Pros: This office is nice and high-tech. The doctor is warm and sociable. When I would call to make appointments, Dr. Dao would be the one to answer and schedule. I don't know if that's good or bad but I've never been to any dental or medical practice like this.
I didn't want to come here anymore after 3-4 visits because with every visit, it became fishy to me. I had HMO but everything recommended apparently was out-of-pocket. I was paying about $400-600 per visit. In my last visit, Dr. Dao, she mended 2 cavities I think and then told me she sees one coming in but won't do anything at this time and will see in the next visit. Well, I knew what that meant. The thing is I brush twice daily (not brushing immediately after eating) with decent technique/timing, typically floss after meals, don't snack much or frequently, and rarely drink sweet drinks. I'm not saying that I can't get cavities but they were found in every visit? I asked what I could do to improve but was just told to brush my teeth more often.
I went to a new dentist about a year later and she did find a budding cavity, but it was nowhere near the one Dr. Dao had told me one was coming in. Dr. also explained why it was in that location, which made sense. New Dr. did not recommend any treatment to the cavity at this time. My new Dr. also pointed out that my white fillings had turned gray because whoever did them didn't do a good job of cleaning out my old silver fillings. It was Dr. Dao who pushed me to change out my silver fillings for white ones in my first visit without explaining pros/cons of the older silver fillings vs newer white fillings. White fillings are more expensive and aesthetic but silver fillings are hardier, last longer, take longer to set when first put in. I am a practical person. If I had known, silver fillings would've stayed. My fillings on both sides of my mouth were changed and I think a deep cleaning too was all done in one session. I learned this was not recommended or supposed to be done. I relayed my suspicions to my friend and he told me I was "scammed." Now, I won't call it a scam since Dr. did do procedures on me, but I was poorly advised and oversold on procedures. My friend's best friend is a dentist and would tell him stories about practices that had wanted him to scam customers (of course he did not want to work at those places). I went to Dr. Dao based off of good ratings on Yelp but my new Dr. is recommended from my friend. My friend is also the one that explained to me silver vs white fillings. I came to read the negative reviews and realized I should've read those before going to Dr. Dao. read more