I was looking for a shop for cycle gear and saw this one in the shopping center…read more I went in and was greated by the staff and was amazed by the large scale store with all types of assessories, clothing and gear for motorized cycles. I was able to get a lock for my bike, which was my motive for going to the store. If you have a motorcycle, dirt bike or such similar you will be excited to know they more then like will have what you need or could get it fairly quick for you.

I rarely write reviews but I wanted to give a shout out to the two gentleman working the store…read more They were both very helpful with giving information about heated geara nd helmets with me as well as helping every customer. They did not try to upsell anything, listened to what I was going for, and give recommendations. Cycle Gear is the place to go for all your motorcycle gear needs!

I had a really ... interesting experience when I bought a new battery for my vehicle. The…read morealternator had died, and my SIL is the one who went and bought the new one, and apparently had quite a chat with one of the staff. The guy remembered him and told me all about how he told my SIL how to do the install (which of course he had already found on YouTube!) So when they said they'd install the new battery, although I had to wait several minutes, the employee was very pleasant and helpful. The whole business was a tad slow, because he dropped a bracket into the engine compartment. My vehicle has a protective cover under the engine, so it didn't get all the way to the ground. Bless him, this man went back inside and got a rain slicker, which he laid on the ground and then crawled underneath to retrieve the bracket. This is where it gets interesting. I stood out in the sun because it felt wrong to sit in the SUV while he did the work... and I ended up handing him tools. He barked, "Give me the socket" and "give me the ratchet, no the other one!" The capper was when he finished putting the protective cover back on, held up his hand to me and said, "Help me up!" LOL! I didn't mind it nearly as much as when my ex-husband used to do it. ;) Anyway, we get great service here and prices are about like any auto parts place. And it's close to home.

Went in to grab a few things for my car specifically a fogger they didn't have much of a selection…read more Shelves were sparse in certain areas and staff wasn't friendly.

Another great experience! I dropped my car off the night before. I scheduled an appointment for…read morethe next day at 7:15 am. I was at work during this time and it was such a huge relief to kill two birds in one stone. In the past, I would have to take off from work when working with other dealers. I received a voice message around 10:00 am stating that my car was ready. I picked it up after work and everything looked great! I did a few proactive things to make my experience run smoothly: 1. I bought my car from this dealer and I purchased pre-paid maintenance. 2. I have an online account through the service department so I scheduled everything online in advance. 3. I asked a million questions during drop-off and the service attendant didn't mind (I think!). 4. They also have overnight drop-off ( I wasn't expecting to arrive during their service hours but I did!). I was relieved in knowing that it didn't matter what time I dropped my car off because overnight drop-off was available. THANK YOU!!!!

Got the job done eventually, but the process took way too long…read more I recently ordered a set of four new tires to be installed at Ourisman VW Laurel. What should have been a standard, simple tire installation turned into an incredibly frustrating ordeal. My original appointment was on July 28th. I waited for hours, only to find out the new tires had sidewall damage. While they did waive the labor charge for that initial delay, the situation quickly spiraled. I ended up being without my vehicle for three days due to back-and-forth delays, a second set of defective tires with flat spots, and a severe lack of communication from the service team during those first few days. It was a massive inconvenience. To their credit, they did eventually get it right. Service Manager Mike stepped in, stayed in consistent contact with me while processing the claim with the tire distributor, and finally got the right tires in. When I returned on August 5th, over a week later, for the actual installation, Mike and my service advisor, Gerron Jackson, provided me with a loaner Atlas for the day and made sure everything was balanced and working perfectly. While I appreciate Mike and Gerron fixing the situation in the end, the whole process just took way too long. Waiving the initial labor fee on day one simply doesn't make up for losing access to my vehicle for 72 hours and having to wait an extra week just to get tires installed. Considering the extreme hassle and loss of time, I really expected some sort of additional goodwill gesture, like a couple of complimentary oil changes, to help rebuild my confidence in their service department. Because of how this was handled, I'm still hesitant to bring my vehicle back here for any serious mechanical work.

We were recently traveling away from home and ran over a huge bolt that punctured our rear tire…read more The folks at Cape got us in immediately, patched/plugged the tire, and got us on our way. Many thanks to their kind and courteous staff!

I have been taking my cars to Cape Auto for years. JP and his team do great work, communicate well…read moreand are there when you need them. I had a flat tire once and they plugged it right away so I could get on my way. The next time I had a check engine light and JP checked it right away and said it was safe to drive until they had an opening to get me in. Plan ahead because they are very busy and are typically 2-3 weeks out before they can get you in for an appointment. They seem to be reasonably priced and a good value for the expert service.

Good mechanic. Reasonable prices…read more Our car was making worrying noises, when turning, and especially when braking during a (western Maryland) mountainous drive. Back home, we took made an appointment online (Jul 2026) and took the car to Eakles ("ehk" as in weck). They inspected the brakes and found no problems. We may have overheated them or gotten some gravel up in the brake pads. The turning noise was a rubbing rotor or some such wheel part. They repaired it. The cost was much lower than i expected. The car was ready the same day. Eakles is our go-to!

Honest and efficient crew. I scheduled an appointment to diagnose an issue with my vehicle and was…read moreseen promptly. They were transparent about their findings and shared clear options to consider. No scamming, straight to the point.

I stopped in to Fred Frederick Laurel for the first time today to purchase a part for my Ram 1500…read more The garage is very nice. Several bays and air conditioned so the technicians and mechanics are comfortable while they work on your car. The parts and service department attendants were all very pleasant and helpful. I will be coming back for service.

Shoutout to Charlie, Brent, and team! These folks are amazing people. Not only did I get a…read moremaintenance appointment scheduled for the very next day, I also was able to drop off my truck the day before. I ordered 4 new tires that had to be ordered and delivered the following day. But wait there's more, I also had to go Philadelphia for a family members surgery and could not be back until the following week... they said no problem! They kept it on the lot for me. Brent even called me and asked if I wanted to save @$65 on my Bridgestone tires by opting out on the "Bridgestone" lettering not being white. I didn't even know that was a thing!! Then he explained that the best thing to do in addition was an alignment once the new tires were installed. Our Red Dodge Ram 1500 Lone Star is already blacked out so these tires went perfectly. We just ordered the same tires to replace our old ones with the white lettering. Genius and we saved money! Thanks to Brent! And a little secret, I had to have the team get out a space saver hanger out of my bumper!! It's the king that has two hanging hooks on both ends so that when it hangs down, it space saves. Well, I got one caught up in my tail gate after hauling stuff to my storage unit and because of the double hook detail it was stuck. So it wasn't able to pull up it up from the tailgate hinge, so I pushed it down thinking it would fall through! Wrong! Since I automatically panicked knowing it could possibly make a rattling noise if left in the tailgate which would drive us crazy... I was also thinking it could affect wiring or safety issues. Though I asked the team to try and remove it, I asked for them to keep on the DL and I would confess to my husband after the removal. Jesus teased me by pretending he was going to announce the task on the overhead speaker so the entire crew could hear it in the service bay and sales floor. I told him he was funny and that I was going to keep an eye on him from then on. The team did a great job with everything! And the carefully placed the rescued hanger on display on the passenger seat for me to appreciate. It literally was on my service ticket. The surgery also went smoothly! God is good! Now as my family member recovers, so will my truck be able to from the hanger removal. Thanks to the excellence of the Surgeon at University of Penn Medicine, the service team at Fred Frederick, and God's Hand on us this entire week!

I have been patronizing S A Best Tires Inc. for years. I swear, I have the worst luck with tires…read more Always getting nails stuck in them, or needed replacements because my commute wears my tires down quickly. Whether I just needed my tires plugged, one replaced or all four, S A Best Tires Inc. has provided me with fast, afforable and relaiable services during each and very visit.

Always helpful....and cheapest around usually. Also if you had their job , you'd drink tooread more

I am so surprised from all the low reviews regarding the service department. I manage a fleet of…read moreabout 16 vehicles or so, they've gotten me in and out quickly with correct parts every single time. They are very welcoming and helpful, I've never had a bad experience with any employee at the century ford service department.

The worst car buying experience we've had. The first vehicle I bought from them wasn't full on gas,…read morecome to find out the gas cap was broken shut and they knowingly handed it over to me anyway. They admitted they didn't fuel it up because the door was broken. The second experience has been worse. Getting someone to answer the phone is incredibly difficult. Then whoever you do get on the phone has no clue what's going on or what they're talking about. It took them weeks to return the difference of our check and the car's sales price after calling literally every day and leaving voicemails. You get a different "manager" each time that gives you the run around. The service department had my truck and closed 3 hours early without calling me and refused to release my truck to me. Terrible customer service every time, and high prices.