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    Creative Concrete Products

    1.0 (2 reviews)

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    6 years ago

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    Mount Vernon Building Center

    Mount Vernon Building Center

    (4 reviews)

    Another windstorm and another portion of my fence just blew over. I can either take over an hour to…read moreget my lumber at the big box stores, or I can go to Mount Vernon Building Center and have them get everything ready to go for me, all I have to do is tell them what I need and they get it. Super hady location away from the congested part of Mount Vernon, and I never have to wait for someone to help me, and if there is a part that my contractor tells to get and I have no idea what it even is, they always put two and two together for me and send me home with the right thing. Another business that makes Mount Vernon a wonderful place to live, even when it gets windy!

    I needed to construct five large windscreen/privacy panels in my garden, the primary component…read more being RUSTY corrugated metal. After multiple conversations with the salesperson at MVBC regarding the project, and considering the products available, the order was placed for my untreated metal panels, which I was assured would rust quickly. The materials were delivered in a timely manner, but construction was delayed due to months of bad weather. When we were finally able to complete construction we discovered that the panels were galvanized - exactly what i did NOT want, which is why I went to MVBC for this special order instead of just buying far lest costly galvanized roofing panels at any big box store. When I contacted MVBC to discuss the matter, she confirmed that she ordered galvanized panels because that was the only option. None of which was mentioned to me in our several earlier conversations, and her only other comment was "Well, I'm no expert on metal." {!!). Well then I recommend you put someone on the order desk who DOES know what they're talking about, because I now have five huge problems on my hand that I did not create and no way to solve.

    Lowe's Home Improvement

    Lowe's Home Improvement

    (64 reviews)

    $

    We purchased a new washer drier combination on August 26th. It was to be delivered and installed…read moreabout 3 days later. The unit was delivered and the old one removed as scheduled. The 2 kids that delivered it were not up to the task. If we had not gave them some guidance they would never have got it out. They claimed their truck did not have the proper equipment to do the installation. They claimed they would tell their supervisor to get another crew to install the new unit. They contacted us with a new date and time. No one showed up. Called Lowe's and they arranged a new day and time. No one showed up. Called Lowe's and got to a manager who talked to their 3rd party company scheduler. The scheduler said he would get it scheduled the next day and would notify us of the appointment time. No one showed up and did not get a call. After noon I went to the store to purchase furniture sliders as we decided that we would need to install it ourselves (I am 83 and my wife is 81). While I was there I talked to the people in the appliance department where it was purchased. They contacted the delivery company and verified we were on the schedule. They claimed that someone had come to the house at 8:00 am. Our security camera picked up FedEx, Amazon and United Parcel Service but no Lowe's truck. They said they would have a crew here between 4 & 7, no show. About 7:30 we decided to try to install it ourselves. This unit is 74" high and weighs 350lbs. We actually were successful in getting it moved from our deck to the installation site. We decided at that time that was enough for that day. This morning after breakfast I started the installation process. The unit is in a single closet size area with just enough room to slide it in part way to hook up everything on the back. Then I was able to push it in and test it. (Today is September 11th.) SUCCESS. Now I need to try to get a refund for the installation fee I paid. Not too happy to say the least, think I will go back to Home Depot. Ray Bunn Sent from my iPad

    I would give them 0 stars if I could. I ordered something…read morethat had a delivery date 15 days later. So, already over 2 weeks after placing the order. The day of scheduled delivery I get an email bumping the order ANOTHER 3 WEEKS. Yep, over 5 weeks after ordering. After finally getting through to a manager (the AI on the phone is HORRIBLE and almost impossible to get past, and even hung up on me while I was on hold), they will not fix the problem. Order cancelled. I will NEVER shop at Lowe's again. EVER.

    Creative Concrete Products - buildingsupplies - Updated May 2026

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