Is this a joke? I'll spare the long version of this but it's…read moreridiculous at this point.. TLDR: Brought a brand new tailored shirt in in April to press before wearing. Have Picked up or attempted to pick up 6 times since they broke the cuff button off during that first visit. Everytime the same red tag marks the spot where they need to replace and everything it is still there. The clerks apologize and make notes I the computer and we repeat every 4-5 days. At this point I just want my shirt back and Ill never visit this establishment again..

Do not use this dry cleaner. They lost an item of my clothing and have completely failed to resolve…read morethe issue. I have been trying to contact management for three months and have repeatedly left messages, but my calls have not been returned. Losing a customer's property is frustrating enough, but the lack of communication and customer service afterward is unacceptable. I expected management to address the situation, but they have made no effort to follow up. I would not recommend this business based on my experience.

Ripped my "Favorite" Scrub/Uniform/Doctor Shirt and Needed a place to go to "Repair/Mend" the…read moredamage; - Looked around and actually read the Yelp Reviews and found Tina's. Like everything that is quality in Charlotte, Good Food, Et. Al. - You have to wait for things. It was worth the wait at Tina's. They are located in the "Posh" Dilworth Section of Town and they serve a "Well Healed" Clientele; Parking in the Shopping Center can get a bit tight - so just be careful and be calm. Prices are fair - you get what you pay for and all good things come to those who wait; - Tina's stands by their work. I will be returning in the not so distant future to have have some pants hemmed.

Excellent service! Wedding dress turned out beautifully! They were responsive and understanding of…read moreexactly what we wanted.

Very prompt response Met with seamstress who was super nice…read morehowever I've decided to go in another direction.

Joyce was amazing and so sweet. She was able to alter a beautiful vintage dress to make it fit my…read morearms with a very delicate material. I honestly didn't know if it was possible but she made it happen. She also did great work on taking in another dress and two hems for length. I would definitely use her again! Prices can't be beat and you can truly tell she puts her heart into the work. Thank you Joyce!

Mikki she her mom are the best? Very satisfied with the job they have done. I will be going back…read moreto then for more alterations in the future.

This mother daughter duo does fantastic work. I got a last minute invitation to an all white event…read moreand needed last minute alterations done for a ill fitting suit I purchased online. After only two days i received my suit back with alterations completed to perfection. The service was fast, friendly, and professional. I would certainly recommend them to any one in need of a tailor.

My daughter is 4'9" and it's IMPOSSIBLE to find pants that fit her well. I brought in one pair she…read morealready had that fit well and then 3 more I needed hemmed. The length was perfect, the price was reasonable, and I was able to pick them up within just a few days.

She is an amazing seamstress . I had a bridal dress taken up. She went above and beyond to get it…read moredone very fast and nice work

ruby is amazing! she and her staff are always friendly! her work is beautiful and prompt!!! I will…read morekeep bringing my clothes here!

The staff responded promptly to my inquiry for last-minute dress alterations and confirmed they…read morecould complete everything within my tight timeframe. I brought my dress in the same day, and they had me fitted and out the door in under 30 minutes, with a pick-up scheduled right on time. I'm very pleased with my experience and will definitely use them again.

They called me this morning to confirm I still needed assistance with an alteration and sent a…read morefollow up message! Open communication has been GREAT and even provided a ballpark price quote! Very happy with them, and havent even brought my dress in yet! They called me this morning to confirm I still needed assistance with an alteration and sent a follow up message! Open communication has been GREAT and even provided a ballpark price quote! Very happy with them, and havent even brought my dress in yet! **CONTINUED** I am beyond impressed with this business. Long story short, my apartment complex lost my dress I ordered for my brothers wedding and I was scrambling to find a dress days before flying out to CA for my brothers wedding. I brought the dress in Friday afternoon, like 1:30/2PMish and had to bring the dress in significantly (ended up finding a dress last minute on FBMP a few sizes too big) and it was ready Tuesday evening after work! Its like it was originally made that size from the company! Beautiful work, flawless execution of this alteration. They had transparent communication around what they were gonna be doing and to say I am impressed is an UNDERSTATEMENT. I am shouting praise from the rooftops for this business and please dont keep hunting for dry cleaning/alterations.. THIS is your place!

Good place, good pricing. Used them a few times now, mostly for dry cleaning but I just dropped off…read moresome shoes too. No complaints at all.

I purchased a top that was too big and I needed it taken in and wanted to add sleeves to the tube…read moretop. Neville was very professional and was able to create a great fit on the first try. He was reasonably priced and had my top ready BEFORE the deadline!! The location is easy to find in the Plaza next to Insomnia cookies . Highly recommend for any of your alteration needs!!.

I reached out in Yelp to find out a timeline when my daughter's prom dress could be altered. I…read moreheard back immediately and was able to go into the store that morning for a consultation. Very professional(not just with me, while waiting I observed Mr Ne-Villes and all staff). I dropped off Saturday and was promised it would be ready Thursday. It was and it was perfect. I would return here for sure. Gotta love great customer service. Thank you!