Loyal dentistry has been the ONLY dental office I am not afraid to visit. Their staff is so…read moreprofessional and friendly and their hygienists are so knowledgeable and non-judgmental. They have the best tips and provide you with easy instructions on how to care for your teeth. I absolutely love love love that Anna Marie texts you like you're besties! It literally brightens up my day. Haha. This dental office has treated me like family (Dr. Katie remembered I had a baby and I hadn't seen her well over a year until I decided I wanted aligners). Office is clean and welcoming which reflects their quality of care. I know I can trust them with all my dental needs (: If you're looking for a new dentist/dental office, this is the place !!! I hope they open a pediatric office soon bc I love them that much. Lol

I can't recommend this practice enough! I came here on a recommendation from a young patient who…read morehad an excellent experience getting a bridge, and I am so glad I listened. It is truly a patient-centered practice. The dentist is incredibly thorough but never pushy about selling unnecessary treatments, which is a rare and refreshing find. On top of the great clinical care, the office staff is phenomenal. They communicate seamlessly via text, making it incredibly easy to coordinate appointments, handle insurance questions, and complete new patient paperwork without any hassle. Efficient, honest, and high-quality care!

Been coming here for so many years and everyone from the dentist to the receptionist are just great!read more

I've been coming to this practice for about 10 years, and my husband, children, and I have all been…read morepatients here. For most of that time, I've truly loved the experience. I have absolutely no complaints about Dr. Natividad himself--in fact, that is what makes it so difficult for me to write this review. He is kind, patient, thorough, and provides wonderful care to our entire family. My kids genuinely love seeing him, and we have always felt confident in the care he provides. Unfortunately, over the last few years, I've noticed a significant decline in the customer service from the front office staff, as well as a growing lack of appointment availability. When trying to schedule routine appointments six months in advance, I've often been met with an attitude that makes me feel as though I'm inconveniencing the staff simply by asking to look at available dates. More recently, I've also received multiple calls asking whether we are actually coming to our appointments and being told that if we aren't, the appointment will be given to someone else--even after I have already confirmed the appointment through the practice's text confirmation system and verbally confirmed it with the office. The tone of these calls has felt unnecessarily rude and pushy, rather than helpful or accommodating. I also recently needed to reschedule a routine cleaning. I explained that I was completely flexible and could come any day or time, yet I was told that if I canceled, I wouldn't be able to be seen for another six months. I understand that availability can be limited, but being unable to reschedule a routine cleaning for six months when I have an open schedule feels unreasonable and leaves very little flexibility for patients when unexpected circumstances arise. I've overlooked these issues for the last few years because of how much my family and I value Dr. Natividad and the care he provides. My children especially love him, and that has been the biggest reason I've hesitated to look elsewhere. However, the front office experience has reached a point where I'm seriously considering finding another practice for our family. I truly hope the office takes this feedback seriously. The front desk is often the first interaction a patient has with a practice, and unfortunately, the current experience can come across as though the attitude is, "you need us, we don't need you." Patients should feel welcomed, respected, and accommodated--not as though they are an inconvenience for asking questions or trying to schedule care. I would really hate for our family to leave a practice we've been loyal to for nearly a decade and where we genuinely love the doctor. I hope the front office team can improve their communication, professionalism, and willingness to work with patients, because we would much rather stay than have to find a new practice.

As someone with lifelong dental phobia, I can't say enough good things about Dr. Valerie. I avoided…read moredental work for years because of my anxiety, but she has always been patient, compassionate, and understanding. She makes me feel safe, never judged, and genuinely cared for. There have been appointments where I've cried, and she's always met me with kindness and patience. The fact that I trust her with my dental care is something I never thought I'd be able to say. Judy also did an excellent job cleaning my teeth, and the entire staff is warm, friendly, and welcoming. I highly recommend this office, especially for anyone with dental anxiety. Thank you Dr. Val, Judy, and team!

They tried to send me home after removing my molar without putting the temporary crown on. They…read more were just going to send me off with an empty socket before the novacaine wore off, and it only got caught because I questioned the itemized bill and my dentist came out to check on things. Then it turned out I had 2 cavities they didn't mention, but assumed I'd get and pay for. *Then* it turned out there was a third cavity they forgot to mention (I need to floss more). I said "medical malpractice" and they tried to placate me with a senior dentist at the practice talking to me. Then my dentist said she just "doesn't tell her patients about the less significant diagnoses", as some sort of courtesy. What doctor of any kind does that? I stayed firm, and they ultimately refunded my money. Thousands of dollars. I should report that dentist to the medical board.

Toni and Dr.Ben were amazing. Geat to talk to. Had the best time! Teeth cleaning was painlesss!!!read more

Been going to West Coast Dental in Monrovia for yrs and everyone is very kind. Dr. Ben is always…read morehonest and gentle. He refers me to right provider if anything requires extra. All the dental assistants, Veronica, Lynn, Yesica, Dora, etc are super nice and work fast since they are busy all the time. Dr. Terzian is the man who I can rely on when it comes to a complicated surgery. Too bad Dr. Park doesn't work there anymore. He was an awseome periodontist who saved my gum and teeth. Since it's not a small private dental office, they get busy quickly with lots of people waiting because they accept lots of patients as much as they can handle. But cuz of that, I could squeeze in when I had a dental emergency with tooth infection. Thanks everyone!

Probably the best dental office i've ever been to, attention to detail is immaculate and the staff…read moreand doctor are sweethearts! I love this office !! Thank you guys!

Everyone at this dental office is beyond amazing and so helpful especially with those of you who…read moreare scared of the dentist or fear coming they make you so beyond comfortable and completely reasonable with scheduling and going on your time.

Read the negative reviews before leaving this review. The saltiness of former patients surpasses…read morethat of a freshly cooked batch of McDonalds fries. I've always found the staff to be very accommodating and kind. What makes a good dentist office to me? Good dexterity and soft hands, Dr Khoe is a good golfer too (check). Not too old to have a bowl of Werthers up front, but not too young to be using words like 'bussin' and 'no cap' (check). Good assistants and hygienists (check). Derek is also an awesome hygienist! This office does stay busy and you may have some unexpected wait times. Just chalk it up to it being a good office. They're cranking out procedures like oil changes and they do it well. I'd be more wary of an empty office with no patients and staff.

I've been having teeth problems, cosmetic teeth, problems, pain in my mouth, scared to smile but…read moreafter visiting this dentist, I feel like a new person and I have my life back again thank you

What can I say about Dr. Kelly Hong and Dr. Evans!!? Well, I am a tireless advocate on this…read moredentistry HOME. Their attention to details is what I come here for, because not one thing is too diminutive. From their cleaning service ( she did the best cleaning I've ever had) by their great staff to their front desk, they just know how to make you feel like you're at home. Because of them I actually look forward to going to the dentist! (Tentative on procedure...extractions), but even then I felt very comfortable and knew I was in good hands. Thanks Dr. Evans for making it painless! Dr. Kelly, you rock!! I admirer your story helping the less fortunate children in Vietnam. It inspires me that not only are you credible and so respected in your industry that you give that gift to those in need pro bono is absolutely amazing! The reason why your entire staff are so great is because whom they are working for is just sincerely a good hearted person! The best thing about anyone in any profession/business is how well the person who runs it, listens. I haven't gotten my Invisalign treatment trays yet, but she was keen to listen to everything I wanted done and I have no doubt that she will execute! Lastly, the front desk Susan , Nichole , and Pablo are my new homies!! They never rush me out and always seem like they don't want me to leave after my procedures are done. I feel like I can just talk to them the entire day just about the most random things. There's professional and there's human relation , they know how to integrate both very well.

Dr. Shaan Baig and his team are top notch! I am a big baby when it comes to the dentist and Dr…read more Baig quelled all my dental fears. The pain-free experience and his excellent "chair-side" manner will have me returning regularly (without fear of pain) for check ups. Pamela at the front desk is also amazing! She makes confusing billing issues comprehensive and does it all with a smile. Thank you!

David's team booked and handeled our at office event with great care and timing! We will definitely…read moreuse them again!

I got my routine cleaning this week with Luxo. Dr Lin was professional and made sure I was…read morecomfortable the entire time. It was my first time experiencing a mobile dental service. With Dr Lins care and professionalism, I felt more comfortable than going into an office. The convenience of Dr Lin coming to your home was awesome! I would recommend it to anyone!