The staff here is amazing very patient with my child that was very anxious, and had super anxiety…read morefrom a previous dental office. I'm very happy and pleased that they have made my child easy for us and way better. The doctor and nurses were great. Thank you !

SHADY BILLING PRACTICES AND ZERO ACCOUNTABILITY: This office…read morequoted us wrong not once, but twice, for different treatments. We agreed to the treatment ONLY based on the price they provided and paid the initial amount as directed. At the second appointment, we were told the price had gone up significantly due to their own mistake and now they expect us to pay for it. That is not how ethical healthcare works. When we disputed the charge, instead of resolving it professionally, we were bombarded with text messages, sent bills by mail, and threatened with collections. I specifically asked to speak with the doctor so she would know how badly her front office is mishandling patient finances. The office manager refused. That alone speaks volumes. Either the doctor is completely disconnected from her staff, or she allows this behavior. Either way, it's concerning--especially for a pediatric dental office where trust matters. I would not recommend this office to any family.

5/5 Stars - Absolutely Incredible Pediatric Dentist! We…read moretook our little baby to Little Grin for their first dental visit and I couldn't be happier with the experience. The staff is extremely friendly and genuinely caring -- they knew exactly how to talk to and interact with young children. From the moment we walked in, they made my baby feel completely comfortable. I especially love all the thoughtful little touches they have for the kids. Everything is designed with children in mind, and it really shows. Little Grin turned what could have been a stressful visit into a smooth and positive one for our family. Little Grin is a true gem. If you have young kids (or babies!), this is the place to go. I would recommend them 100% and give them a perfect 10 out of 10. Thank you, Little Grin team, for making dental care such a positive experience!

My daughter has been coming here for years now and the care is always consistent. The staff is…read morealways welcoming and Dr. Hu is consistently kind and easy to reach. The office is clean and they even have a prize wall to choose from after the appointment is over. Wait times are never long. Would definitely recommend

I started to take my kid here because they had more patience and experience with kids than our…read moreregular dentist. I took my kid in for cleaning and saw they made him feel comfortable and he was not anxious at all. So when he needed ortho we decided to keep him here. Staff for regular dental services are all nice as well as the doctors and place is kept really clean. The ortho side is just the same, friendly staff and kept clean. We enjoy they decorate for all occasions. This is for Edwin in ortho we were lucky yesterday to get him for my son. He was so patient and explained everything he was doing along the way. He allowed my kid to ask questions and constantly checking if he was ok. It was a longer ortho appointment truly grateful he was the one to help us. He was awesome all around!!!

I have been a loyal client of this practice for over a decade. What initially solidified my…read moreconfidence in them was the exceptional care they provided to my son, who has autism; he began visiting at five years old and is now sixteen. While the practice has evolved over the years, the quality of care has remained consistently high. However, I would like to offer some constructive feedback regarding the administrative experience. It can be frustrating to be repeatedly asked to provide an insurance card that is not in my possession, especially considering our 11-year history with the office. Additionally, I have found the persistent pressure to approve treatments not covered by insurance to be overwhelming. When I decline, the subsequent process--which involves waiting to speak with someone and signing a refusal form--frequently extends what should be a routine visit into a much longer appointment than necessary. I truly value the care my son receives here and hope this feedback helps streamline the administrative process for long-term patients like us

This is an update to my previous review. My son attempted laughing gas but unfortunately was…read moreunsuccessful. TINA the assistant and Dr DeGuzman were so understanding and great with him. Tina is very compassionate and was so good with my son while prepping. I hope she reads this because I just want to thank her for being so good and gentle with him. Came back today to do the procedure and Dr Shiflett was so amazing with him also. We did the oral sedation this time. She explains everything so thorough and we couldn't be more grateful for her and her assistant Tina who were just so caring. I truly appreciate this office for everything they've done for my son. The front office is also very very nice. Superb customer service.

If you bring your child here, ONLY see Dr. De Guzman. She is compassionate, clear, and made my son…read morefeel completely safe during two years of cleanings and treatments. Unfortunately, Dr. Shiflett completely ruined our experience with this practice. Her attitude is condescending and lacks empathy. Rather than proactively treating my son's tooth or explaining our options, she advised waiting until he was in pain and showing signs of infection just to clear it with insurance. Dr. De Guzman handled a similar issue right away, proving this was completely unnecessary. We will not be returning. It's disappointing to leave Dr. De Guzman, but Dr. Shiflett's dismissive demeanor and poor patient care are unacceptable.

I originally found this dental office just by googling a local dentist. They had really high…read morereviews. Within the first phone call, I already understood why. Dominique was very personable! She answered all my questions. Helped me navigate my son's busy schedule and the dentist available times. She was so patient. She told me Vickie would be calling to help me verify the insurance. Ms. Vickie...is the GOAT. She is so kind!! When you meet her, you feel like she's some how apart of your family?? Or like, a friend you've known a really long time. She so just...kind. Went over every detail of the bill. Made sure I fully understood and agreed with next steps. I appreciated that once in office both Dominique and Ms Vickie spoke directly to my children. Acknowledged them as the patients and as people. The office is very clean. What I appreciated THE MOST, and I told them, was their scheduling was superb. We walked in for a 1 oclock appointment, and was seen at 1 oclock. We didn't sit in the lobby waiting. There was no one in there until we left. We've been there 4 times now (kids needed some cavities filled and we spread it out for time) and each time, no one is coming until we're walking out. They have it DOWN. I appreciate people that respect my time. I hate waiting 30 min to an hour or hour. Arriving on time to sit. The technology in office was very good. The doctor was excellent. Explained everything. Give recommendations. Got the work done. I highly recommend it. And once you meet the front office, you'll know they definitely reflect the back office and the doctor. It's great here.

Let me start by saying 10/10 RECOMMEND! I have always feared the dentist ever since I can remember…read morebut Dr. Tran is absolutely amazing! He is a very honest, knowledgeable dentist and will explain your treatment in detail. He also has an amazing staff working for him. Vickie is super sweet and goes on and beyond to make sure everything is good with your insurance before your visit. Valerie and Dominique were also super sweet to me during my visits, they were helpful in calming my anxiety prior to treatment. They explained in detail the process and reassured me I was in good hands with Dr. Tran. Overall, the office is very clean and welcoming. I will definitely recommend this dental office to my friends and family. I have found my forever dentist!

My daughter had a cavity to be filled today. And she did amazing... NO TEARS or pain!!! My daughter…read morecame in on Monday for X-rays, check up and cleaning. Come to find out she had one cavity. By the way shout out to Dr Mejia and Amanda the sweet receptionist up front. They were both phenomenal. They even gave me the option to have the filling with crown to be done on the same day but unfortunately we had a prior engagement so could not do it that same day, but nice that they offered that. They were able to fit us in Tuesday, the very next morning. Dr. Ramirez, Lulu and Vanessa were outstanding. They were all so kind to my daughter and making sure she was comfortable. The office manager went over all the paperwork and how much everything would cost. Everything was so efficient. Rooms were so clean and noise level was quiet and calm. I highly recommend this pediatrics dental office for your kids. I rate them a 15/10!!! Best experience!!! Thank you all! And Patty from the office did a follow up call later that day to check up on my daughter and to make sure she was doing well. Now, that is going above and beyond for their patients. Keep up the great work. You guys are amazing!

My daughter has been going for the last couple of years wouldn't want it any other way , she had to…read morehave a procedure in which she had to be put under anesthesia and I was so skeptical and worried and they talked me through the whole thing, made sure I was at ease before proceeding and my daughter even did amazing recovery was amazing, and the staff alone has been so amazing and patient and genuinely their for the kiddos; my daughter first walked into the dentist scared now when she hears dentist she doesn't think anything of it; that's how good staff is at making the kids feel at ease seen and comfortable i definitely recommend, they've been nothing but amazing and if concerned about a tooth pain their so quick to fill u in to see what's happening!!

I will have to disagree with one of the previous posts regarding the professionalism of Dr. Chang…read more I have been taking both of my children to Dr. Chang for over 10 years. He came highly recommended! Both of my kids had high anxiety with the dentist! Who doesn't?? My oldest daughter (who is on the Autism Spectrum) did not want to be there and that made it hard for all of us. I felt COMPLETELY comfortable with my kids in his care. He and his staff are ALWAYS helpful, sympathetic and professional! I trust him completely! My daughter, who is 16 now, had 8 cavities that needed to be filled and they took care of everything! They go the extra mile to make sure not only are the children are comfortable but the parents as well! If anyone would like to contact me to get further details, please message me!

Always very professional and friendly. I liked the fact that he doesn't try to sell you on staff…read morethat is not needed. Unfortunately my insurance has changed so I have to look for another dentist for my kids. I recommend Dr Chang, but he is at the Covina office only on Tuesdays so that may be a bit of an inconvenience for some.

I was very impress with this office, the girls were very attentive and the financal person was…read moreamazing. Dr Dorsey explained the procedure in an understanding way. thank you all for your kindness. Carmen Romero

I should have listened to the online reviews about Dental Group of Covina. My experience was marked…read moreby poor communication, scheduling failures, and a lack of attention to important patient care details. My oral surgery consultation was scheduled for 7:30 a.m. on May 20, 2026. I arrived at 7:00 a.m. and found the office closed. An employee did not arrive until 7:23 a.m. and informed me and another waiting patient that the doctors would not arrive until 8:00 a.m. We were told someone was supposed to call and reschedule us, but neither of us received any notification. I later overheard staff discussing how patients had not actually been rescheduled as claimed. The dental assistant and Dr. Kevin Dorsey were both professional, knowledgeable, and thorough. After my consultation, I was given a cost estimate and a referral for a CT scan. I was verbally instructed to fast before the procedure and complete the CT scan. No other instructions were provided. The day before my June 3 procedure, I received a voicemail stating my appointment was canceled because insurance authorization had not been completed. After being on hold for 26 minutes and disconnected, I eventually spoke with the office manager, who suggested I pay out of pocket. When I contacted my insurance company, they informed me that Dental Group of Covina had never submitted the authorization request. My appointment was canceled due to the office's failure to do its job. After filing a complaint, my appointment was reinstated. However, when I arrived on June 3rd, I was told they could not process my CareCredit account and suggested rescheduling again. Then I was asked whether I had stopped taking my medication before sedation. This was the first time anyone mentioned that I needed to discontinue medication a week before surgery. I was never verbally informed, nor was I given written pre-operative instructions. At that point, I decided not to proceed. Too many critical details had been overlooked, and I no longer felt confident in the office's ability to safely manage my care. This experience cost me significant time, multiple trips, countless phone calls, and two weeks of lost pay. Patients deserve better communication, organization, and professionalism than what I experienced at Dental Group of Covina.

Wonderful practice! They are so great with the kids and very professional. Gio was very helpful…read morewith my daughter today. So glad we found Children's Choice Glendora!

Do not recommend !! We had a great experience when it came to routine cleanings. However, my son…read morehad a cavity that clearly needed dental work. They provided paperwork for his primary care physician to complete which we did and submitted in February. After that, they never got to working the cavity. I called consistently and was told I needed to speak with the "sedation" department which I would call and never once was able to get a hold of someone. Constantly left voicemails that were to be returned in "24 hours" which never once did. I even did a concern about the matter on the website and again nothing ever came out of it.... I had to move my children to the Children's Dental FunZone which thankfully handled the matter immediately. Don't send your children here.

Probably the best dental office I've ever been to. The office is clean but should throw away the…read morecouch.

I've had such a great experience at this dental office! Everyone is so nice, caring, and welcoming…read more They truly take the time to make you feel comfortable and cared for, and you can tell they genuinely love what they do. I highly recommend them!