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    Creating Smiles Dentistry

    5.0 (45 reviews)
    Open • 8:30 am - 5:30 pm
    Updated 1 month ago

    Services - Creating Smiles Dentistry

    Cavity treatment

    Crown cleaning

    Dental exams

    Creating Smiles Dentistry Photos

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    Recommended Reviews - Creating Smiles Dentistry

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    Alondra V.

    I absolutely love this Dentist! All of their staff from the secretary to the hygienist are absolutely amazing at what they do and their customer service is over the top. Their quality of care is amazing. If you are looking for a long term dentist. This is the place ! Thank you Dr.Sun and all of your amazing staff!- Alondra Rebolledo

    Cozy Waiting Room with Star Wars playing on the telly
    Maritza D.

    This is a follow-up review. Dr. Sun did amazing work. He should be voted best dentist in the SGV!! He is a first class professional and his team is always friendly and professional as well. Who knew going to the dentist could be so enjoyable ! This establishment truly lives up to its name!! #SupportSmallBiz

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    1 month ago

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    1 year ago

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    1 year ago

    Dr Sun is hands down my favorite dentist. He's incredibly helpful and patient. Denise, Terri are great!

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    3 years ago

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    4 years ago

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    2 years ago

    Staff is super friendly. Office is clean and a great experience overall. Dr. Sun is great he even check on you after any procedure.

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    2 years ago

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    4 years ago

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    4 years ago

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    3 years ago

    Great office. Everyone is friendly and truly cares about you. I would highly recommend this dentist office.

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    5 years ago

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    3 years ago

    Always receive Excellent care, Staff is always very professional and friendly. I Highly recommend.

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    3 years ago

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    3 years ago

    Terrie my hygienist at creating smiles is the best. Dr Sun is a great caring dentist with the patients needs taking full first place.

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    4 years ago

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    4 years ago

    I went in for a cleaning. Chu is the best! Very gentle, very thorough, very personable!!

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    4 years ago

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    Page 1 of 2

    Ask the Community - Creating Smiles Dentistry

    Review Highlights - Creating Smiles Dentistry

    “Sun for the first time due to extensive dental issues, and we are extremely grateful that we found him.”

    Mentioned in 21 reviews

    Read more highlights

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    I originally found this dental office just by googling a local dentist. They had really high…read morereviews. Within the first phone call, I already understood why. Dominique was very personable! She answered all my questions. Helped me navigate my son's busy schedule and the dentist available times. She was so patient. She told me Vickie would be calling to help me verify the insurance. Ms. Vickie...is the GOAT. She is so kind!! When you meet her, you feel like she's some how apart of your family?? Or like, a friend you've known a really long time. She so just...kind. Went over every detail of the bill. Made sure I fully understood and agreed with next steps. I appreciated that once in office both Dominique and Ms Vickie spoke directly to my children. Acknowledged them as the patients and as people. The office is very clean. What I appreciated THE MOST, and I told them, was their scheduling was superb. We walked in for a 1 oclock appointment, and was seen at 1 oclock. We didn't sit in the lobby waiting. There was no one in there until we left. We've been there 4 times now (kids needed some cavities filled and we spread it out for time) and each time, no one is coming until we're walking out. They have it DOWN. I appreciate people that respect my time. I hate waiting 30 min to an hour or hour. Arriving on time to sit. The technology in office was very good. The doctor was excellent. Explained everything. Give recommendations. Got the work done. I highly recommend it. And once you meet the front office, you'll know they definitely reflect the back office and the doctor. It's great here.

    Let me start by saying 10/10 RECOMMEND! I have always feared the dentist ever since I can remember…read morebut Dr. Tran is absolutely amazing! He is a very honest, knowledgeable dentist and will explain your treatment in detail. He also has an amazing staff working for him. Vickie is super sweet and goes on and beyond to make sure everything is good with your insurance before your visit. Valerie and Dominique were also super sweet to me during my visits, they were helpful in calming my anxiety prior to treatment. They explained in detail the process and reassured me I was in good hands with Dr. Tran. Overall, the office is very clean and welcoming. I will definitely recommend this dental office to my friends and family. I have found my forever dentist!

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    Covina Family Dental - Second view of the waiting area

    Second view of the waiting area

    Covina Family Dental - Updated Lab with new sterilization technology

    Updated Lab with new sterilization technology

    Covina Family Dental - Lovely updated waiting area

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    Lovely updated waiting area

    West Covina Dental Group and Orthodontics - Welcome to West Covina Dental Group and Orthodontics!

    West Covina Dental Group and Orthodontics

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    wow, i am amazed by the quality of care and the softness of the staff. every team member i spoke to…read morewas very kind, professional, and helpful. they are also well staffed so wait times are short. this was my first visit and i was very grateful at how the providers listened and built a great treatment plan with me. my previous dentists were not as willing to work with me on a treatment plan. in the past, i had been concerned about my receding gum line. my most recent dentist, another private practice, had nothing to say. i got a second opinion and he said there was no concern, that my teeth were growing and elongating. well, fast forward to my visit at west covina dental, Dr Abu took a look at my x-rays and did advise there was a bit of bone and gum loss. finally, i don't feel crazy! it was wonderful to be taken seriously and have treatment to prevent further loss. periodontal services can cost a bit so if i can prevent it further, i will. my hygienist Maria Bonilla made sure the procedure was comfortable and enjoyable. she was a master with the tools and i seriously have never had cleaner teeth. i have quite a few follow ups and i am looking forward to having them as my dentist. shoutout to my dentist Dr Abu, my hygienist Maria Bonilla, Jasmine for finance and Angel for finance and front desk. everyone was awesome!!

    Came in today to give them 1 more chance. Angelina And Jessica. Horrible on comforting…read moreappointments/ grab insurance information. Don't come you'll waste your time and money...

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    If you need a dentist in West Covina, you've come to the right spot!

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    Smiles West Dental & Orthodontics - The main entrance of our office, taken from the parking lot.

    Smiles West Dental & Orthodontics

    2.5(64 reviews)
    0.9 mi

    I can't say enough words of gratitude about the staff at Smiles West - Covina at 470 Badillo St,…read moreCovina, CA (636) 331-3354. Priscilla, Office Manager; Megan, Front Desk; Dr. Tokuza, my Dentist and Sonia, his Assistant are all phenomenal. Priscilla, Office Manager and Megan, Assistant, are absolutely awesome. They immediately made me feel comfortable with their professionalism, friendly smiles and caring attitude. They explained in detail, my next steps and options, and helpful in showing flexibility with scheduling. Such a warm atmosphere. The care and attention I received from Dr. Tokuza and Sonia during my oral surgery was amazing. They were both kind, considerate and Dr. Tokuza and Sonia added that special touch to keep a patient calm. At first, I didn't even know the procedure was completed. That's how comfortable and confident I felt in their hands. Much gratitude to all of you. Thank you and God Bless Arneita Langford

    I went in for fillings on teeth that weren't hurting, and now I'm in worse pain days later. When I…read morecame back for a root canal, the receptionist tried to charge me $1,000+ for additional X-rays before starting. As soon as I said I was leaving for another office, they suddenly backtracked and said they could do the work without them. The endodontist and dentist were nice, but the overcharging attempt by the receptionist and post-filling pain were unacceptable. How are they just casually trying to overcharge people $1000+ like it if was just a couple bucks extra, in this economy? Their really trying to take advantage of people who are already struggling and just want to get some necessary work done on their teeth.

    Photos
    Smiles West Dental & Orthodontics - The main entrance of our office, taken from the parking lot.

    The main entrance of our office, taken from the parking lot.

    Smiles West Dental & Orthodontics - The front of our office, facing the main street.

    The front of our office, facing the main street.

    Smiles West Dental & Orthodontics - Inside

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    Inside

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    2.1 mi
    Certified professionals
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    I was very impress with this office, the girls were very attentive and the financal person was…read moreamazing. Dr Dorsey explained the procedure in an understanding way. thank you all for your kindness. Carmen Romero

    I should have listened to the online reviews about Dental Group of Covina. My experience was marked…read moreby poor communication, scheduling failures, and a lack of attention to important patient care details. My oral surgery consultation was scheduled for 7:30 a.m. on May 20, 2026. I arrived at 7:00 a.m. and found the office closed. An employee did not arrive until 7:23 a.m. and informed me and another waiting patient that the doctors would not arrive until 8:00 a.m. We were told someone was supposed to call and reschedule us, but neither of us received any notification. I later overheard staff discussing how patients had not actually been rescheduled as claimed. The dental assistant and Dr. Kevin Dorsey were both professional, knowledgeable, and thorough. After my consultation, I was given a cost estimate and a referral for a CT scan. I was verbally instructed to fast before the procedure and complete the CT scan. No other instructions were provided. The day before my June 3 procedure, I received a voicemail stating my appointment was canceled because insurance authorization had not been completed. After being on hold for 26 minutes and disconnected, I eventually spoke with the office manager, who suggested I pay out of pocket. When I contacted my insurance company, they informed me that Dental Group of Covina had never submitted the authorization request. My appointment was canceled due to the office's failure to do its job. After filing a complaint, my appointment was reinstated. However, when I arrived on June 3rd, I was told they could not process my CareCredit account and suggested rescheduling again. Then I was asked whether I had stopped taking my medication before sedation. This was the first time anyone mentioned that I needed to discontinue medication a week before surgery. I was never verbally informed, nor was I given written pre-operative instructions. At that point, I decided not to proceed. Too many critical details had been overlooked, and I no longer felt confident in the office's ability to safely manage my care. This experience cost me significant time, multiple trips, countless phone calls, and two weeks of lost pay. Patients deserve better communication, organization, and professionalism than what I experienced at Dental Group of Covina.

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    Creating Smiles Dentistry - generaldentistry - Updated October 2026

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