Amazing care, knowledgeable, competent, good social skills, and the only thing that didn't go well…read morewas me not wearing my rubber bands. Dr Hwang, the facility, technology, and her staff are the best!

The biggest issue with this office is that the doctor is frequently away, and the office is only…read moreopen on Mondays, Tuesdays, and Thursdays. As a result, rescheduling an appointment is extremely difficult. Furthermore, if you or your children experience an urgent issue, you may have to wait four to six weeks to be seen, which is completely unreasonable for an emergency. ​This is the main reason I regret choosing this practice. ​I am writing this review to help others who are currently looking for an orthodontist. Orthodontic treatment is a major, long-term commitment. If flexible scheduling and timely follow-ups are important to you, please take this into account before choosing this office.

I was a patient of Dr. Howard's from 2024-2026 for Invisalign. Dr. Howard and his team were…read moreabsolutely amazing throughout the entirety my treatment. As a full time working adult, I really appreciated that each visit was quick yet thorough and there was clear communication on when visits were expected to be longer than others. I was always offered extra care items like tray cases and chewies (which is constantly lost) which I never got at the orthodontist I went to when I was younger. The space is very clean and inviting and all the people there are very friendly and professional. I highly recommend Dr. Howard and his wonderful team for your orthodontic needs!

Very satisfied with the quality and fit of my new Invisalign retainers…read more They are so sturdy and better than the previous ones from 2021. They're made even more precisely this time, and they fit like custom-made gloves for my teeth lol. They came with a brand new case with magnetic closure for easy access, and they also came with a couple packets of cleaning ingredients. $150 per retainer $300 total for both top and bottom retainers Highly recommend!

Probably the best dental office i've ever been to, attention to detail is immaculate and the staff…read moreand doctor are sweethearts! I love this office !! Thank you guys!

Everyone at this dental office is beyond amazing and so helpful especially with those of you who…read moreare scared of the dentist or fear coming they make you so beyond comfortable and completely reasonable with scheduling and going on your time.

Read the negative reviews before leaving this review. The saltiness of former patients surpasses…read morethat of a freshly cooked batch of McDonalds fries. I've always found the staff to be very accommodating and kind. What makes a good dentist office to me? Good dexterity and soft hands, Dr Khoe is a good golfer too (check). Not too old to have a bowl of Werthers up front, but not too young to be using words like 'bussin' and 'no cap' (check). Good assistants and hygienists (check). Derek is also an awesome hygienist! This office does stay busy and you may have some unexpected wait times. Just chalk it up to it being a good office. They're cranking out procedures like oil changes and they do it well. I'd be more wary of an empty office with no patients and staff.

I've been having teeth problems, cosmetic teeth, problems, pain in my mouth, scared to smile but…read moreafter visiting this dentist, I feel like a new person and I have my life back again thank you

Dr. Andrew Benedetto is an amazing doctor. I am very happy with his service. I am usually very…read morenervous around dentists, but Dr. Benedetto helped me feel comfortable and safe. I truly appreciate his calm and caring approach.

Great care not an easy task to find a great dentist with expertise calm mannerism listens to his…read morepatients with his caring assistant, Christine to boot!

Been coming here for so many years and everyone from the dentist to the receptionist are just great!read more

I've been coming to this practice for about 10 years, and my husband, children, and I have all been…read morepatients here. For most of that time, I've truly loved the experience. I have absolutely no complaints about Dr. Natividad himself--in fact, that is what makes it so difficult for me to write this review. He is kind, patient, thorough, and provides wonderful care to our entire family. My kids genuinely love seeing him, and we have always felt confident in the care he provides. Unfortunately, over the last few years, I've noticed a significant decline in the customer service from the front office staff, as well as a growing lack of appointment availability. When trying to schedule routine appointments six months in advance, I've often been met with an attitude that makes me feel as though I'm inconveniencing the staff simply by asking to look at available dates. More recently, I've also received multiple calls asking whether we are actually coming to our appointments and being told that if we aren't, the appointment will be given to someone else--even after I have already confirmed the appointment through the practice's text confirmation system and verbally confirmed it with the office. The tone of these calls has felt unnecessarily rude and pushy, rather than helpful or accommodating. I also recently needed to reschedule a routine cleaning. I explained that I was completely flexible and could come any day or time, yet I was told that if I canceled, I wouldn't be able to be seen for another six months. I understand that availability can be limited, but being unable to reschedule a routine cleaning for six months when I have an open schedule feels unreasonable and leaves very little flexibility for patients when unexpected circumstances arise. I've overlooked these issues for the last few years because of how much my family and I value Dr. Natividad and the care he provides. My children especially love him, and that has been the biggest reason I've hesitated to look elsewhere. However, the front office experience has reached a point where I'm seriously considering finding another practice for our family. I truly hope the office takes this feedback seriously. The front desk is often the first interaction a patient has with a practice, and unfortunately, the current experience can come across as though the attitude is, "you need us, we don't need you." Patients should feel welcomed, respected, and accommodated--not as though they are an inconvenience for asking questions or trying to schedule care. I would really hate for our family to leave a practice we've been loyal to for nearly a decade and where we genuinely love the doctor. I hope the front office team can improve their communication, professionalism, and willingness to work with patients, because we would much rather stay than have to find a new practice.

The quality of care has been amazing here. I would like to a kudos to all the staff here, but…read morespecifically the manager Brittany! She has been nothing but exceptional and the way she leads her staff shows is a direct reflection on how this office is ran. Additionally, the type of care that I received when getting my teeth fixed really helped out.

I decided to go to the Dental Group of Arcadia after years of going to the Highland Park location…read more I wanted to have an experience that wasn't transactional. I was pleased with the amazing service that was provided by the staff. From the front desk agents to the dental assistants to the dentists themselves, they were able to make each visit warm and transparent, and to show empathy by allowing me to make my decisions without the influence of personal gain. I am happy to share that I will continue to go to this location because of the overall quality of care provided. Thank you all again!

Beyond happy with my experience at Arcadia Pediatric Dental Practice. My nieces have been coming…read morehere for years and when it was time to schedule my daughter's first dental appointment I decided to bring her here as was recommended by my sister in law. Scheduling was easy and efficient. The front desk staff was welcoming and personable from check-in to check out. Dr Brian was thorough in his examination of my 19month old and did an amazing job in educating my husband and me on proper dental care for our daughter. About a week later we received a thank you letter for our visit (what a classy touch). I feel confident that my daughter's dental health will be in great hands for many years to come.

I had such a wonderful experience with both the pediatric and adult dentistry teams at Arcadia…read morePediatric Dental. Yes, they also take adult patients! Dr. Eddie was amazing with my 2.5-year-old and even gave me tips for his dental care. I thought it would be impossible to get my son to open his mouth, but Dr. Eddie worked his magic -- he completed a full checkup and a cleaning while my son stayed calm and comfortable. I also saw Dr. Cindy for myself. She was incredibly kind, very thorough, and gentle. I usually get very nervous at the dentist, but she made everything feel easy and stress-free. Karla (dental assistant) was caring and supportive during both visits, and she made us feel comfortable right away. Ana at the front desk greeted us so warmly and made check-in effortless. You can tell they both genuinely love working there. I love that this office is a one-stop shop for both pediatric and adult dental care. It made our visit so convenient and reassuring. It's rare to find a place where every person makes you feel truly cared for. I'm so grateful for the entire team and highly recommend them.

Dr Vo & her team are superb!…read more I needed to get 3 of my wisdom teeth out, which the previous dentist/surgeon at a different practice couldn't do & messed up. Not only was it not painful, she helped get rid of the pain left by the previous Dr. I wasn't able to eat after my last visit with the old Dr for almost 2 weeks, or eat on the side that was worked on by them for over a month. But with Dr Vo, I was able to eat again the next day & even on the side I haven't been able to eat with! Couldn't have asked for a better Dr to help me get rid of my wisdom teeth, look no further if it's causing you pain! Highly recommend Dr Vo & her team for any dental work! Thank you again Dr Vo for helping me feel like me again!

I recently visited the clinic for a teeth cleaning and a wisdom tooth extraction. Dr. Ana Chung…read moreperformed the cleaning thoroughly yet gently, leaving my teeth feeling completely refreshed. For the extraction, Dr. Lan Vo was highly skilled and reassuring; I was quite anxious beforehand, but the procedure was quick and went much smoother than I expected. Both doctors were professional, took the time to explain everything clearly, and gave detailed advice on post-care. The clinic has a comfortable environment and welcoming staff--a truly reliable place for dental care.