2nd time here. Brought my daughter in for her birthday for her first mani/pedi (she was turning 5) as well as one for myself. We were received very coldly, never told me to pick a color, I just did so on my own. Their color selection for non-gel is minimum. Half of the colors I would never wear. So they sat my daughter down (clearly it's her birthday but they don't mention it) and did her nails in 5 mins (or less). All they did was polish and let her sit there under the fan, while sitting me in the pedi chair ...and proceed to do my nails and feet at the same time (ridiculous!) while separated from my daughter. They didn't ask if this was ok...The whole idea was for us to experience this together. The water was cold. I told the lady, she was like "oh you must like it hot that's why"...customer blaming at its finest. Another customer comes in who doesn't have an appt and the pedicurist tells the manicurist "she doesn't have an appt" clearly annoyed, idk what was said to the customer but they basically turned her down...no apologies...so I ask them, are you guys in a rush?? It's seems like you are waiting for appts or something. They said "no rush" but all they did was RUSH. There were 4 workers there and only me and my daughter. The pedicurist kept her eyes glued to the door, kept looking in the parking lot while doing my feet. I felt so unwelcome, I couldn't wait to leave. The two of them were simultaneously harshly scrubbing my feet while the other is rubbing lotion into my hands! How is that relaxing?! They asked me if I "still want" a pedi for my daughter, like clearly I told them earlier what we were there for but they had no desire to do it...I told them forget it. She just basically shrugged. I had my friend come pick my daughter up while they finished my nails and feet bc my poor five year is just sitting there. They didn't even say one word to my daughter who is dressed in a birthday outfit the whole nine. Not one word. Finally another lady walks in with an appointment for a spa pedicure, they treat her like a Princess. My pedicurist finishes up with me while the lady soaks and goes over to that customer...clearly who she was waiting for. For reference, my pedi and mani were started and finished AT THE SAME TIME, which tells you how much effort was put into the pedicure. The kicker was they tell me it's $45, I give them my card, leave a tip and get out of there. I don't get a receipt but today I look in my account and the debit is for $49. Even for a card up-charge should only be for a dollar or two, not $4. I originally came here based off yelp reviews bc I was looking for a new salon...this place had very good reviews, but I'm not sure why. I will never be back, I really hope the ppl working there learn some niceties and customer service skills. read more