This has been my go to UPS, especially for Amazon returns. They have a self check out for things…read morelike Amazon returns so you can avoid the lines and complete returns quite quickly. In addition the staff is super nice and even if there is a line for other things, mailing packages, etc. it moves rather quickly!

I come to this location pretty often for Amazon returns. The people working are always very…read morefriendly and efficient - even when there is a long line I never have to wait more than a few minutes. Beware the parking lot is pretty small so it can get a bit chaotic especially on weekends when everyone is running errands.

This is by far the best location! If you need anything printed please go to E-ARC and speak to…read moreKelvin (Isaac is amazing too). ****HIGHLY SUGGEST FOR ANYONE NEEDING PRINTS FOR REAL ESTATE or CONSTRUCTION INDUSTRY for MODEL HOMES or anything else**** My husband and I originally called and then popped in randomly because we wanted to check out the paper types. The staff was immediately so friendly and even though they had a tour scheduled they dropped everything and took us around the shop before their tour arrived when they could've asked us to come back another time. They were very knowledgeable and made sure we got the paper we wanted for the look/purpose we were ordering. They don't overcharge you when they very well could and on top of that had my print done overnight on a FRIDAY. Mine was a smaller job, but for that reason they could've pushed it off for the higher paying prints and they didn't. Great place, quality, and management (and I am a tough critic). 100% would go back. I think I'll actually find more things to print knowing I have a good place to go to.

I am so grateful I found Arc Document Solutions! I shopped around all over Charlotte and Arc was by…read morefar the most reasonably priced. At the same time, quality was not compromised in the slightest. They have so many printing options available and Kelvin even helped reformat my document so properly fit the printer, free of charge. Above and beyond service and pricing. This is the only place I will ever print again in Charlotte!

The staff here are incredibly efficient and clearly understand the Uptown parking situation. Most…read morepeople are double-parked when they run in, and the team is very mindful of that--they move quickly and get you in and out with no dilly-dallying. The service is fast, organized, and professional. Just a heads-up: parking is basically nonexistent, so be ready to drop off your package and go. This isn't the place to linger. But if you need quick, efficient service, this location does a great job of keeping things moving.

Stopped in to send something work related. I don't usually do the mailings for our office, but with…read morethe Covid environment things are a little different than normal. I wasn't sure if I needed to create a mailing label or if they could do it for me, so I went in prepared to ask for assistance. There were three employees in the store who were all preoccupied doing other things, and no one greeted me when I walked in interestingly. Someone finally walked over and asked how she could help me after they finished discussing whatever they were talking about, and I guess she didn't see the envelope in my hand, so I told her I needed to mail a package. She had such a bad attitude unnecessarily, that was really offputting. She caught me off guard when she asked for my ID because when I normally stop in I'm just dropping things off and obviously no ID is required for that. She seemed annoyed that I asked why it was needed, which is funny since you work there and it's kind of your job to answer questions. She was not very friendly, was borderline rolling her eyes and everything else you can think of. It was very uncalled for. I tried not to reciprocate but that was not easy. I think FedEx needs to do a better job of training their employees in customer service, because whatever issue she had (or maybe she had nothing to be annoyed about at all) it had nothing to do with me - I simply needed help with a mailing. I've been in the store multiple times and have usually not had an issue, but I really do not appreciate her behavior towards me and it motivated me to write a review the minute I left the store.

Nick helped me a lot with receiving and organizing my shipment to a show. His advice saved me money…read moreand a lot of nerves. 5 Stars.

The staff are always friendly and incredibly helpful. Always get the job done in a timely manner…read moreand with reliability.