Pretty happy with the outcome of the work done. It's unfortunate I was involved in an accident…read more(minor thankfully). But it took them about 2.5 days to get my car back. They explained every step of the way, gave calls during the process of the paint prep and even gave me some options to take care of some other scratches I had on the car. When looking for a car shop, you worry about perfect paint match. Paint did look like it matched up just fine. I did find a few very small bubbles which isn't a big deal but as a car enthusiast, I would always have that in the back of my mind since it's not OG factory paint anymore. They also took care of adding more clips to secure the bumper more which I was missing and didn't know. The painter then came out and took some time to talk about my car and what was done which I liked a lot. That's good customer service. Only flaw I think they had when I picked up the car was my interior was very dusty, as if they left the windows down while painting and sanding down old paint. I had to detail my car once I got home and wiped every single part of my car down. Over all happy, 4/5 only because they left the interior a little dirty and I have asthma. Dust and asthma don't mix well. Thank you for doing my car quick and getting me back on the road!

the worst service ever it seemed like the repairs were quick not even a hey we will fix x y and z…read morenothing no communication from them half as* repairs left my car absurdly dusty paint are in areas where it shouldn't be oem parts definitely were not used i repeat DO NOT COME HERE! save your time find some real professional help

Excellent service and customer service. I needed a new battery. Andre was professional,…read moreknowledgeable and dependable and has good prices. I would definitely hire him again!

I booked an appointment on their online site, I received a call 30 minutes before my appointment…read moreadvising they can't make It smh. This is so disappointing since I had plans this evening after the service and it's the weekend so auto shops are now closed and I will not be able to get serviced until Monday!

Outstanding customer service!!***** From Nicole at reception who is always calm, knowledgeable and…read morejust nice about everything, through Desmond, who provided an accurate, reasonable estimate abd was such a good listener about our needs and concerns, to Wayne the owner, who personally met with me and was so considerate about a mistake I made about an issue and asked his repairmen to fix it for me. Everyone here treats customers like family! This is my third time using this body shop. My neighbor referred me to them and I will refer anyone needing auto work to them also! Thank you all for your exceptional service to me as a customer, my car, and my pocket! You're the best!!

After a very unfortunate hit and run incident, I had my car repaired at New design Auto Body. As a…read morewoman, going to the auto body shop can be a daunting experience, but this experience was overwhelmingly positive. JR was my mechanic and he was great! He called me for each and every update and was always very reliable and straightforward. It was nice to know the person working on my vehicle. He was great with working with the insurance company as well. Whenever I called he was always available to give me updates on the repair process. My car looks great, as If the accident never happened. I normally never write reviews but I felt that this level of professional customer service needed to be praised. They even put my updated license plates on my vehicle for me, washed and cleaned the inside and outside of my car. The repairs were done in a timely manner as well. If I ever need auto repairs again I will definitely bring my car back to this shop!

After going to the dealership and not getting an accurate assessment of what might be wrong with my…read morecar's AC, I reached out to Jhingo, who was referred by a close friend. We talked on the phone first, where he was attentive to my concerns in trying to pre-diagnose the issue beforehand. After talking with him, I felt comfortable proceeding with him doing the work because he seemed honest, fair and transparent. After taking my car, I get a call back the next day with a full diagnostic reportof what was wrong and why. He assured me the work would be completed and he kept to the schedule of when the car would be ready. I'm happy with the results and my car is kicking out some of the coldest AC. According to Jhingo, I'd have to go to the north pole if I wanted it any colder LOL!!! It took me almost 10 years of living in the DMV to find a go to knowledgeable mechanic who actually teaches you and felt trustworthy. Better late than never!

Unexpectedly, my car engine had a leak that caused some smoking under the hood. I drive a Chevrolet…read morecar (2012). I was further away from my dealership so that I could not have it towed but luckily one of my friends was with me and recommended her handy mechanic whose shop was closer than the dealership. Mr. Jhingo not only stayed open to ensure that someone was there to look at my car expeditiously (and on a weekend) but he was responsive, identified the source of the link quickly and gave me a very reasonable quote. I will definitely recommend him again as he did quality work and was able to make repairs on my vehicle beyond my expectations. I will take my car to him for routine maintenance as well.

Our snow and ice storm of early February left my GX460 badly damaged as more than 900lbs of packed…read moresnow and ice slipped off our garage roof and battered my vehicle. I spent roughly 2 weeks researching local shops in the Silver Spring area and finally settled on LGAuto Body to perform the work as they not only had the most reasonable pricing, but Nilton took great effort in explaining every thing to me regarding the repairs and what could possibly be damaged internally. In addition, Yelp, Google, and BBB searches displayed LG Auto Body with the highest and most consistent customer service and satisfaction ratings. I can truly say that receiving my vehicle was like receiving the keys to a brand new vehicle, as it was absolutely immaculate and superbly cleaned and polished. I could not be more satisfied and pleased with the work performed.

I brought my Benz here like 3 years ago after front end damage due to an accident that I got into,…read morethat was not my fault. I researched repair shops because my insurance company was just trying to send me anywhere. My research landed me here. They assessed my vehicle damage and sent me recommendations. I sent it to my insurance company for approval. Once LG completed the repairs, my vehicle felt like I just bought it off the showroom floor!

King street did a phenomenal job on my car! My new BMW was scratched, and another shop quoted me at…read more$2000 (lol) to fix it. King street quoted me at $1,000 to fix the paint. I dropped it off Monday and it was ready Wednesday. They even washed it for me and cleaned the inside. I am very very pleased with this. My car Is so precious.

Recently, my car was swiped while I was parked along the street. After filling my claim with GEICO,…read morethey recommended King Street to do the repairs. I made an appointment to drop it off a few days later. The shop was prompt with honoring the appointment and got me in and out quickly. I also appreciated that they have an Enterprise rep on site, so I was even able to pickup my rental without having to travel somewhere else. I was told it would take a week for the repairs. They called to follow up a couple of times to keep me updated on the progress. When I picked up the car, I was very impressed with the quality of the work. Hopefully I don't have to get another repair, but if I do, I will definitely bring it back to King.

Wilfredo and his team are honest, reliable, skilled and professional . They do not try to sell you…read moreon work you don't need yet and finish the job when they tell you they will.

Boy, how to write a review about an auto repair shop that won't bore people to tears... tough job…read more Well, the owner of this garage has a tougher job than I, so I can at least try. If you're looking for garage that's not some chop shop in some sketchy part of Washington DC... If you're looking not to get ripped off by some overpriced Exxon-like franchise that could care less what you THINK is wrong, much less what may actually BE wrong with your car... If you're looking someplace that's a safe walking distance to the Metro... If you just want decent mechanic... ...do yourself a favor, print the map on the right-hand side and drop off your car there. I have never met a harder working car mechanic as honest as the owner of this shop, ever. Having been driving and wrecking cars for over 15 years in Washington DC, trust me, I've gone through more than a few. Anyone new in town, I always recommend this guy. New luxury car or every day, doesn't matter, he'll take care of you. Case in point: I rarely drive, when I do, I shamefully drive my old 1995 Toyota Corolla (yes garage kept mind you). I live nearly downtown DC, I have next to ZERO reason for using it except when I visit clients in VA or MD. What do I need a new a car for when this one workhorse works fine, right? Well it's old, and most old things need some help time to time. Over ten years old, DC city driving and the way I treat it, it's going to break for sure. Sure enough, it did, my transmission had to come out. Plus, I already knew I had a problem with the alternator (high whining sound, not good) and my clutch was definitely getting ridiculous hard to push and get any acceleration... in other words a mess. PLUS, it came at the worse time. I took it his shop, and then I got an expected emergency and I had to leave out of town. I was gone for two and half weeks, car at his place. So here's my bill, you decide: Parts 1 used, refurbished transmission $650 1 clutch repair kit $239.50 1 rear motor mount $38.95 2 Axle Shaft seal $24.72 1 engine rear seal $27.47 1 alternator $185.90 3 gear oil $29.95 1 alternator belt $21.00 Total Parts $1,218.49 Labor Replaced used transmission Replaced new clutch kit Replaced rear motor mount Replaced engine rear oil seal Replaced axel shaft seals Replaced alternator Replaced alternator belt Total Labor $800 + no extra storage fees and he kept parking inside his garage every night (I know because my brother drove by the shop to check it out himself). My car is working great. It's never any fun to drop $2k on anything, but I got my money's worth, just ask around town what the going rates for a transmission replacement job is these days... then ask how much for everything else he took care of. If someone knows a better deal, do let me know but I can't imagine finding someone that can beat that. This guy rules and I just realized I don't even know the man's name. Sheesh. OK, I think that's good enough for a review right? Yeah, I think so too. :)

Have had serval cars in this place for repairs over the last couple of years…read more Only once did I not have to take it back in seven visits. Vaccum lines were not hooked up, tools found in engine compartment, car would not run more than 15 minutes before it died and the list goes on. Making matter even worse, they up sale you and repairs your car doesn't need. Cabin air filter for a Toyota $152. 00, can you believe that? I think they are more expensive than the dealers repair shop. Stay away!!!

Would not recommend. Took our car in for Maryland Safety Inspection and it failed because the…read moreparking brake did not hold the car. Was informed it needed new rear brake rotors for it to work, so we authorized $576 in work - $209 in parts for two new rotors and $354 in labor to replace rotors and adjust the parking brake cables. They informed us after that this did not fix the issue and that they adjusted the cables as much as they could. They said it would be an additional $876 to replace both cables - $176 for parts and $700 for labor. I asked what cables they are using and they confirmed they were the Febi Bilstein cables which you can buy a set of for $27.38 online. 530% parts markup. I asked them about this and they said they could drop the parts price to $140, which is still a 400% parts markup! The situation felt fishy so we did not authorize the work and picked up the car. I Googled how to adjust the parking brake on the car, clicked the first link, and followed the instructions. Cost me $0 in parts and was extremely easy and now the parking brake held. Took the car back to the shop for re-inspection and it passed. Either they are incompetent and do not know how to adjust a parking brake cable, even though I was able to do it myself quickly by following the first result on Google, or they are trying to make a quick buck, which seems very possible considering the 530% parts markup on the cable. At the end of the day they made $576 off of us (plus $110 for the inspection) replacing rear rotors that likely didn't need to be replaced to fix the issue anyways. Very glad we didn't authorize $876 in a "fix" that was not needed. At least they were very friendly... can't say I will be bringing any of our cars back here.