It's an absolute shame that they have dismantled the only affordable way servicemembers can work on…read moretheir vehicles. The signs are still up and the phone message is as if it's still open, but no one answers. We don't join the military to get rich, but there have always been things like MWR Hobby Auto centers to help save our pitiful pennies. This has been one of the perks I have enjoyed the most in my career. So sad to see it die.

I love this place; although I don't go as often as I used to because I drive a better car than I…read moredid in days gone by! Recently I got to a stage on the project car (aka Betty) that it was time to turn to brake drums and I could think of no place better, or more economical to tackle this task. The downside? You gotta already have access to the base; but hey, a lot of my fellow yelpers fit that requirement. Oh, and you better not be afraid to get dirty; this place is hands on; they'll help if you really need it, but you are the labor and talent working on your wheels. Tire mounting and balancing, brake drums and rotors and the like, the onsite tech will handle the machine work for you, but you gotta have those things off the vehicle yourself. A bay or two are set aside for oil changes and other quick work, stalls and lifts are available for the more time consuming work. They have a storage area, for a small fee, if you need more than one weekend to get the job done. You don't own more than basic hand tools you say? That's okay too, there are plenty of tools available for use. You just gotta follow the rules of the Tool Crib. Parts of Betty and I will be back soon!

Had a faulty battery for my Jetta and didn't know what to do today. Both the lady and gentleman…read morethat helped me today with the warranty and even let me borrow some tools to replace my battery. They are the best and we're very kind to me. Highly recommend!!

Great customer service. Very knowledgeable with everything. Goes out of their way to answer…read morequestions about the parts you are buying and makes sure you have what you need

Cool shop with cool folks :). In an interesting building…read morewith a story all of its own, and friendly service to boot :).

I went to this store once about 10 years ago and that was enough at the time. But recently I…read moreneeded a part for the daily driver (yeah, I broke something during a repair) on a weekend afternoon and according to the website, they had it in the store so I sucked it up expecting it to be what I remembered...surprise: massive improvement from the past. I've been back several times in recent months and this NAPA is back on the list of highly-acceptable options when buying parts. The folks behind the counter are polite, knowledgeable, and as fast as the customer in front of you will allow. Kudos to the current store manager for making this a place I want to go to again! It's still a NAPA, therefore most of what you want is behind the counter and this just isn't like the consumer-centric sort of autoparts store where you can browse the isles for bling, this get your parts and get back to fixin' stuff centric, so if you are looking for license plate frames, decals, and stuff to hang from the mirror, drive past and stop holding up the line!

I order a muffler for my 2005 Nissan Armada LE on 6/3/2018 from a lady name Kay. I originally…read morethought she was heaven sent because of her knowledge and professionalism. She was very quick in telling me a price and charging me extra for shipping. I was promised that my muffler would be in today 6/7/2018, so I traveled over to Napa only to receive the bad news that my muffler wasn't in and to come back tomorrow she also said she couldn't promise me it would be in tomorrow either. I asked for my additional shipping fee be given back due to a undelivered promise and she started back pedaling.

Byrd is a great audio technician and professional by every since of the word. I had him to install…read morethe Alpine model ilx-670 after switching from the factory radio (2017 jeep wrangler sports unlimited) and shortly thereafter I experienced some computer glitches from the apple play,I reached back out to Byrd and I chose what I thought would be an upgrade to the ilx-507.. bad choice on my part, (too many moving parts). With some hesitation I went back to the ilx-670 and I can't tell you enough how pleased am with this choice. Byrd took the time and patience to reinstall a new radio/stereo with back up camera without hesitation. The overall sound and techs are on point! His prices are reasonable, work ethics are of great value.(Hard to find good customer service these days)You can't go wrong with Iconic audio. Big shoutout to Byrd.. keep doing what you are doing and I wish you the best my brother.

Very prompt response! I was very pleased with the communication from this business. My questions…read morewere answered and he gave me some very good advice.