We just moved into our new home and due to safety concerns because I'm 8 months pregnant, we were looking for a reliable company that could install a stair runner. Johnny was amazing from the start! Since we were trying to get this installed before our baby gets here, Johnny did everything he could to accommodate us and everything was installed in a day! We love the work and the price! If you are looking for a company to install carpets or floors! Stop here (: read more

Creative Floors - Stair runner - Flooring Near Me - Aurora, Illinois

Creative Floors recently completed the installation of hardwood floors in our home. From our first encounter and throughout the job we had a great experience. Johnny was very helpful in the choice of the perfect flooring. He is a true professional. He always got back to us in a timely way. He really knows flooring and I felt very confident working with him and following his recommendations. His prices were more than fair for the quality of work that was done. The installers did an excellent job. They were neat and courteous with great attention to detail. They even completed the job ahead of schedule! It was a pleasure to have them in our home. I highly recommend Creative Floors and look forward to working with them in the future. read more

My husband and I recently purchased a home that was in desperate need of an updated staircase. The problem is we didn't know where to start looking for a reputable contractor. Thankfully I found Creative Floors on Facebook. Robert promptly responded to my message and came over for a quote. We ended up getting three estimates - Creative Flooring was in the middle in terms of cost but could start right away so we went with them and I'm happy we did! Their workers were prompt, polite, and did a fantastic job. My husband and I are very pleased! read more

John has worked in my home twice over the last 10 years. The first time he refinished our hardwood floors and installed new flooring in our upstairs hallway and our office. His work was fantastic! The floors looked like new and the new floors perfectly matched the old floors. We trusted him to be in our home while we were away for the three days of repair. About four years ago I called them back for a second time after we had water damage to our floor. Once again he made them look like new. John is very friendly, honest, knows what he is doing and is fair with his pricing. Our floors look great, but when it's time to sell our home we will have him come back to give them a fresh new look! read more

Johnny and his team were fantastic! They helped us refinish existing hardwood floors and extended new hardwood floors throughout our living room. Their work is flawless and you can't tell where the old and new wood start. They worked diligently to get the job done in a reasonable time and communication throughout the project was excellent. Johnny communicated with us every step of the way. Any issues that popped up, Johnny informed us right away and had a plan in place. We would highly recommend Creative Floors to anyone looking to get their floors done! read more

We worked with Robert at Creative back in March to replace 20 year old carpet on our second floor and stairs. Robert was easy to work with, zero pushy sales tactics. Just took the measurements, showed us samples and emailed a quote. It was that simple. Every other company did the "if you sign now I can give you xyz discount" which I can't stand. 6 months later we are really happy with the carpet, it looks and feels great. I plan to work with them again when we redo our bathroom floors and restain our lower level. I have recommended them to several of my friends and coworkers. read more

horrendous customer service; horrendous installation; horrendous communication; waaay overpriced, and he wont return your call with issues when the job is "done" unless you leave a bad review. Go elsewhere. I paid 5545.00 for install only on 2 rooms read more

I should have been more aware of the fact that hiring a company who claim "The Most Affordable, Low Cost Hardwood Flooring in Chicago", just means you get what you pay for. I'll spare you the details, but everything they did was wrong and had to be redone by a more professional team. It's not a good feeling to pay someone for home improvement services and have it end up much worse than before the job started. Save yourself the money and avoid the stress and gaslighting that come with hiring this business. read more

We've had no less than a dozen different contractors at our house this year, and this was the only company we had problems with that we couldn't resolve. We had two small projects, the first was a pretty basic tiling job - subway tile for the kitchen backsplash. It looks so terrible! Johnny even agreed it looked awful, but tried to blame it on the tiles being warped. It's shameful he thought I would buy that. When I showed him that the tiles were flat, he tried to blame it on our walls. No accountability, poor ethics, and just embarrassing overall. They also messed up our bathroom by incorrectly mixing the epoxy grout (see photos for proof of the grout since he tries to argue it in his response below). Instead of mixing all of the two part epoxy together as the directions stated, they eyeballed the proportions. They didn't add enough hardener, so the grout will never cure. He refused to fix the issue correctly, even after acknowledging the mistake, so we had to hire someone else to tear it out and redo it. Even if the grout was properly mixed, there was an incredible amount of spots where the grout is missing, there was thin slip showing throughout, and the pattern was inconsistent. Finally, there was a total mess left, grout stains on the counter, white residue all over patio that won't wash off, and bags of trash left. I really can't believe how careless and unprofessional they were. While Jonny did agree to refund us what we paid him for the cost of labor for the bathroom tile, we are out the money we spent for them to install the kitchen tile, regardless of how bad it looks, and he would not reimburse us for the tile and grout and that we paid for that his team incorrectly installed. It was really such a stressful experience, and a big waste of time and money. Take a look at the photos - the work speaks for itself. read more

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I replaced carpeting in my family room with new hardwood flooring. I have existing hardwood flooring in an adjacent room and wanted everything to seamlessly match so refinished existing flooring. These guys did a professional, timely job without issue. Quick response to my initial inquiry with a scheduled estimate within 24 hours. All of my questions were answered, pricing was fair and reasonable, installation team did a great job and cleaned up leaving my home in order. The team of workers installed new floor while preparing the adjacent room for the new stain. The work was completed faster than expected. The end result is excellent! For future flooring needs I won't hesitate to call Creative Floors and recommend you give them a call. read more

Johnny did the carpet and hardwood floors in our new house and we couldn't have been happier. Very responsive, on time and great work. We also redid the stairs and they look great as well. Highly recommend them read more

I needed flooring for an entire condo fast! I reached out to Johnny and my vinyl flooring was installed in a matter of days! The entire process was effortless from start to finish. The professionalism and quality of work was impeccable, five stars are just not enough! Thank You Johnny and your incredible team, we are overjoyed with our new flooring read more

I called several installers for estimates on installing hardwood that we had already purchased, as well as redoing our stairs and baseboards. Creative Floors responded quickly to emails, came in at a good price, and were able to start the next week. The crew was very professional and did a great job, finishing a day ahead of schedule. read more

I have only positive things to say about Johnny and his team. Johnny is extremely communicative and truly cares about making sure the job is done correctly. You can tell in just one conversation with him that he is passionate about what he does. If you're looking for any flooring needs, I would definitely recommend moving forward with Creative Floors. read more

Today we had Creative Floors come today to install carpet. They removed the old carpet and padding, cleaned up as they worked and installed the new carpet. We can't say enough about Johnny and his crew. They were on time and did an amazing job. They even went above and beyond to take the squeaks out of our stairs. We are looking to hire Creative floors next year to do another project sanding and refinishing our first floor hardwood floors based off such a positive experience with them. If your looking for flooring, look no further; Creative Floors is your answer. read more

if you are looking to have your floors refinished, this is the only place to call!! First we called multiple different companies to get quotes, some places never even bothered to call back. Johnny called us back right away . Not only did he come out quickly to give us a quote but price was extremely reasonable!! The job started at the agreed upon start date, crew was on time, and they work they did was fantastic!!! We are extremely Happy with the results!! read more

I'm a first time home buyer and I hired Creative Floors to refinish and stain my entire 3000 square foot home. To say I'm impressed is an understatement. Johnny was my contact through the entire process, and he was available day and night to answer any questions that I had. Fair price and exquisite work. I can't recommend Johnny and Creative Floors enough. read more

5 stars every day for Creative Floors! We ordered hardwood floors and carpet and there was a manufacturing delay on them. Robert kept me up-to-date and gave me updates frequently. Once the product came in, his crew finished hte job in 3 days, working from 7 am through 7 pm. They did a fanstatic job and I highly recommend them! read more

We had a great experience with Creative Floors! I found them extremely responsive, returning calls within the hour. We had a big job that involved replacing old "V-groove" farm style wood floors in the kitchen, mud room and bathroom and then stripping the office, dining room and living room. I told Johnny I wanted all the floors to look seamless and the same at the end. I wasn't sure it would be possible because they were so different to start but they did a beautiful job and the floors throughout the first floor all look continuous. The crew was timely, arriving at exactly 8:00. They were polite and respectful of our home. We couldn't be happier with the quality of work and professionalism of everyone in the process. I highly recommend Creative Floors. read more

Found Creative Floors through search and was a bit nervous to not go with a recommendation from friend or family - but wow am I happy with their work! We had hardwood floors installed on the entire upstairs and stairwell. They were prompt with quotes, responsive to questions, and reliable with the schedule. They finished ahead of schedule! The work was high quality. Only certain teams did certain parts of the job- some tore out some laid the new floor and others did the stairs. Really shows in the final product . Would definitely recommend this team to do a large hardwood floor project! read more

I highly recommend creative Floors. They are very professional. They are also very reasonable on there costs and our carpet looks amazing!

If you are looking for flooring service, I highly recommend this company. Johnny and his guys did a fantastic job installing luxury vinyl flooring. They have great attention to details, efficient and their work shows their experience and skills! read more

Creative floors refinished our floors. They were not done properly so they immediately came to refinish them. When it was done I noticed it was a totally different color than the sample they had showed. They insisted they used the correct color even though multiple pictures indicated otherwise. Since having to have the floors sanded down twice, because of their initial mistake, our floors are much more creaky and we have several broken floor boards that were not there before they did the job. The finished product did look nice but it's not what we asked for and it left the floors very compromised because they had to be double sanded. Customer service was also very terrible. However, we did also have carpet done with this company, very good quality, good price and great installers. All flooring was purchased at the same time or else we probably would have cancelled the carpet due to how upset we were were the wood, but I'm glad at least one part turned out as expected. read more

The Creative Floors team did a great job refinishing (including applying new stain) the entire house and the stairs. Robert, the G.M., was super helpful and responsive throughout the entire process. The job finished on-time with a good quality. The cost was reasonable too. Highly recommended. read more

Johnny SAS of Creative Floors does superior work. His product is the best quality and he assists you in selection. He has an eye for what your house needs to look it's best. He even took care of my furnace room which was very unsightly. Also, I had an area where floor plywood was compromised and he fixed the problem. The work was finished on time. His work crew was extremely capable, trustworthy and pleasant to work with. He was always available to address any concerns or questions I had. He put new flooring through out my entire house and they are everything I could have wanted and more. read more

We had our hardwood floors refinished, new carpet installed throughout the house, and a runner installed on the staircase. Johnny was incredibly responsive and even worked around our painter's schedule to coordinate the work. Pricing was fair and the project was done on time. Would happily use again for any future flooring needs! read more

We recently moved in to our new (older) home and discovered oak floors under all of our carpeted rooms. Johnny and his crew did a beautiful job refinishing the floors and giving our staircase an amazing upgrade. Johnny was very thorough during our first meeting and was quick to answer questions during the entire process. His crew was very professional and worked hard and fast to get the job done. We look forward to using Creative Floors for future projects. read more

Johnny and his team did an amazing job on our newly finished bonus room and basement. We got carpeting in the bonus room and vinyl flooring in the basement. Both look absolutely great. Johnny is very friendly and was more than happy to help us find flooring options within our budget. I'll definitely be using Creative Floors for all my flooring needs in the future. read more

Had wood flooring and carpet installed in townhome. Johnny and his team did a great job. They were always on time and professional. Old carpet was removed and Hardwood was installed in 2 days and carpet upstairs in 1 day. Also appreciate them helping move the bigger pieces of furniture and putting them back. Would definitely recommend! read more

Johnny and the team were awesome. Very responsive, installed quickly, and did a really nice job. Definitely recommend.

OCT 2021. This is actually the second time that I have used Creative floors. So that speaks volumes. I purchased flooring from them for a portion of my house last year, and then again this fall I had them refinish my red oak floors in a natural finish. They were even able to fix some squeaky boards. The work was fantastic, I just love my new floors, and recommend Creative floors to help you as well. I will definitely be hiring them again for some basement flooring this coming spring. It's nice to have a flooring company that you can count on and go back to for repeat work. The cost was fair, and the workers took great care with all the prep work which is important when one has the entire house flooring refinished. Many thanks to Johnny as well -- who helped me make decisions on the entire process. read more

We rehabbed a house in Berwyn. We purchased all of the tile from them and had them install the hardwood floors. They are knowledgeable, responsive, skilled, and easy to work with. We hired them again to tile the bathroom in our home. Obviously we recommend them! read more

Amazing company. High quality work. VERY satisfied

Extremely disappointed...Johnny only came to the house to give me the estimate. Never returned to see how the job was progressing or would he agree to see the job on completion. When I expressed to him I was dissatisfied with the color stain, and I wanted him to come to the house and look at it. He said he was too busy. He became very rude and inflammatory. I had his final payment for him to come get upon his return to see the stain issue. He refused to come to my house to get the final payment and in turn the next day said he was filing a lien on my property, and this is only after a few weeks upon completion. I have never in my life dealt with someone so unprofessional. His workers may be nice but it is very difficult to discuss the work progress because they either don't speak any english or very little. read more

You want subpar work? This company quoted me hundreds less than what I ended up paying and the quality was terrible. The floors were wavy and uneven. To top it all off, the owner yelled at ME when there was miscommunication between his workers and himself. I would not recommend this company at all! read more

Our floors were done this weekend and Creative Floors made them look like brand new. Johnny and his team were great with communication and follow up. They moved our furniture for us and were well priced. Our floors were done in a short period of time. Definitely would use them again. Thanks so much! read more

From the first phone call to the finished floor, working with Johnny and creative floors was one of the best experiences we've had with any work we've had done. They were on time,workmanship was very good, and they were very respectful. We have used other contractors with a much different outcome. We have more work to be done and without hesitation will use them again. read more

We had an amazing experience with Creative Flooring! They were very quick to respond, provided a reasonable estimate and gave great guidance on the best flooring option for our space. They finished our job in one day and left it looking beautiful and clean. I would definitively recommend. read more

Creative Floors is reliable and does top-notch work. They pay attention to detail and gave us beautiful stained floors and stairs.

Good communication. Completed job quickly and professionally. Johnny was a pleasure to work with and floor looks great. Highly recommend!