Amazing care, knowledgeable, competent, good social skills, and the only thing that didn't go well…read morewas me not wearing my rubber bands. Dr Hwang, the facility, technology, and her staff are the best!

The biggest issue with this office is that the doctor is frequently away, and the office is only…read moreopen on Mondays, Tuesdays, and Thursdays. As a result, rescheduling an appointment is extremely difficult. Furthermore, if you or your children experience an urgent issue, you may have to wait four to six weeks to be seen, which is completely unreasonable for an emergency. ​This is the main reason I regret choosing this practice. ​I am writing this review to help others who are currently looking for an orthodontist. Orthodontic treatment is a major, long-term commitment. If flexible scheduling and timely follow-ups are important to you, please take this into account before choosing this office.

My kid has been coming here for a few years and we couldn't be happier with the Drs/Staff. They are…read moregenuinely kind, understanding and professional. When I tell my kid it's time for the dental check up, he seems just as excited as going to the toy store. The dental office is clean, bright and very welcoming. Appointments are easy to make, we're seen on time and we are done in no time. Excellent dental office!

Very satisfied with the quality and fit of my new Invisalign retainers…read more They are so sturdy and better than the previous ones from 2021. They're made even more precisely this time, and they fit like custom-made gloves for my teeth lol. They came with a brand new case with magnetic closure for easy access, and they also came with a couple packets of cleaning ingredients. $150 per retainer $300 total for both top and bottom retainers Highly recommend!

Clean office. Friendly staff. Gentle and honest with patients. All I can ask for in a dentist…read more II haven't needed major work, but have come in for regular cleanings and fillings. I appreciate their thoughtfulness with patients. They accept my dental insurance ande that works there is friendly. Their front desk staff gives me a call the day before an appointment to remind me.

Probably the best dental office i've ever been to, attention to detail is immaculate and the staff…read moreand doctor are sweethearts! I love this office !! Thank you guys!

Read the negative reviews before leaving this review. The saltiness of former patients surpasses…read morethat of a freshly cooked batch of McDonalds fries. I've always found the staff to be very accommodating and kind. What makes a good dentist office to me? Good dexterity and soft hands, Dr Khoe is a good golfer too (check). Not too old to have a bowl of Werthers up front, but not too young to be using words like 'bussin' and 'no cap' (check). Good assistants and hygienists (check). Derek is also an awesome hygienist! This office does stay busy and you may have some unexpected wait times. Just chalk it up to it being a good office. They're cranking out procedures like oil changes and they do it well. I'd be more wary of an empty office with no patients and staff.

I've been having teeth problems, cosmetic teeth, problems, pain in my mouth, scared to smile but…read moreafter visiting this dentist, I feel like a new person and I have my life back again thank you

A real dentist. He does high quality work, at a fair price. No special discounts, no upselling…read more Just dentistry. I have received X-rays, cleaning, bleaching and a cap on one tooth from Dr. B. Price seemed entirely reasonable. I did not shop around, just went with his recommendations. He does not upsell you on $800+ "gum treatments." He provided a lengthy explanation on why those are not helpful and indeed harmful in many situations. I don't pretend to be a dentist-I advise you to ask him yourself for the explanation. It is worth noting that another, less reputable dentist told me these were an essential part of my dental health and my mouth was basically going to fall apart without them done 4x per year at a cost of $3,800+ (and about $4,000 of other treatments Dr. B also recommended against). Also, I have recommended several friends and family members to him, all of whom have reported he has done the same treatment on them that other dentists in more expensive communities do (South Pasadena and Beverly Hills) and charged about two thirds of the price of their previous dentist. I even wanted to buy a new $300 Sonic care toothbrush from him, and he suggested I try Bed Bath and Beyond first because "I could use a coupon." I love this guy. A+++++

Dr. Andrew Benedetto is an amazing doctor. I am very happy with his service. I am usually very…read morenervous around dentists, but Dr. Benedetto helped me feel comfortable and safe. I truly appreciate his calm and caring approach.

Been coming here for so many years and everyone from the dentist to the receptionist are just great!read more

I've been coming to this practice for about 10 years, and my husband, children, and I have all been…read morepatients here. For most of that time, I've truly loved the experience. I have absolutely no complaints about Dr. Natividad himself--in fact, that is what makes it so difficult for me to write this review. He is kind, patient, thorough, and provides wonderful care to our entire family. My kids genuinely love seeing him, and we have always felt confident in the care he provides. Unfortunately, over the last few years, I've noticed a significant decline in the customer service from the front office staff, as well as a growing lack of appointment availability. When trying to schedule routine appointments six months in advance, I've often been met with an attitude that makes me feel as though I'm inconveniencing the staff simply by asking to look at available dates. More recently, I've also received multiple calls asking whether we are actually coming to our appointments and being told that if we aren't, the appointment will be given to someone else--even after I have already confirmed the appointment through the practice's text confirmation system and verbally confirmed it with the office. The tone of these calls has felt unnecessarily rude and pushy, rather than helpful or accommodating. I also recently needed to reschedule a routine cleaning. I explained that I was completely flexible and could come any day or time, yet I was told that if I canceled, I wouldn't be able to be seen for another six months. I understand that availability can be limited, but being unable to reschedule a routine cleaning for six months when I have an open schedule feels unreasonable and leaves very little flexibility for patients when unexpected circumstances arise. I've overlooked these issues for the last few years because of how much my family and I value Dr. Natividad and the care he provides. My children especially love him, and that has been the biggest reason I've hesitated to look elsewhere. However, the front office experience has reached a point where I'm seriously considering finding another practice for our family. I truly hope the office takes this feedback seriously. The front desk is often the first interaction a patient has with a practice, and unfortunately, the current experience can come across as though the attitude is, "you need us, we don't need you." Patients should feel welcomed, respected, and accommodated--not as though they are an inconvenience for asking questions or trying to schedule care. I would really hate for our family to leave a practice we've been loyal to for nearly a decade and where we genuinely love the doctor. I hope the front office team can improve their communication, professionalism, and willingness to work with patients, because we would much rather stay than have to find a new practice.

The quality of care has been amazing here. I would like to a kudos to all the staff here, but…read morespecifically the manager Brittany! She has been nothing but exceptional and the way she leads her staff shows is a direct reflection on how this office is ran. Additionally, the type of care that I received when getting my teeth fixed really helped out.

I decided to go to the Dental Group of Arcadia after years of going to the Highland Park location…read more I wanted to have an experience that wasn't transactional. I was pleased with the amazing service that was provided by the staff. From the front desk agents to the dental assistants to the dentists themselves, they were able to make each visit warm and transparent, and to show empathy by allowing me to make my decisions without the influence of personal gain. I am happy to share that I will continue to go to this location because of the overall quality of care provided. Thank you all again!

I went in for an adult (they are known for pediatric) cleaning and exam with dr Cindy. She is…read morereally good. I'm not too close to this practice (40 min drive one way) but I really enjoyed the service. My teeth and gums did not hurt, I think she has steady and gentle hands! Highly recommend!

Disappointing Front Desk Experience - October 17, 2026…read more We had a disappointing experience at Arcadia Pediatric Dental today. Upon arrival, no one was at the front desk. When a staff member finally acknowledged us, her only response was, "What's the name?" No greeting or welcoming attitude. Our appointment was at 10:30 AM, but we weren't attended to until 10:50AM. The staff member was also rude when informing us that only one parent could go in, despite both parents being allowed during previous visits. I understand offices have policies, but basic courtesy, professionalism, and respect should not be optional. Perhaps the front desk staff needs additional training on treating every patient and parent with kindness and respect. Parents deserve a welcoming environment, especially when bringing their children in for care. Just be aware of the potential attitude at the front desk.

Dr Vo & her team are superb!…read more I needed to get 3 of my wisdom teeth out, which the previous dentist/surgeon at a different practice couldn't do & messed up. Not only was it not painful, she helped get rid of the pain left by the previous Dr. I wasn't able to eat after my last visit with the old Dr for almost 2 weeks, or eat on the side that was worked on by them for over a month. But with Dr Vo, I was able to eat again the next day & even on the side I haven't been able to eat with! Couldn't have asked for a better Dr to help me get rid of my wisdom teeth, look no further if it's causing you pain! Highly recommend Dr Vo & her team for any dental work! Thank you again Dr Vo for helping me feel like me again!

I recently visited the clinic for a teeth cleaning and a wisdom tooth extraction. Dr. Ana Chung…read moreperformed the cleaning thoroughly yet gently, leaving my teeth feeling completely refreshed. For the extraction, Dr. Lan Vo was highly skilled and reassuring; I was quite anxious beforehand, but the procedure was quick and went much smoother than I expected. Both doctors were professional, took the time to explain everything clearly, and gave detailed advice on post-care. The clinic has a comfortable environment and welcoming staff--a truly reliable place for dental care.