Don't book me for an appointment at 5:30 and it's now 6 and I'm still f'in waiting!! This is just…read moreridiculous

This was a very odd experience for me, and I've really struggled with how to review it…read more I've been looking for a salon close to home - when I saw one of the stylists from this salon post a promo on one of my neighbourhood facebook pages. The deal was amazing - $100 for a cut and colour. There were two stylists specifically named in the post, so it was unclear if everyone was offering this deal or just the two named. I called the salon and the person on the other end of the phone wasn't really interested in listening to me. I had to repeat myself a few times and clarify what I was saying. He booked me with somebody else, so I asked him to confirm if everyone was participating in the promotion, he said "I think so". I confirmed the booking, but was left feeling uneasy. I decided to reach out directly to the stylist who made the post to ask if everyone was offering the promo, or just the two of them. She didn't answer that question, but did move me to her. Ok great - it was confusing, but I was excited to be booked in. I was going for a solid colour and a trim. She was excited with what I wanted, but suggested a couple of "money pieces" at the front, which she would lighten and then use a toner on to "pop". She was so excited, so I said go for it! The stylist I saw seems to know what he's doing. The end result was really nice, HOWEVER - the process itself was confusing and frustrating. She worked soooo slowly as she applied the colour. I'm not sure if she was hungover, or not feeling well or what, but I swear to god, it almost seemed like she was falling asleep a few times. She also was incredibly rough as she worked. She used a foil board to apply the lightener around my face, but she kept pushing it into my forehead and moving it around - I'm surprised I didn't end up with bruises. She was also constantly removing dye from my face (not just near my hairline, but also from my cheek, my eyebrow, and near my mouth somehow), and her glove made contact with my lip more than once (they ask you to remove your mask once you're in the chair). At one point, she admitted that she had forgotten what she was doing in respect to the "money pieces", and had wasted time trying to "perfect the blonde", when we were in fact actually adding colour to them, not leaving them blonde. In the end, my 2 hour appointment took 3 hours. The "money pieces" don't really look any different than the rest of my hair, unless in very specific light and were a waste of time in my opinion. And we didn't even have time for the trim because her next client had to wait while we finished. Other stylists offered to step in to help her catch up, but she was reluctant to let them. Here's the kicker - While the price was good and the colour turned out nice, once I got to my car I discovered that there were GLOBS of purple dye in my ears. I'll post some pictures, but it's hard to see - there was a lot of dye in there. 2 stars because the salon is clean and the colour turned out nice enough, but I won't be back. The whole experience was just weird. **EDIT TO ADD**: Kudos to the owner, Kelly for reaching out to me and apologizing for my experience. He did offer to do my trim for free as well, but I really don't want to go back there and risk running into the original stylist. Also - within 3 weeks of my appointment, my hair has faded into a pretty disappointing brassy colour. Nothing like the photos I posted at all.

. I came in with my usual safe brunette looking for gray coverage & some blonde highlights. Andrea…read moresaid I'll give you a choice: blonde highlights, copper highlights or red copper highlights. I said "what would you choose?" Already knowing we'd both pick the same. I just needed to hear it from my amazing colorist. "Red!!!!!" Andrea transformed me! My long locks looked lovely & healthy. The color brought my complexion to a peach tone. It took 10 years off me. My husband said "you look beautiful!" And I'm part of Andrea's clientele - the 55 & above. Let's just say it- I'm going to be 65! But look 55 after Andrea's hair color transformation. Not to mention that I love Andrea! Love our chats. The new salon is perfect. The owner & Andrea's staff make it so welcoming.

Jennifer took my fried orange frizzed highlights I'd had done in the states & turned me into a warm…read morebrown. My hair was so damaged but she took the least she could cut & I ended up with a head of healthy thick hair. I look 10 years younger. I'm thrilled! No one else is touching my hair. Ever!

Went in for my first post-covid haircut. Just shampoo and cutting to add some layers, nothing…read morefancy. Staff was very friendly and asked for feedback a few different times. When I brought up some issues with my hair they suggested some products, but were not too pushy about getting me to buy their products. I bought one thing, and I did not ask for a breakdown, shampoo, conditioning, cut and styling for long hair was probably around $80-90. If you leave a nice review, they will give a 10% discount on products. I was also told they do free touch ups and trimming for bangs, so that will come in handy in a week or two.

Not your standard vanilla salon!…read more Not that they won't do vanilla....there is nothing wrong with vanilla. I'm vanilla. I'm not a very exciting hair customer. This place is so much more because of the staff. So the store front caught my attention initially. It is off 104 Ave. Great locale. Parking can be found easily across the street in the Harveys and Best Buy parking lot (street parking is a pain and the Dennys parking lot is iffy. Not sure if they tow?) The building itself looks like a historic brick build. The salon is a glass house. So much natural light! It can get quite warm on a sunny day. And shockingly, that much natural light can make every blemish on your face come to bite you. The lobby has your standard fare - tea, coffee, water upon arrival. Grest smelling soap and warm towels in the unisex bathroom. Updated and modern furniture. Skincare and haircare lines are promoted and beautifully displayed. But man, it's all about the people that work there! They represent style! Blue hair, purple hair, dreads, braids, shaved, tattoos, piercings....and skill. I've gone to the salon with and without a beauty agenda. I've seen 3 different stylists. They've nailed my vanilla look. I walk out of there bouncing. Things to know: Make an appointment. You can just show up, but you might not get in. Check in with Yelp upon arrival! You will get a 10% discount that you can apply to your visit.

I actually though, wow, this was life syncing-up. my phsysio therapist is nearby, l love horses -…read moreneed a haircut, all good. wrong - stylist likely thought, "old lady, who cares?" Never listened to me, I wanted about three inches trimmed and got a hatchet job. May this stylists grow old and never be treated like she doesn't matter.

I've been going to Ponytails and Horseshoes for well over 10 years now. All the staff is incredibly…read morewelcoming and the salon is a relaxing and warm place to go. I have seen several stylists over the years and have always been incredibly happy with the results. Love PoHo!!!

Had my hair done here last week and turned out super awesome. Thanks Kayla! I'll definitely be back.read more

A very inviting salon. Jeanine gave me another excellent cut and style and also enhanced my natural…read morecolour. I am very pleased. Catherine

scheduled a haircut as I was shopping in south common and had time to spare. the stylist performed…read morea dry cut without washing and proceeded to comb dry curly hair with a comb while pulling out hair. She asked if I would like my hair washed after which I agreed and she returned and sprayed it with dry shampoo; are you kidding me... I was shocked to say the least and will never return ...

Absolutely love this comforting and professional salon! I have the pleasure of getting my hair done…read moreby Cindy and she nails it every time I always walk out satisfied and never once feeling like an inconvenience because my hair is like signing up for a marathon even for experienced stylists like Cindy and I appreciate the time and dedication she gives on our every appointment. Additionally, the owner Caroline always remembers me which is an extra special personal touch of class and a level above the rest. You're offered complimentary coffee, treats during holidays and occasions as well as lively conversation - what more could you ask for?? I highly recommend Kick Hair & Body salon to anyone and I can honestly share every stylist has their clients walk out feeling as great as I do! Thank you, Cindy, Caroline and the whole team!

If your searching for "Hair-apy" you have found your rescuer…read more Danica, is a hair magician! The rest of the staff are very friendly and they have excellent availability so you don't have to book 8 months in advance to get your hair done. The products they use are Bumble and Bumble which are fantastic, reasonably priced and not crazily scented. Ps. best place to park is in the lot across the street. At the $2/ hour lot. ( its cash only)

I have a hair dresser there who is related to a friend of mine. Her name is Cassie. Cassie welcomes…read moreto her salon and treats me very well. Yes, I pay a bit more for my short hair to be styled but she really knows how to "cut" thin, fine and graying hair. Cost is reasonable and I also tip her as she is good. And the reception welcomes me and thanks me when I leave. Overall, I have been to another salon in Edmonton and I will say I will never go back. Plus I get to hug my hair dresser. Pricing for products is a bit higher than my budget but I get good options and will buy when I have finances. They carry a complete line of Bumble and Bumble products. Overall, my favorite place to get my hair done and also service with a smile and kindness. I love my salon in Old Strathcona.

Confession time: so I normally just go to Walmart and get my hair trimmed every few months. So…read moregoing to an actual salon was a total treat. Ricci Hair company is located just off St. Albert trail in a small strip mall. The decor is very modern urban. My hair stylist name was Danielle and she was a total gem. Despite being over ten years my junior she was super easy to chat with. She took her time with my cut and communicated with me throughout to make sure I was getting what I came in for. She also took her time to style my hair and finished off by giving me a couple samples of products she used today. I think I may have to give up my cheap Walmart hair cuts as this girl left me feeling like a million bucks and I came out with a cut that was exactly what I asked for. Also she let me know that they consciously try to be environmentally friendly by recycling as much as possible, dispose of chemicals were necessary and using products that are environmentally friendly as well.

After spending a year here and spending lots of money, the last time I went I was given a hair…read morecolor that was not what I discussed. It barely looks like my blonde color had changed at all. I sent a polite email to see what they would do to help me fix it and I had no response for 5 days. When Ricci Salon did reply, they said the hairdresser already contacted me, which she did not. 2 weeks later no one had called me or anything. I just wanted to book again and have it corrected, but clearly Ricci Hair does not care about customers in the case of making things right. Find a different place to go