Greeted immediately upon entering the store, super service, and ample selection and stock. I will…read moredefinitely be coming back. Buy with confidence!

I visited this store July 29 to return un-used and unopened items per their return policy. The…read moreassociate at 6435 Dobbin Rd, Columbia, MD, informed me to return the items to Carquest at 9301 Snowden River Pkwy, Columbia, MD, as they were originally picked up from that location. I was pressed for time and did not have the time investment to address this appropriately. However, as I researched Advance Auto return policy, I realized the associate and the supervisor provided inaccurate information and at worst simply treated me as an inconvenience. I DO NOT RECOMMEND this store, and I will influence others not to patronize this store.

Great customer service!…read more We stopped by because of a check engine light. The rep quickly hooked up the diagnostic machine, gave us the error code, and even printed out the details -- all for free. On top of that, they recommended a mobile mechanic for repairs. Super helpful and honest. Definitely recommend if you're dealing with car trouble and are in need of a reason why.

This AutoZone is exceptional. Instantly greeted and asked if I needed help. Super customer centric…read more Good selection and stock. But with confidence.

BLUF: Electronic parts are made too cheaply, are non-refundable, and are often defective…read more I purchased a blinker relay here for my 2003 Ford mustang online. The relay I got here didn't work and just got hot (it showed signs of being defective). Went back to get a refund. I casually explained to the employee that I needed a new one because the first one was getting hot and just not working. Right off the bat he began gaslighting me that the issue wasn't the relay and was most likely a crossed wire. I disagreed, got a new relay and went on my way. That one didn't work either. I went to a different store (Ellicott City) and explained that the relays clearly weren't working and they refused to refund me because they are electronic parts. I didn't do the exchange again because they clearly weren't compatible with my vehicle or just plain cheap. I got a used Ford brand relay off ebay and it works just fine. Long story short I'm never going back to Advance Auto Parts. Bad experience all around.

I was disappointed with the service I received. I had ordered an item online to avoid searching for…read moreit in the store and received confirmation to pick it up in 30 minutes. When I arrived, the lady at the counter couldn't find it. I wondered why the order had gone through if the item was not in stock. another employee suggested calling another store for pick up. Since I had ordered from the store app nearby to save time, I expected them to spend a few extra minutes to find a solution since no other customers were waiting. They could have offered delivery or suggested shipping the item to me. I think they were too quick to offer a refund...

I was short-changed. I admit, I didn't spend much, but I was short-changed of $10, so the item…read moreactually cost me more than 200% what it should have. When I questioned it, a brief discussion ensued and I was pretty much dismissed, despite me offering visual evidence. I'm sorry the store is doing so badly that they need to short-change their customers. I will not be coming here again. Highly not-recommended.

I would highly recommend NAPA Auto Parts on Washington Blvd above the rest of auto parts stores. Mr…read moreJimmy expescially was a great employee to work with he helps me and went above and beyond anything he had to do. I get the feeling that these guys have actually worked on a vehicle so you're less likely to leave out of there with a part you didn't ask for but the right part the first time.

I called the day before for a part they said they had it when I got that took an hour or more…read morelooking for the item. I asked the manager Tracy if she could discount a little bit since my long wait. They then said we found it. Ten minutes later still not here. This company needs to get more organized this is ridiculous

I run S K Auto Repair Workshop LLC in Alexandria, Virginia. I ordered a engine from Calton Auto…read moreParts Recyclers for my customer's car. After full installation engine was found bad ( not in working condition ). I talked to the Manager of that facility. As per him the engine he is going to replace will be in good working condition, otherwise he will pay the cost of the labor. But unfortunately the replaced engine was found bad as well.This practice was repeated three time. The third and final attempt worked. I lost more than $2500/- in the shape of labor cost. I supposed to get this money back from Calton Auto Parts which I was promised by the Manager. But still on I have not received any penny or labor charges. Every time I called to the company, Mr. Ricky, Manager tells me that the check is on the way. Just the precaution for all the customers.

More retail than most stores. Friendly and helpful. Plus they are attached to the mail Waterhouse,…read moreso most things are only a short wait away. Way better than the main Street location.

Excellent service and reasonably priced. I've taken my fiance's car there and my son's car there…read more Every time they provide an honest assessment and reasonable pricing for the fixes needing done.

Honest. Know what they're doing. Just ask any customer they have, and you will get a thumbs up…read more Bill Mitchell

Eek! Methinks not…read more BE AWARE!!! STAY A W A Y!!! If I would want to rate their customer service I rate them 0 out of 100... Emoloyees are rude, lazy, unhelpful and super nasty! I'm wondering how they are still in business during this though economy time!

Went there to get power steering fluid. Called them first, and they told me they had…read moreHonda-compatible fluid, gave me an estimated cost, and the size of the bottle. Guy at the counter was able to point to the correct item. I was in and out in less than two minutes, even though there were other customers in the store (a bit after noon on a Monday). No complaints about customer service from me.

I am writing an updated review for a review I left this week. The manager after seeing my review…read morehas communicated very well with me to address my issues with items I purchased. Apparently, the items were by mistake sent out without being checked over for defects. The company acknowledged this and credited me for their mistake. They did advise to always get pictures emailed before ordering from a salvage yard which will be very helpful to anyone who orders. Since I couldn't remove the rating from before , I wanted to give credit to the staff who graciously helped resolve the issues with our order. Thank you Chucks for following up and understanding our needs.

From the owner: Chuck’s Auto Parts Solutions is your trusted source for premium recycled OEM, remanufactured, and…read morenew aftermarket auto parts. With over 52 years of family-owned and operated excellence, our third-generation team proudly serves customers nationwide from our state-of-the-art facilities in Douglassville and York, Pennsylvania. From engines & transmissions to body panels, wheels, tires, headlights, taillights, and interior components, we carry parts for nearly every make and model 2008 and newer. Our vast inventory is constantly growing—adding up to 135 new vehicle listings daily—ensuring we have the parts you need, when you need them. Each part goes through our quality process—cleaned, inspected, tested, and graded for an accurate part description—so you can buy with confidence. Plus, we offer nationwide shipping and our available LIFETIME part & FULL labor rate warranty coverage for true peace of mind. Whether you’re a repair shop, dealership, or DIY car enthusiast, Chuck’s delivers Quality Parts, On Time, As Described.