We hired Step Above in August '17 to reside a duplex we'd just purchased in Everett. Their bid was the best and so they began removing 2 even 3 layers of siding in some places since the building had been around since 1901. Once the siding was removed they made it flush and prepared the building to be sided with new hardie plank. We hit a few snags a long the way, first we told them not put the hardie plank in the driveway a long the ally way for fear it would get stolen. Mike, Larry, my husband and I all came up with a plan to have the hardie plank put in the yard where it could be seen by the tenants, but hidden from prowlers by the fencing. Well when it arrived they put it at the end of the driveway right next to the ally way, where $1,500 worth of siding was stolen. Mike doesn't listen very well, so you always have to be checking to make sure he follows through on what was previously discussed. Luckily Mike took care of the loss since we had specifically asked it be stored elsewhere due to potential theft. Additionally, Mike didn't order all the windows that were supposed to be ordered which delayed the project. When all the windows were ordered, he ended up ordering windows we didn't need and replaced 2 perfectly new windows...ugh! Again, he doesn't listen! Despite the set backs they did a great job and the cost for the work was 10's of thousands below the next bid and I'd hire them to reside another project. read more

Step Above Construction - Before - Roofing Near Me - Camano Island, Washington

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These guys gave me a bid that was half of the highest bid and considerably cheaper than the next best. I was a bit skeptical. I have been really pleased with the results. I had them add several things after the bid and the work had started, including sheeting, fascia boards and gutter removal. They accommodated me at a reasonable price. These guys are super busy. But if you can get them you will be pleased with the work. I would hire them again for sure. read more

Excellent job. Their bid came in more than a thousand dollars lower than our previous bids. and 4000 lower than another. Replaced our roof and were very accommodating working with me and my schedule. The job was outstanding and they cleaned up the area well. Would highly recommend them for any roofing or construction needs. read more

Very nice company to deal with. I had multiple bids for a new roof on both our house and our rental house, Step Above came in with the low bid. Although this is a busy time of year for roofing companies Step Above showed up on time and got these two houses roofed. They got the jobs done, and cleaned up in a timely manner. read more

Horrendous!! It was so bad. I am still in shock. The company's name should be called "Step Above Crap Construction". The first part of the job was to: (1) Remove the existing 2 layers of roofing (2) Cut in and install 16" overhangs (3) Install 1/2 cdx plywood (4) Install waterblock 30 The cost of this part of the project was $1,100. I emphasized the importance with the owner of the company, Mike Lowell, the importance of the installation of the 16" overhang had to be structurally sound. He said, "No problem". He said he knew exactly what to do. I emphasized verbally with Mike Lowell that he was going to be physically at the site, doing the work. He said yes he was the one who was going physically install it. On the day of the project, he shows up with two workers and his heavy-duty utility trailer, which he unhooks in our parking area. I go over and meet them. Then Mike gets back into his truck to start leaving. He tells me that he is just going to go pick up some roofing paper and then will come right back before the workers finish removing the existing 2 layer of roofing. But instead, he never returned that entire day. The workers smoked constantly, coughing, hacking and spitting their phlegm everywhere. It was gross. When the workers finished taking off the first 2 layers of roofing, they started to place plywood on the roof. This made me concerned, because Mike was not back and the overhang had not been installed. I talked to one of the workers about where Mike was. The worker told me that Mike would be coming back soon. Multiple times I tried to call Mike on his cell phone. He did not answer. I kept getting a message that he was not available and it kept going to a mailbox that could not receive anymore messages, because it was full. This went on for hours, during which time, the workers placed plywood on the roof that was not flush and had gaps, so you could see up between the plywood and see the sky. I pointed it out to the workers, and they said it was because the plywood came with the ends not straight. I could see the whole roof was a mess of sloppily applied plywood and no overhang installed. FINALLY, after hours of calling, I FINALLY was able to call Mike and he FINALLY answered. I told him that the house had no overhang installed and the plywood was installed with gaps and not flushed. His answer to me was, "I am in Marysville (about 30 miles away), I don't have time to get there. It is not worth my having a heart-attack." He said, "What do what you want to do? Do you want me to shut it down?" I said, "YES. Shut it down." I get off the phone with Mike Lowell. Then I see one of the workers answer his cell phone. The workers then stop and start clearing out. Eventually they were picked up by someone. Mike Lowell showed up the next day. As he is walking up to our front door the first thing he says to me is, "Give me a check for $1600 dollars and we'll call it even." Now remember, this portion of the job was to cost $1100. He was asking for $500 more and his workers had only done a 1 1/2 out of the 4 parts they were supposed to do. And what they did do was extremely poor quality work that will have to all be fixed. I answered Mike, "Where are the eves? There are no eves." He said he told his workers what to do and they said they could do it. I said to Mike, "You said you would be here. You said you were coming right back. You said you were the one who was going to install the eves." He told me, "I cannot watch my workers. I have a business to run." He said he would leave his heavy-duty large utility trailer in our parking area until he got paid. I said, "Fine! Then we will charge you $100's a day for each day it is parked in our parking area." He also threatened to leave even more of his stuff in our parking area and to place a lien on our property. Eventually he left with his heavy-duty large utility trailer, but not before dumping all the construction debris out on our dirt driveway, nails and all, including the workers empty cigarette packaging, etc. The roof is a horrid mess. It is unfit for any type of shingle installation. It will have to be completely redone. And of course it is now open to the weather. My 77-yr old husband had to climb up and install tarps on the roof to protect it, which was very dangerous. We now must get a contractor to fix the mess Mike Lowell's workers made. Lies, destruction, and extortion are what we received from Step Above (Crap) Construction by owner Mike Lowell. Description of work: Re-roof a house. * Overall - F * Price - F * Quality - F * Responsiveness - F * Punctuality - F * Professionalism - F read more

Simple, just come out give a bid, time sensitive, for a real estate closing. Step Above agreed to do just that. The company's bidder went out, then it was like they dropped off the face of the earth. No bid has been received to date. If you're not available to do what you agreed, just say you're not available and I will respect you a lot more! Now I will never use nor recommend them since, in my case, they were totally unreliable. read more

Horrible company. Their estimator came out and did not even measure my roof, just sat in the truck and then came up to my door and could barely walk he and stank of alcohol. Then he proceeded to give me a verbal quote. I will never allow Larry or a step above near my house again. Avoid at all costs. read more