great work, and Jeffrey is so friendly and personable, every time I'm back in town I always come by to get a fresh gel mani & pedi, highly recommend this place! read more

I've been coming to this place for years. I loved it. Jeffrey is very nice and accommodating, but as of recently I feel they are going downhill (in my opinion). It disappointing since I live so close by, but I'm no longer going there. First, the biggest turn off Ive been noticing more and more is they pretty much stalk you for a tip at the end. I've been a customer for years and never have I NOT given a girl a tip. It's insulting to me now that I'm followed right up to the counter to pay and they just stand there and the one time I **almost** forgot, there was an uproar in whatever language it is they speak, and I got ambushed as I got my coat to go. Even when I went back one time when they messed up my nails, I was told I "didn't have to pay for the repair" but I HAD to tip the girl .. !! How can you tell someone you have to tip ?! It seems they have a high turnover in the mani/pedi girls, so once I finally find a girl who did my nails the way I wanted and then she was gone. Since I now get a different nail tech each time, my gel nails have come out bubbly, peeling and cracking within a few days, and the nails filed terrribly uneven!! And when telling the girls, they tell you YOU'RE wrong even when you point it out directly. I'd rather spend my money elsewhere. read more

Amazing Mani/Pedi. Ppl are soooo nice. They give you what you ask for. Jeffery, the owner, will cater to your every need. The prices are low and the service is high! Best nail salon on Staten Island!!!! read more

My daughter & myself have been going here for the last 3 yrs. Have never had a problem, service is great, staff is friendly & prices are more then reasonable! I suggest making an appt otherwise u WILL wait.. it's a busy place! I personally have AMY do my nails so of course in my opinion she's THE BEST, but my daughter usually takes whoever's avail & she is equally happy!! Jeffrey has to be the sweetest most accommodating person ever! New to the neighborhood? Give them a try, looking for a new salon? GIVE THEM A TRY! U won't be disappointed read more

If i can give this salon 0 stars i would they were the only salon open in my area that would take us that late so my friend and i went there when i called on the phone i asked if they can take my acrylics off and do a gel manicure they told me $23 and my friend got just a gel manicure and they told her $25 when we got there anyways.. they were telling me i should leave the acrylics on and they would just cut them short for me i kept insisting i wanted them taken off and just get a gel manicure so after 5 minutes of them screaming and yelling about me to eachother she agreed to soak them for me than she used the electric drill to get the acrylics off mind u these acrylics were on me already for 2 1/2 weeks it shouldn't have been an issue taking them off than finally we got up to the manicure all of my nails were uneven didn't do anything to my cuticles and i said i wanted funny bunny she painted them CLEAR saying it would look like funny bunny with another coat it didn't i've gotten plenty of manicures and i can say this was by far the worst i left and started crying and I didn't tell her to fix it because it was already 8:30 and they close at 8 and they charged me $30 so i said i would go back and get them fixed but i just went else where (first pic is my nails botched by them) (second photo are my nails fixed by a different salon with the correct color i had asked for)... and for my friend she had to get her nails painted by 2 different people because the first lady who did it was so sloppy the polish was going on her hands long story short it was a waste of time and money and one of the worst experiences i've ever had to endure in a nail salon and my friend and i will never be returning to this shit hole. read more

Creative Nail & Spa - Worst manicure I've ever received - Nail Salons Near Me - Staten Island, New York

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Love it here! Never have a problem getting my nails done. Always comes out great! The wait is reasonable and they are very friendly

Maggie is great Jeffrey is so nice he loves kids, he is always so helpful. I've never had a problem when I go there. My nails last me a month they are great people. I feel so comfortable when I go there this is the only place I would ever get my nails done. They are very clean I've been to other places prior to going to creative nails and I have to say by far creative nails are the best. Love them. read more

i went here for the first time today and i am very impressed. the ladies that work here are extremely thorough and do not move past each nail until they are perfect. as well as this, they all are professional, and ensure that you like your color before applying it. I had gotten a basic pink gel manicure and i am very content with the outcome, and i definitely will be returning. I attached pictures, and i am so please win the outcome i am writing the review as i sit in the salon! if you are looking for a new nail salon to try, i would highly recommend that you try Creative. you won't be let down! (also, their lotion smells freakin amazing) read more

Creative Nail & Spa - Nail Salons Near Me - Staten Island, New York

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If I could give this place 0 stars I would. Ok so I paid $20 for a mani pedi and so I went up to the front and asked if the lady was a manager and she asked me what was wrong and I was like this manicure is terrible and I want my money back she was looking at my nails and I was like this manicure is terrible I don't want gift certificate. I don't want them repainted I just want the money back I paid $10 for my toes and $10 for my nails I want $10 back and their fighting with me that it's a promotion and the manager guy is screaming at me saying "THE MANICURE IS $8" And I was like I PAID $20 10 for nails and 10 for feet and he's like "you're not understanding" and I was like "this is how you do customer service the $2 is going to make or break you? I tipped the lady that did my nails $4 for this manicure and the lady that did my nails was looking at them like she didn't do anything wrong, she had also turned around to her friend and told her $4 as a tip? I found that extremely rude and he's like "if you didn't like the person doing your nails you could have switched in the middle" how am I supposed to switch in the middle if I didn't even know what they looked like in the middle and I kept repeating myself saying "I don't want a gift card I don't want a gift certificate I just want my money back and I want to go home" and he was like next time ask for a different person I was getting loud by then like fuming and my sister was just like just give us the $8 back we're never coming back here anyway and he said some remark and told me to calm down. RUDE ESTABLISHMENT. TERRIBLE CUSTOMER SERVICE. WORST NAIL SALON IVE EVER BEEN TOO. SAME TOOLS USED ON EVERYONES PEDICURES. dirty place would never recommend anyone to go here again. read more

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Respectfully, I hate this nail salon. I religiously went every week for a manicure and their polishes are subpar, but it got the job done so I stayed with them. My nails are natural and rounded off, so I asked the worker to keep the shape. I wasn't paying attention and was watching TV and the girl cut my nails so short down to the nail bed to square the nails off. When I noticed, I was almost in tears, especially since I have bit my nails my whole life and finally got them long. The owner, Jeffery, took the side of his employee and told me, "it's fine". As I am in tears at this point, I let her just paint my nails so I could leave. After this, Jeffery still charged me the full $10 manicure with no discount or even a compensation for next time. I will never go back and poor customer service. The ONLY good worker here is Mindi for pedicures. Don't let anybody else touch your nails here unless you want them to do whatever they want. read more

This place was recommended to me by a friend. Even though it is not in my area, I gave it a try anyway. In the beginning I loved the friendly atmosphere. However yesterday, that changed. I received a gel concept manicure & regular spa pedicure on a Wednesday totaling to $100 (that was including tip) On Friday night, my nail polish chipped because it was not properly glued on to my actual nail, thus resulting in my ACTUAL nail eventually breaking. I went in Saturday morning to get it fixed. I was taking care of right away. When they were done with my nail they started writing a tab. I was like absolutely not I am not paying for a nail that should have NOT chipped in 2 days. Jeff the owner then came up to me and assumed that I hit it on something and broke it myself. I never told him that. I washed my hands and it chipped off... I told him I will NOT be paying at all for something that was not my fault. He said "This time I will do it next time you are being charged" Don't worry Jeff, there won't be a next time. The lady then continued to say "you're lucky" I'm lucky?! I just gave this place $100 then 2 days later was threatened to pay more for something that was not my fault. Absolutely disgusting stay away from this money hungry place. read more

All I can say is I will not be returning. The short haired red head hurts so bad and does not know how too properly do nails and is very nasty. read more

Never in my life have I experienced such horrible service. The woman doing me and my sisters pedicure was so rude. It was the quickest and worst pedicure we have ever received. It lasted around 5 minutes each. Every time she wanted us to put our feet in the water she would just slap them. She massaged for a total of 10 seconds a leg. Me and my sister were done before customers that got there before us were done. She never even helped us up and when it was time to dry our nails she just pointed to the dryer. When it was time for her to get her tip she just hovered over us. When we tipped her she rolled her eyes and didn't say a thing. We shouldn't of even tipped her! I wish I got her name but she was the only one not wearing a name tag with overalls on. The owners really need to re-evaluate there staff and make sure they're treated with respect. Jeffery, the owner was the sweetest and very accommodating. He is the only thing good going on for this business. read more

the main man is so nasty... need more people who like people. However they do the best nails not going to lie.

Very disappointed with my visit to this salon today. I came in to get a regular mani/pedi. Waited about 10 minutes before getting told to sit in the pedicure chair, which was fine. I sat in the chair for about 30 minutes, and no one started on my nails. Meanwhile, a woman and her child who came AFTER me (with no appointment) were both seated in the pedi chairs and started on before i was. The daughters nails were even finished before mine were started and i was there before them. Finally, after waiting 40 minutes in the pedi chair, the lady rushes to do my toes. She moves me to a table where she does a SUPER rushed mani. Didnt even file my nails down to be even, nail polish was uneven as well, and some spots on my nails werent even painted. I paid with a credit card and filled out the receipt with my tip as the lady STARED down to see what i was giving her. Very unhappy with the rushed service and my terrible mani/pedi. I couldve done a better job myself. they seem to only cater to those who are regulars and disregard any one who they don't know read more

Creative Nail & Spa - Nail Salons Near Me - Staten Island, New York

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This nail salon is my favorite. Yo Yo does my nails and she's great. Jefferey is the owner and he does whatever he can to make you happy. I highly recommend this salon. read more

Came here because it came highly recommended by a friend and so mad it took me so long to try them out. My nails look amazing and the place was very nice. It was very clean inside and they are all about customer service which I am HUGE on. The customer service alone is enough to keep me coming back. But aside from that they do a good job, they're clean, Prices are reasonable and they even have specials. I've found my bi-weekly nail salon for sure! read more

This place is the worst. The staff attitude is unbelievable. When I moved to Annadale road, i went there. I was asking about Gel pedicure, the staff were surprised. I said I want gel pedicure because I like my nails to match my toes. Then I found they were surprised. I asked if they have regular color matching the gel. They said yes. They were like but gel will cost $$$$. Suddenly they stood together staring and laughing at me after i changed my mind. They I couldn't believe the amount of rudeness and disrespect. I will never go there again read more

I got a fungus on the nails of left foot. I was not surprised as the tools used on me were taken out of a small plastic box, obviously used on all clients. Maggie "washed" them in the water my feet had been soaking in. So, the next client got dirty tools just like I did. Now I must deal with the toe fungus. Avoid this place. read more

This place has changed a lot. I enjoy that for the spa pedicure you actually get 15 mins of massaging (they use a timer)...I feel like I'm getting moneys worth! read more

Very few nail polish choices. Most of the colors there are not nice. Manger is rude. Most workers do an okay job not the best. The woman scrubbed my feet and legs with what you would clean the little tub where you put your feet in while getting a pedicure with. The tools are not sterilized and they have other people's gunk on it. read more

Save your time and money!!!!!! When I came in, the woman who I mad an appointment with wasn't there. A young guy ended up doing my nails who kept texting, didn't listen and messed up a few times. After I complained to the owner they switched me to a woman who didn't speak English. She messed up my nails even more. The owner at the end had the balls to try and charge me for changing my nail shape, when I didn't even ask in the beginning. They had to change them after they screwed up from the start. My regular nails took two hours to do because they kept messing up. read more

Great selection of colors for gel manicure! Fast gel mani too at a good price, very accommodating and actually did the design I asked for! Will be back next time I'm in the area read more

Service was horrible, the nail tech was extremely rude and visibly annoyed that she had to take me as a customer. She rushed through the entire manicure and kept stopping to text and play with her Apple Watch. My nails were just done 1 day ago and they already look horrible read more

Most nail salons I walk into on Staten Island the owners are extremely rude and nasty and barely acknowledge you. The owner of this salon is one of the most sweetest people I've met. He cares and values his customers & does what he can to improve the salon. I'll come back just for the customer service. Did I mention the prices are great ?! read more

Love this salon. Love Maggie and Amy and Jeffrey is a sweetheart. Always a fabulous job. Wish I didn't have to wait so long when I make an appointment but they are worth the wait! read more