Everything start to finish was a complete pleasure. Mrs. Brenda listened, understood, and then…read moreexecuted. I wanted a pretty standard item laser engraved but the engraving was very specific. We worked together an Mrs. Brenda executed with perfection and received complete satisfaction. Everything during the process was a breeze. Thank you again Mrs. Brenda for everything. It's perfect!

Owner was very helpful with my project. Her communication was great and my item was completed in a…read moretimely manner. Highly recommend!

I love the quality and pricing so much! I ordered coasters for our business and they came out…read moreamazing!

Part 1 Review as I have not gotten my stuff back yet. But, the service is fantastic. I dealt with…read moreCarole and she is awesome. I brought in my own stuff to be embroidered. However, they have quite a bit to offer themselves. Stay tuned for Part 2!

If you're a person of color, don't even bother with this business. I've been twice and both times…read morebefore I could even finish my sentence, I was being told "we can't do that." On simple jobs any embroidery shop should be able to do. It was made clear by the tone, energy and interaction, they just didn't want my business. It's a shame we still have to deal with this in 2026.

My family and extended family have been buying special occasion gifts from the Crystal Shoppe for…read moreover 50 years and have always been pleased with our purchases. I recently bought an item to commemorate 50 years of friendship with my best friend. Am planning to buy an anniversary gift soon, what I like about the Crystal Shoppe is they have gifts of all price ranges. You can get a lovely gift without breaking the bank.

glasses not as pictured. Different design. emailed them to let them know and have gotten no…read moreresponse.

Brought in a Christmas stocking for embroidery. Nice folks, showed me options for color and font…read more Reasonably priced and finished up in time for Christmas as promised. Would definitely use them again.

I have used these folks for my personal embroidery and that of the companies for many years. I've…read morehad a few other companies try to match our four color logo, but none could match up to the quality of Monogram Magic. Our gear looks more professional and our logo really pops. They are not the quickest, but they always set our time expectation correctly upfront. They are very good with communication and quality, while their prices have remained very competitive with others.

They were quick and the price was very good. The quality of there work was also good.read more

I stopped by this kiosk yesterday, and unfortunately, the experience was not a good one. The woman…read moreworking there looked me up and down, gave me a very nasty look, and then asked what she could help me with in a tone that felt unnecessarily rude and unwelcoming. I value where I choose to spend my money, and this simply wasn't it. Customer service and how you make people feel matter, and I'll gladly take my business somewhere I feel welcomed and respected.

I contacted Erus Pro. through Yelp, looking for a place that would engrave a small urn. I was told…read moreto come by. I sent a picture of the size of the urn next to a ruler and tube of lipstick to show size ahead of my visit to store. The store hours are listed above so I drove 19 miles on Sat morn. When I got there the store was closed. I called and left a message I had been there. I received a call from Mike? saying he got a call. I gave him the message I left and was headed back home. He said I could drop the urn off at a house not too far from me. I put the urn in a small pouch along with a prayer card that gave the info needed for the engraving on the porch of that house on Sat. I called on Monday to see how it was going and got a messsage:" thats a small urn, I don't think it can be engraved by me. I'm sorry, I thought it would be bigger." I answered "I enclosed a picture showing size"? He answered.. after looking at it, its too small. So I asked when I could pic up the urn, he said go now, someone will be there to leave it outside. I drove back over to that house again, picked up the urn off the porch but it didn't have the prayer card enclosed. I knocked the on the door knowing someone was there but they wouldn't answer. I drove home and text him the issue. He said... they forgot, they'll put it outside. I've already wasted two trips, not doing a third.

Fast, affordable, accurate, and friendly. Mike did precisely what I asked, on time and under…read morebudget. He was great to deal with and performed every task flawlessly. Recommended!

She was amazingly helpful and patient. HUGE selection of shirts, caps bags etc. well worth the…read moretrip. Awesome place and I recommend to everyone

The entire staff is amazing at Shirt Lizard I must say!!! I've never been so pleased with customer…read moreservice!! Brandy helped me so much!! I kept changing my mind so much, and not once did she get an attitude with me! She said this is our job! The shirts go through a process to make sure you like the design, and if anything doesn't look to your liking you go through Jason Brewer and he makes sure you love, and then they move forward!! If you are looking for an amazing shirt printer, with amazing customer service. I put everything on this place! We are actually doing a bulk order through them!