So it's pretty easy to review a business and give it 5 stars when everything goes right. But what…read morehappens when something goes wrong? It's all about how the business handles it. So we had a smallish remodel project in our garage that involved adding a partition wall, finishing out drywall and painting. The construction part of it was fine in general. When we got to the drywall part, and it was "finished" we had a fairly serious flaw / defect that made the entire project unsatisfactory. Talking with Justin at Puget Services, we was very responsive and just about as upset as we were over the problem. Together, we were able to come up with a solution that did not cost them a whole lot of money to re-do, and fully met our needs and expectations. In the end, the project came out stunning. And just a word about the team. The people that work for this company are the nicest, most professional "handy-men" that I have ever dealt with. So it is great when a company does everything right every time, but when you have an issue, and they can fix it and keep everyone happy, AND get a great review and a repeat customer, that is something great.

We hired Puget Services to repair the outside of our newly purchased house in Hawthorne Hills. We…read morehas some holes in the siding and just about every edge of our facia was rotten. In addition, we wanted to install perforated plank soffit under our eaves. Puget Services did a fantastic job. The people were very professional and clean. It was not an easy job and it looks lovely now! Our house looks so finished and clean! We will hire them again.

CONTRACTOR REFUSED TO REFUND ANY OF MY DEPOSIT (almost $4K) DESPITE DOING NO WORK BEFORE I FIRED…read moreHIM. I hired Alpha-Pac NW Construction to build a front deck for me. I liked the detailed quote and went into it knowing that the business was new with very little history (thus risky), but I wanted to give a young guy starting out a chance. I said the same to him & declined to pay my deposit by Zelle when he suggested it. (Payment by Zelle is the same as cash, not recoverable.) This was a red flag that I should not have ignored. He quickly clarified that he meant Square & I told him explicitly that I would only pay by credit card in case things didn't work out and I needed to claw my money back. We mutually agreed upon a start date (Wed Dec 7), and he didn't show up. At the end of the day, he sent me a text explaining why he didn't come, but promised to show up first thing in the morning. Equipment was dropped on my lawn, but he didn't start work that day (Thurs) or the next (Fri). He did not contact me, either. I reached out over the weekend to let him know that I replaced the tarp over his equipment, which was exposed during a windstorm. He told me at that time that he would start on Monday. He did not show up or contact me on Monday, Tuesday, or Wednesday. On Thurs Dec 14 I reached out to him again and asked what was going on. He explained that a loved one was in the hospital. At that point, I determined that he was unreliable and was likely to continue that way. I told him that I didn't want to move forward with him and asked for my money back. He said that he had already purchased the materials, and I offered to subtract the cost of materials from the refund, provided that he dropped of the materials and receipts. He was quick to bring the materials, but did not bring receipts. He promised to provide them later that day. I never heard from him again, despite reaching out to him multiple times by text and phone. I have filed a complaint with BBB and my credit card company, thus far I have not recovered any of my money. I hired a more experienced contractor after this, who took a look at the materials in my garage and said that he couldn't use most of the materials; most of the lumber was the wrong size (too small, not up to code), the cement wasn't needed (overkill, not required by code), and the fasteners were specific to the lumber size & couldn't be used. I do not recommend doing business with Alpha-Pac NW; rather I would warn you to stay away.

I have been in the real estate indisutry for 28 years and have never had someone pay this much…read moreattention to detail. My bathroom drywall was done so poorly and now it is absolutely perfect! Seriously ABSOLUTE PERFECTION! And no mess left behind, great service & reasonably priced! I highly recommend Alpha-Pac for all your construction needs! He even climbed on my roof and repaired the leak that was causing even more damage. I am so impressed!

We've hired Bene twice in the last couple of years and definitely will again. He's replaced…read moresiding, replaced a window, and helped us with a bathroom remodel. Last time he was out he was finished before his 2 hour minimum was up and helped us with some general home stuff - and then he did a last minute dump run - I couldn't be more grateful. He's our go-to in Skagit County. He was very clear with his minimum hours and pricing - no surprises either time with his billing.

Vinny was very professional and the quality of work was exceptional. We will use him for all our…read morehouse repairs. I have attached 4 photos. Before and After. We had a critter who decided to eat a hole in our wall and Vinny made it look like there had never been a hole there. His estimate was very close to what it actually cost. So no complaint there. So nice to find a repair person that won't rip you off. We look forward to working with him for all our future needs. Thank you Vinny

Mr Carr knows what he's doing. Decades in the industry. Good choice for diagnosis and repairread more

My hotwater pressure had ceased, while the cold pressure was steady. The receptionist was…read morecourteous and said the problem may be solved over the phone talking to one of their plumbers. I got a call back promptly and through a series of photo exchanges and calls,we were able to trouble shoot and solve the problem without a home visit. I can't thank them enough for this service. They have my plumbing business from now on.

As a landlord I tend to have maintenance problems surface spontaneously and sometimes (especially…read moreafter a tenant has vacated) I need a lot more work than usual done to our units. Precision Handyworks has been with my husband and I for the last two years helping to fix and fresh our units, making them rent ready again. Rob and his team have done flooring, new countertop, shower surrounds, doors roof repair, room conversion and painting for us. As a landlord who makes money off occupied units, I need someone I can rely on who will get the job done right and in a timely manner.

Another great job from Rob today. He installed several light fixtures and curtain rods and curtains…read moreand pictures and everything looks exceptional. Was able to troubleshoot on the spot as needed and had a great attitude throughout. On the way out the door he fixed the door which wasn't closing quite right...Just because it bothered him...after we had already paid him. And the cost for services were already quite reasonable. We are planning some bigger projects in the near future including redesign of our workout room and renovation of our bathroom. Excited to continue to work with Rob in the future!

Our deck got smashed in the windstorm of November 2024 by a large tree. We had Property Doctors LLC…read morerecommended to us, so we called them. Melek gave us a very fair bid and also offered to clean up the fallen, huge, tree. He and his are crew is friendly, incredibly hard working, professional and thorough. Melek noticed things the other bidders we had, had missed. His motto seems to be that to do a job right, you have to over perform. He did a lot more than the deck and didn't charge us extra. Our deck is beautiful, the tree is gone and the other repairs he offered are done. He and his crew are friendly, professional, thorough, affordable and very hard working. We can't recommend them enough.

If I can give Property Doctors and their owner Melek , 500 Stars I would! Melek, the young owner,…read moreis professional, sticks to his word and has an Amazing team that works with him! Melek remodeled our home and we cannot possibly be any happier! He was always there to make sure all went smoothly with his worker bees! From start to finish, the job was done Exactly to specifications! Melek is fair in his pricing and most of all the results are better than expected! He is calm and listens and a pleasure to work with. Would hire Property Doctors in a heartbeat again and would highly recommend them. Everyone he works with is top notch, truly top notch! BRAVO & Thank You Property Doctors, keep up the fantastic work!

Two phone calls to their main number before I got a call back and then three weeks of back and…read moreforth to try and set up an inspection. (One cancellation due to a work emergency of my own.) Finally got everything lined up and the estimator cancelled less than an hour before our scheduled meeting citing a "crew emergency." It always is strange to me when a company spends thousands of dollars on advertising and then fails to deliver on the the most basic aspects of customer service, -flexibility and responsiveness.

I would not recommend Riverside Roofing to ANYONE. Poor Communication-they delayed the start of my…read moreproject over a month, then on the days that they were supposed to start, I'd drive by to check on progress and no one would be there..this happened for another 3 weeks. Random excuses every time about a team member getting held up at other projects, being in the hospital, etc. The actual roof turned out great and seems to be very high quality, but their workers left my property an ABSOLUTE MESS, and another one of my subcontractors working on a separate project had to clean up the mess. It has been a month since they completed it, and even after talking to the head of the project about coming to clean up the property, no one has showed up, so their extra supplies, nails, etc. are just sitting outside of our house. WOULD NOT RECOMMEND THESE GUYS TO ANYONE.

We initially called this contractor to help with a hot water tank leak. Day one, Hunter did a great…read morejob addressing the immediate issue. A week in we were given a plan a shortly we had a person pulling out all flooring and water damaged insulation under the house. Then...it all stopped. They did not get the ok on their bid before they made two rooms in our home unusable. That included the laundry room left bare. It's been since early November that they told us they could not do anymore work until they got paid for the demo. It's Early/mid February and not only did they not do anything about the inconvenience in the 3 month but told us they were not going to complete the work. Jen is the one who threatened a lien against our house because they didn't get paid quick enough from the insurance. $14,000+ and we still have two demolished rooms that we still can't use. Shame on them!!!!

I had them come out today because I had a shortage in my garage. They were super friendly and took…read morecare of my issue hassle free. I will be choosing the in the futur.