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    Walter Rong, DDS

    4.9 (55 reviews)
    Open 9:00 am - 2:00 pm
    Updated 2 months ago

    Services - Walter Rong, DDS

    Cavity treatment

    Dental exams

    Orthodontics

    2 More Services

    Teeth cleaning

    Tooth filling replacement or repair

    Walter Rong, DDS Photos

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    Teesha J.

    If I could give this dental office 10 stars I would. From the beginning to the end of my appt, the experience was AMAZING! First, Carol was WONDERFUL and had an AMAZING personality while taking x-rays of my teeth (new patient things ) She explained everything as she went along. Second, was the hygienist, (I THINK her name was Sharon or maybe Cheryl?) she was FANTASTIC TOO! Again she explained everything as she went along. Last but definitely not least was Dr. Walter. You guys!! He literally takes his time explaining why things are the way they are and how he can help, AND teaches you what YOU have to do to keep up the work he's done for you! Even one of the dental assistant that didn't even work with me was friendly in passing! The front desk staff..... WONDERFUL!!! I almost don't want to leave such a good review, because then they'll get busy and it'll be harder to get an appointment , but I just had to! A GREAT dentist is HARD to find! This crew is definitely it!

    I made the trip to see this great dentist? You should too!

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    3 years ago

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    Walter R.

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    7 months ago

    the entire staff is amazing. I always feel welcomed when I come to get my teeth clean. they always want the best for their patients

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    Page 1 of 2

    Ask the Community - Walter Rong, DDS

    Review Highlights - Walter Rong, DDS

    Rong and staffers Karen and Ruby are hands down the best dental practice in the San Gabriel Valley.

    Mentioned in 20 reviews

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    West Covina Dental Group and Orthodontics

    West Covina Dental Group and Orthodontics

    4.1
    (608 reviews)
    0.8 mi

    wow, i am amazed by the quality of care and the softness of the staff. every team member i spoke to…read morewas very kind, professional, and helpful. they are also well staffed so wait times are short. this was my first visit and i was very grateful at how the providers listened and built a great treatment plan with me. my previous dentists were not as willing to work with me on a treatment plan. in the past, i had been concerned about my receding gum line. my most recent dentist, another private practice, had nothing to say. i got a second opinion and he said there was no concern, that my teeth were growing and elongating. well, fast forward to my visit at west covina dental, Dr Abu took a look at my x-rays and did advise there was a bit of bone and gum loss. finally, i don't feel crazy! it was wonderful to be taken seriously and have treatment to prevent further loss. periodontal services can cost a bit so if i can prevent it further, i will. my hygienist Maria Bonilla made sure the procedure was comfortable and enjoyable. she was a master with the tools and i seriously have never had cleaner teeth. i have quite a few follow ups and i am looking forward to having them as my dentist. shoutout to my dentist Dr Abu, my hygienist Maria Bonilla, Jasmine for finance and Angel for finance and front desk. everyone was awesome!!

    What a great dental experience. Dr. Roderick is by far the best dentist I have ever had. He…read morelistened to my concerns and made me feel as comfortable as possible throughout the procedure, constantly checking on my well-being. It has been several days since the procedure, and surprisingly, I don't feel the discomfort that I expected. His support staff was equally amazing, from the front office to his assistant. For the first time in my life, I am not dreading going to the dentist. Thank you, Dr. Rodrick!

    Photos
    If you need a dentist in West Covina, you've come to the right spot!
    If you need a dentist in West Covina, you've come to the right spot!
    Our emergency dentist in West Covina provides 24/7 care.
    Our emergency dentist in West Covina provides 24/7 care.
    West Covina Dental Group and Orthodontics

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    Orthodontics of West Covina

    Orthodontics of West Covina

    4.7
    (24 reviews)
    1.1 mi
    Certified professionals
    Speaks Spanish

    I had an emergency broken tooth with lots of pain and was able to be seen right away the friendly…read morereceptionist reassured me and I came in. Very professional staff and efficient check in. The exam began and X-rays which were state of the art I've never seen. The tech was very friendly . Dr. Bishoy and Hendrix began to work and I was given a thourough assessment. In a couple days Kelly and office manager gave me financial options and Dr. Bishoy began. My extensive root canals, fillings and crowns. He and staff would check up on me for my comfort which I appreciated. There was CUMBIA and reggaeton music playing and another patient laughing hysterically with "laughing gas" in chair #6. I was entertained for the next 4 hours I was there lol. DA Javier was very friendly with a sense a humor including the hygienist. Aleska, Kelly, Hendrix, Javier and Dr. Bishoy and sorry I forgot everyone's name thank you and to all the staff. See you in 2 weeks to finish my procedure. You are all amazing and highly recommended! :)

    I just finished my braces treatment with Orthodontics of West Covina and the experience has been…read morebeyond excellent. Here are some key aspects that really caught my eye- organization, final alignment result and staff Organization: The office is clean, tidy, and organized. The staff is great with booking appointments and keeping to their schedules without rushing their patients. They must've found a sweet spot for amount of staff because most of my visits I was seen as soon as I signed in. The longest I waited was 10 minutes. I think that's great considering how many patients they see and factoring in cancelations or procedures that require a little more time to be thorough. I did appreciate the amount of text reminders for my appointments. It was enough without being bombarding. Adjustments/alignments/final result: My adjustments were painless, quick and thorough. There were times where my teeth were sensitive during some procedures, but very doable. It helped to know that Dr. Y and her assistants gave full attention to body reactions or signals to stop what they are doing. I am pleased with the final result of my teeth alignment and will now be wearing my retainer as directed. Staff- Professional, warm, and knowledgable. Dolores and Sylvia were the two main ladies that would help book my appointments and chatted with me which started my dental visits of on a happy note. When I sat in my seat I was greeted by either Angie, Alan, or Allie who assisted the doctor. Aside from having fun conversations with them, they are great at what they do and are ready to adjust anything that doesn't feel right. Then there is my orthodontist Dr. Y. Her eye for detail, the chemistry she has with her staff, and warm personality made me feel at ease with her directing my second round with braces. Overall- I highly recommend the Orthodontics of West Covina. They are professional, organized, and work hard to get the results for their patients.

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    Orthodontics of West Covina
    Orthodontics of West Covina
    Orthodontics of West Covina

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    Kanoknuch S. Shiflett, DDS

    Kanoknuch S. Shiflett, DDS

    4.8
    (299 reviews)
    3.2 mi
    24 years in business
    Women-owned & operated

    I brought my 16-year-old daughter in for a 3:30 pm cleaning appointment. She checked in by greeting…read morethe front desk staffs, writing her name on the sign-in sheet, and waiting to be called. She was never called back. By 4:45 pm, my daughter texted me to let me know that she's still waiting to be called in so i came inside to check what was going on and at that point, the receptionist stated she thought my daughter was "waiting for someone," which was confusing and concerning. If patients are required to sign in, it is reasonable to expect that the sign-in sheet is actively reviewed. Otherwise, the purpose of having patients sign in is unclear. My daughter even told me that one of the receptionist with blond hair acknowledged her when she waved hello and signed in her name so I don't understand why the other receptionist twisted things around saying they didn't know my daughter was there for her appointment and requested us to reschedule to another day. I took time off work and pulled my daughter out of school early for this appointment, only for our time to be wasted and the blame shifted onto a minor who had properly checked in. Extremely unprofessional and disorganized. We will not be returning.

    Huge shoutout to my amazing orthodontist, Dr. Lu Today I officially got my braces off and I…read morecouldn't be happier with my smile. He's truly a perfectionist when it comes to his work and it shows in every detail. Thank you for being so patient, kind, and dedicated throughout my whole journey. The office is supper clean and the staff is sooo kind and understanding! If you are looking for an orthodontist, I genuinely recommend him 1000%. Best experience ever

    Photos
    Your pediatric dentist team.
    Your pediatric dentist team.
    Dr.Xuanyu Lu the orthodontist, his expertise is in craniofacial orthodontics. You're welcome to visit him for a complimentary consultation.
    Dr.Xuanyu Lu the orthodontist, his expertise is in craniofacial orthodontics. You're welcome to visit him for a complimentary consultation.
    Kanoknuch S. Shiflett, DDS

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    Abari Orthodontics and Oral Surgery - San Dimas

    Abari Orthodontics and Oral Surgery - San Dimas

    4.2
    (195 reviews)
    3.8 mi

    Our experience at Abari Orthodontics has been amazing, and a huge part of that is because of the…read moreoffice manager, Edina. This is my 2nd time getting braces (lost my retainers in high school and teeth shifted) and my son's 1st and last time . From the very first visit, Edina made us feel welcomed and taken care of. She answered all of my questions and prepared a detailed treatment plan including estimated monthly payments.  Abari Orthodontics staff are always friendly, professional, and incredibly organized. Checking in for appointments and scheduling future appointments has been completely stress-free. My son and I mostly followed up with Dr. B., who is very knowledgeable, professional, and genuinely someone who cares about his patients. He takes the time to explain the treatment process clearly and always makes his patients feel comfortable and confident during appointments. It's rare to find someone so patient, attentive, and dedicated to excellent customer service. Thank you all for making every visit such a positive experience!

    My daughter was referred to Abari Orthodontics for an oral surgery consultation regarding the…read moreextraction of my 8-year-old daughter's severely decayed permanent molar (#14). Before we could even be seen by the oral surgeon, I was told that she needed an orthodontic consultation first. As expected, because my daughter is only 8 years old and still has many primary teeth, we were told she was not a candidate for orthodontic treatment at this time. We then had to schedule yet another appointment to finally see the oral surgeon--the very reason we were referred to the office in the first place. During the oral surgery consultation, the doctor agreed that the tooth needed to be extracted but recommended a bone graft that was not covered by insurance. When I asked whether the extraction could be performed without the bone graft, I was told by the treatment coordinator that the doctor would not perform the extraction unless the bone graft was also completed. As a parent, I wanted to understand the specific clinical reason for that decision. I requested written documentation explaining why the bone graft was necessary in my daughter's case and why treatment would be denied without it. Instead, I was provided with paperwork recommending a second opinion, which did not answer the questions I had asked. My concern is not that a bone graft was recommended. My concern is that I was unable to obtain a clear explanation of the clinical findings supporting the recommendation or the reason extraction alone was not considered an option. When parents are being asked to approve a procedure that is not covered by insurance and comes with a significant out-of-pocket cost, they deserve a clear and detailed explanation. Having worked in the dental field myself, I understand how insurance reimbursement and contracted fee schedules work. In some cases, additional procedures that are not covered by insurance can create significant out-of-pocket expenses for families, particularly when patients have state-provided insurance or plans that reimburse at contracted rates (HMO). While I cannot speak to the intentions of this office, the situation raised concerns for me because the recommended treatment involved an additional non-covered expense, yet I was unable to obtain a clear explanation of why it was required before the extraction could be performed. Parents should be aware of this and feel comfortable asking detailed questions whenever additional out-of-pocket procedures are recommended. I encourage other parents to ask questions, request copies of radiographs, seek second opinions when appropriate, and make sure they fully understand the rationale behind any recommended treatment before proceeding.

    Photos
    Such a great example for her little brother! Keep up the good work guys!
    Such a great example for her little brother! Keep up the good work guys!
    Our daily mission is to consistently provide each of our patients the highest quality orthodontic and oral surgery services i...
    Our daily mission is to consistently provide each of our patients the highest quality orthodontic and oral surgery services i...
    Abari Orthodontics and Oral Surgery - San Dimas

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    Walter Rong, DDS - generaldentistry - Updated July 2026

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