Very fast and affordable! Had my wedding glasses engraved here. They're also very sweet!read more

I called around the entirety of Charlotte to find an engraving shop that would engrave an iPad for…read morea friend's birthday. Accurate Engraving was the only shop that would do this, but I was convinced to go with them for the excellent degree of customer service that was provided. Patsy was amazing, and walked me - a first-time engraving customer - through the process of selecting my graphic, using the right format, and emailing it to the shop easily and patiently. The engraving job itself was so excellent I felt compelled to add a tip to the $35 engraving fee. I will definitely be recommending Accurate Engraving to friends, colleagues, and using them again myself for future birthday gifts.

ZERO stars! I reached out to this company to place a rush order for some plaques. I sent an email…read moreand spoke to someone named Flo who helped me decide exactly what we needed (size, finish, etc.). I told her out timeline and asked multiple times whether it could be met and she assured me that it could. I sent the graphics, font info, etc and she sent an invoice for payment in full. I asked if we would be able to see a mock up first to make sure that everything was ok. She said that they would need payment in full before we would get the mockup. I expressed that that made me uncomfortable to pay the full mount up front without seeing a mock up to make sure that everything was good. She then said that they would take a 50% deposit. We agreed and she sent the invoice and said that we needed to call back after 11 the next day to pay. I called her the next day after 11 to give her the credit card for the deposit and was informed that they cancelled our order. At first she said that we were not working within their process (although I followed her lead and did everything she asked me to do and there was never any indication that anything was wrong) and then she said that they got in another order that will be needed at the same time as ours. My guess is that the other order was bigger and/or paid more than ours so she cancelled our order instead. This leaves us scrambling to find another vendor. VERY POOR customer service!

I have not purchased anything from this business yet, however the owner is fabulous. He's extremely…read morehelpful and the work he does is obviously high quality, time well-spent.

Our non-profit organization has been using this company ever since the pandemic hit. The owner,…read moreDan Splawn, is very nice and accommodating to work with. He and his wife and son make the trophies and medals that we use for the awards/ceremonies at the end of our tournaments every year. We get compliments for the beautiful trophies. He deserves those compliments.

From the owner: Awards & Engraving…read more After serving the recognition award industry for 10 years, Lake Norman Awards and Engraving owner, Dan Splawn, wanted to work with a segment of the community Municipalities and School Districts.

I have been a long-time customer of Recognition Plus, and they have consistently delivered…read morehigh-quality and beautiful products. Recently, I asked them to custom design plaques for dental offices. Each plaque featured a badge printed on a blank to be adhered to the plaque. I reached out to Dot, who, as always, was incredibly helpful. The team was kind and patient throughout the process, and we went back and forth on designs until we achieved the perfect result. Thank you, Recognition Plus, for another outstanding and beautiful job

I don't know how I could say anything, but, they are great! The folks at Trophies Forever are easy…read moreto work with, and their work is amazing. I would highly recommend them to anyone looking for a plaque or a trophy.

I highly recommend Awards Zone. They really listen to want you want and always deliver!read more

Disturbing. The product was incorrect and the lady behind the counter became hysterical and…read morethreatening. My wife and I were celebrating our 25th wedding anniversary. I booked a surprise trip to very nice local resort for the weekend that included champagne on arrival. I decided to surprise her with a small memento of our trip. Seeing that Awards Zone had such good reviews, I decided to visit and see if they could provide me with two engraved wine glasses. I visited a week before the trip. The man behind the counter and very nice and helpful. (I believe his name was Phil for what it's worth.) It was mid-morning and I was the only customer there. It wasn't the quickest order I've ever placed at a business, but I wasn't in any extreme hurry so it didn't bother me. Half an hour later I left with an order placed, and his instructions to return one week later on Thursday (the day before our trip) to pick up the items. It was a good experience. He was very friendly and we chatted in a nice way. I felt confident when I left that I had picked the right place. The following Thursday, one week later, I returned at about 3:45 in the afternoon to pick up the order. There was a lady behind the counter I had not seen during my previous visit. I indicated that I had come to pick up the order, and she went in the back. At this point, I assumed that after a week, the glasses would be ready. They would be complete and it would take less than a minute to simply take the item from whatever shelf or box where they had been placed and bring them to me. Instead, several minutes go by. I start to get anxious, since my schedule was very hectic and I needed to make an important business meeting. The delay seemed like a bad sign and I started to worry more. She came back and several minutes later and said the glasses would be right out. I asked her if there was a problem, and she replied that she was "checking the color." Then the gentleman that helped me earlier comes out from the back. He shows me the glasses, which have a silver overlay on the bottom and on the stem. Sure enough, there was a distinct difference between the shading of the overlay. Enough that the two glasses don't match. I had no time to spare and needed to leave to make the meeting. I was unable to come back later that night or the next day, so I felt as though I had a choice between unmatched glasses or nothing. So I decided I would just take these glasses and live with it. I asked Phil if they boxed up the glasses or wrapped them up or something and he said yes, they boxed them. So I then informed both of them that I was in quite a hurry and asked them to please go and do that right away. Phil replied, "Sure I can go do that." But then neither he nor the lady moved. They stood there, not moving a muscle. So I replied, "Ok, go!" which turned out to be a bad idea. The lady behind the counter started yelling at me that I didn't need to be hateful. She began yelling that if I didn't want the glasses they could give me a credit and they wouldn't have to do business with me. She started getting quite irate, and to be perfectly honest with you, my response was to get irate too. In the interest of space, I'll have to keep it short. She yelled and wouldn't listen to me, so I had to raise my voice to try to be heard too. I decided to take a refund and leave. When I reached out to take my card and leave, her hand shot out - I don't know if she was trying to slap me or grab my card but it was unusual. To her credit, five minutes later she called my cell phone and apologized. I know that takes courage. She offered me the mismatched glasses at no charge, which I returned to pick up. But the damage was done and it was too late. I now have a poor product for what should be a special occasion, and an awful experience. Don't take the risk. Go somewhere else. If a business can't get a small order correct after a week, and yell at the customer when the customer is dissatisfied, no amount of apologizing will make the experience any better.

THE BEST! This is a family business and their devotion to…read morecustomer service and superb craftmanship is unparalleled. The prices are great and you get to do business with a group of fine folks that truly value your patronage.

Great turnaround time- Super Friendly folk and great prices. These guys are the BEST! I had a…read morespecial project and they came up with a solution. DON'T GO ELSEWHERE!!!

Fast, affordable, accurate, and friendly. Mike did precisely what I asked, on time and under…read morebudget. He was great to deal with and performed every task flawlessly. Recommended!

Mike is a genius who under promises and overdelivers. I was a walk in client and Mike took his time…read moreto show me the process and complete my order two days before Christmas. Top notch service. Thank you Mike.