Terrible. Bathroom cabinet/marble top was measured wrong. My contractor installed before I saw it,…read moremaking necessary drain adjustments to make it work, connecting flexible pipe. I called about it and was told "the pipes are where they are" and they wanted to charge me $100 for restocking and I would have had to pay for a replacement. They were not going to credit me any of the $1873 I had paid. All I received from them was attitude.

Beware. Do not even consider. Would give less than one star if I could…read more Deceptive practices! Was promised and paid upfront for quality custom designed cabinets made on GB K&B premises, like the ones I ordered for my kitchen (and was satisfied). Bath design, however, a completely different experience. Cabinets are too cheap even for a laundry room, are definitely not custom made. My installer agrees. GB K&B is now ordering from an outside vendor. I was not told of this upfront. Charlotte House of GB K&B did the measurements; however the shower bench and adjacent closet do not align properly. I called Charlotte House, at first she promised to "make it right," but then referred me to Sharon Bedolli (owner). Sharon at first said she would help then did not respond. I also contacted office manager Kelly Bedolli, no satisfaction there either. How they can stay in business going forward is unclear to me.

His dad is not a licensed plumber and does patch work that is outdated and doesn't follow new…read morecodes. Hire a licensed plumber for any of their work. A plumber looked at the work he had done for me. Shook his head and had to replace everything he did.

Willing to work with customers to get the project done right. Seeks knowledge and the right experts…read moreto keep expanding his experience and expertise. Helped finish a staircase remodel including wall and ceiling drywall and staircase installation in an old house without a square or flat wall. Even through the hiccups, they stay positive and are determined to get it done.

Installed our kitchen cabinets, they were extremely polite and punctual. Quickly made small…read moreadjustments for wall issues. Will be calling for other projects.

Didn't finish the job and didn't return my texts or calls. This business is a hard no for me going…read moreforward. Oh. And the skylight STILL leaks.

Was quoted a wrong price on water heater repair.They promptly called me back with a correct…read morequote.They repaired water heater the next day.

friends, family and myself have used mb heating and cooling . big mistake!!! you will end up in a…read moremoney pit when they break your units more! then they tell you that you need a whole new unit so you spend 10k plus on a new unit thinking everything will work fine from here on out only to find out that they can't install it properly. So they charge you even more money to fix what should have been installed properly the first time . Absolutely do not use unless you want to go broke!!!!

Asked for a plumber to turn off my boiler . We both decided to leave the boiler on which made more…read moresense . They sent me a charge for the boiler that the plumber never turned off . I called and they stated they would give me a call back once they reviewed everything. Today I called to schedule an appointment and was asked to pay that same bill . I stated I don't mind paying if you come and turn off the boiler now since technically nothing was done that day . He stated he would remove charge and to never call them again . Yes this service is terrible and unprofessional.

Do your research. Rates $120/hour. My fault for not asking. Job ended up taking almost 7 hours…read more Leaking faucet doesn't leak now but for that price I would have bought a new tub instead. I see here that the shop is union.

I had a large section of a very big gum ball tree fall on my roof a few weeks ago during a wind…read morestorm. My insurance agent called Repair Masters and Steve came out on a Wednesday evening. He was very kind and did a great job of calming me down and convincing me that everything would be taken care of. He sent someone out to put tarps over the holes in the roof until the tree could be removed and the roof repaired. He somehow did this in the dark. Then Steve came again to check the tarps over the weekend since rain was predicted. Repair Masters dealt with my insurance company and that went very smoothly. The crew who came to work on the roof were here promptly at 7am and were very professional. They finished what seemed to be a big job in a day and a half and cleaned up when they finished. I would highly recommend Repair Masters and Steve was especially kind and efficient.

I needed a bathroom floor replaced asap. The owner came out the day I called to give an estimate…read more He sent someone out the very next work day. Monday at 7:30 am. I was shocked when the contractor showed up that day and on time. This has never happened with contractors I've hired in the past! I asked him to replace anything he saw that was damaged. He ran into other problems and he took care of them. He was professional, had a great eye for detail, and his work was very neat and sturdy. I was told it would take 1-2 days when I was given the estimate. The job was completed in a day and a half. It looks great! It came in just a little over the estimate due to the extra materials needed to complete the job properly. I believe the price was fair. I am looking forward to hiring this company for more repairs and remodeling on my home in the future. It means a lot to me that they actually showed up when they said they would and the cost was reasonable.

Everyone from Sandy in the office to Nick & RJ who came out to fix my leaking toilet were kind &…read morehelpful. Great people and excellent customer service! Definitely recommend.

They were response, quick and budget friendly. I appreciated Matt's suggestion on how to address my…read moreplumbing issue.

Our AC wouldn't turn on on a hot, humid, rainy Saturday. Matt was at our house as soon as the storm…read morecleared. He was polite, efficient, knowledgable, and honest. It turned out to be a minor repair and he was on his way. We were very pleased. There's no reason to call any other HVAC repair. These guys are the BEST. Thank you.

WOW! Air conditioner took a dive last night, figured I…read morewould deal with it in the AM to see how long the wait would be to get it looked at. Called this company at approximately 10:30 AM, they gave me an appointment window (same day!!) for 11AM to 1PM. Tech was here at approximately 12:30 or so and did a complete check on the system, replaced an antique condenser and filled the Freon. He was out of here by 1:15. System works great and the pricing was extremely fair. Eades is my new "go to guy" for my HVAC/plumbing needs. Great job! It was awesome to find a Springfield company that didn't try to screw over seniors.