5 stars! I had a great experience with Empire Today. Gabriel was extremely knowledgeable, helpful,…read moreand professional throughout the entire process. He provided exceptional expertise, answered all of my questions thoroughly, and made everything easy to understand. His professionalism and attention to detail truly stood out, and he did an excellent job from start to finish. I highly recommend Empire Today!!!

Customer service? Well there is not any. I call they say they would call back and they don't. Over…read morea month of trying to get resolved I finally had to suck it up and pay another company to fix.

I have used M&S Flooring many times over the years! always a great experience. communication is…read moregreat. I will be doing business with them again.

From the owner: We install all types of flooring from new construction to residential installs. We also do bathroom…read moreremodeling with custom tile showers and glass enclosures.

I was able to quickly schedule an appointment and the Zack and Chaz showed up on schedule ready to…read morego. I received a very good explanation of what was going to happen as well as a good discussion on the impact of cleaning the area rugs. they finished in a couple hours and we're very happy with the results. Our carpets hadn't been cleaned in awhile and they look great with no odor or side effects. We will definitely use them again and recommend them.

Thank you for the professional job you did with our carpets. The previous owner had large dogs and…read morehad the carpets cleaned with another company, but unfortunately they still smelled like wet dogs. It's been over a month since your cleaning & treatment and the carpets are cleaned & smell nice. Thank you!

We had postponed having our second and third floors carpet replaced because we assumed it would be…read morevery disruptive. After all, our primary bedroom, two offices, a guest room and favorite TV nook had alot if twists, turns, and closets. While shopping at Bell's I learned their installers were able to shift furniture to allow them to do a great instalation with minimum inconvenience. The results are great! The job looks like seamless wall to wall carpet, even with our crazy floor plan. The installers were very professional, in very way and we have enjoyed the new carpet a pleasure from day one.

We hired Bell's to install carpet in our upstairs bedrooms after hearing their pervasive…read moreadvertising on a local news radio station. Overall I rate the experience at a B or B+. The pre-sales consult was good, installers were competent and careful, and the was flooring product was high-quality. The reason the company didn't score top marks was their botched internal communication and execution. We spoke at length with several company representatives and clearly explained our desire to have the squeaks fixed before the carpet was installed. Bell's assured us this would be done, and even said they had a staff specialist who would fix the problems with screws prior to carpet installation. The specialist never arrived. The installers came on the day of our appointment. When we complained to them and asked about the specialist, they spent an hour or so randomly putting down screws before laying the new flooring. Later when we called Bell's they sent an outside consultant. He pulled up the carpet to put in more screws, but couldn't fix the worst of the squeaks, which are now ours to live with.

Go Flooring was great. We were lucky to get Cray as our sales person. He is very knowledgeable and…read morehelpful in the process. I was indecisive and he came back to help me decide and close the deal with the confidence that I would be happy. I am looking forward to the installation as it will really upgrade my home. Thank you Go Flooring for an outstanding service!

From the owner: Transforming homes with quality & style. American-made flooring | Best Pricing & Quality | Go…read moreFlooring has established themselves as the go to option for flooring installs and bathroom remodels throughout Charlotte and all of GA, NC, SC AND TN. For flooring installs of hardwood, carpet, laminate, tile or luxury vinyl, get in touch. On top of all of that - we offer 0% interest and $0 down payments.

I am so super excited. I have been looking at carpet/flooring for a year and finally took the…read moreplunge. Brian was super patient with me. I shed tears trying to figure out what to do. It is so overwhelming. Let the pros help guide you, I did and couldn't be happier. I went with Luxury Vinyl in my Kitchen, Bonus Room, Bathrooms, Dining and Living Rooms. Love it. Excited about the low upkeep. Water and Scratch Proof. The installers where very professional as well, I even came home to find everything had been completed a day earlier. Thanks again for making this as easy as possible. I am a hard one to deal with.

Uploaded photos. We had a Karastan LVT flooring installed on our second floor; the total cost for…read morematerials and labor was over $17,000. Since then, we've run into multiple problems, and honestly, it's been incredibly frustrating. Problem 1: Promised One Thing, Got Another We chose a more expensive floor than we originally planned because we were told it had a flush stair cap trim piece. That was important to us because we wanted a seamless, flush transition at the top of the stairs -- no overlap. The flush pieces were on our order and we paid for them. But when the installers showed up, they used an L-shaped piece that created a noticeable lip. When we asked about it, they told us a flush piece didn't actually exist for that floor. So basically, we paid more based on bad information, and there's nothing they could (or would) do to fix it once the floor was already being installed. Problem 2: Boards With Permanent Marker Some of the boards that were installed have purple marker lines under the clear coating. We were told it happened during manufacturing and couldn't be cleaned. The installers admitted they should have caught it and not used those planks. They offered us a few hundred dollars off or said they could replace them, but doing so would require ripping up a large section of flooring, which could cause more damage. They planned to reuse the removed boards, even if they were damaged in the process. Since there wasn't enough extra material to replace them all we'd have to pay for additional boards ourselves if we didn't want them to reuse what they ripped out. We decided not to risk it, covered those boards with furniture and rugs, and took the discount. Problem 3: Gaps in the Hallway In the hallway, 4 boards were cut too short. So now, when the humidity changes, they shift, leaving a 1/2" gap between the floor and the shoe molding, exposing the subfloor. That's about two feet of wall with subfloor showing for half the year. They tried to fix it by gluing and nailing the boards down, but that only worked temporarily. Again, the solution offered was to tear up a big section of the floor, but with the usual warning that it might cause more damage. So once again, we left it alone. Looking back, we probably should have taken the risk of further damage and let them replace those 4 boards. It looks awful. Problem 4: Boards Separating in the Bonus Room In our large bonus room, about 20'x24', some of the boards have started separating, leaving visible gaps. At this point, I haven't even contacted them about this issue, based on how the other problems were handled, I'm not optimistic that anything helpful will come from it. So this one is on me. This year, when we replaced the floor on the main level, we went with a completely different company. When we showed them photos of the upstairs install, they were shocked and told us we should have filed formal complaints and probably could have taken it even further. Honestly, the whole process took so much time, stress, and energy that we just didn't have it in us to keep pushing. If you're considering working with them, be careful, make sure you can actually get what they promise, and keep a close eye on the installation. After reading other reviews, I'm really hoping this was just a bad install crew and that they're no longer around.