Recently won/bought a small fragile painting (over 100 years old) in a DuMochelles auction. The…read moreauction house provided a link to Pak Mail and my experience could not have been more positive. Leonardo & Bob communicated the quote & timing expectations. And the painting package arrived well-packed and beautifully/safely intact! Very recommended!

So, the other day as I was headed to work I needed a quick stop to mail a birthday present. Surely…read moreyou say, by 9am the post office will be open?? Surely you'd be wrong in Ferndale! NOT!! However- have no fear you people that anticipate a business will be open by 9- a time that most poor souls are at work, getting to work, or already slaving away by this time. Because! Pak Mail is open. Now they aren't the cheapest in town... but customer service is their game. If you kindly ask for the most expedient and cost effective method- they will tell you. They will also pack it for you, label it for you, etc. I've been in here a few times, not always best deal, but effective. Additionally they are a package return for Amazon! Bonus!!! AND they are seconds away from the post office that only opens at 9:30 am.

Located on busy Woodward, with a small but adequate parking lot behind, and limited Street parking…read more I stopped in to make an Amazon return. The staff was friendly and fast.

I've been coming to this UPS location for the past 3 years and have never had an issue, until now…read more I walked in recently and stood behind the only customer there at the time, an older woman, to form a line. Two other groups arrived afterward and formed a separate line on the opposite side. When the staff called out, "whoever's next," I spoke up to clarify that the line had been forming where I was. I wasn't trying to cause a problem, and I was communicating the order, since neither of the two staff members stepped in to guide things. Both of them had seen me walk in and knew the other customer was already waiting. I stood directly behind her and waited for my turn in what has always been the line area in my previous visits. When another customer argued the line was "usually" on the other side, I mentioned that from my experience that it was where I was standing- besides, I stood behind the woman who was before me. The staff member said, "No, it's actually over there", which surprised me. That's never been my experience. And honestly, it doesn't make sense for the line to form by the back door, which is a small cube compare to the front entrance that garners more space. If it were the other way, the crowd in back would block deliveries and pick-ups. But in the end, that wasn't even the point; I was next. What made it uncomfortable was that the staff didn't step in to clarify or take control of the situation. I understand that it's awkward to redirect a group, but instead, I had to advocate for myself in front of a large audience. It was awkward and, to be honest, embarrassing. When I suggested they mark where the line should form to prevent future confusion, the response I got was: "It's not in my purview, but I'll tell my manager." That felt dismissive and unhelpful. I've always had good experiences here before, which is why this moment stuck with me. A little clarity and leadership from the staff would've made all the difference and prevented everyone involved from having such an uncomfortable moment.

Team member Malika was a beautiful soul. I went to send a package to my best friend in Texas and…read moreshe just made such a simple transaction become the highlight of my day so far. Shared all available options and let me know what was the best value as well. What a beautiful kind soul she is!!!!

Hands down top 10 worst "service" experiences I have ever had. Staffer was beyond rude - actually…read morehostile. Updated to 2 stars. Malika came through and turned it around at the end. Would not set foot in this place again.

Amazed at how great my poster turned out. I hired an artist to create a band-like gig poster for my…read morehusband as a gift for our 10th wedding Anniversary. It has so many details on it. I was going to get it screen printed but that was $250-300. Tony assisted and got my 18x24" color poster made for under $30. With a matte finish, it is perfection! I am blown away and so impressed with the whole experience. Friendly customer service, great quality printing and attention to detail, outstanding prices. Super happy customer. Thank you!!

So ...starting with the positive. The quality of printing is not bad. My fiancé and I had some…read moreprinting done for wedding save the dates and they turned out as expected. Keep in mind that they were pretty simple postcards, so nothing complex. However, service is extremely unfriendly, and unhelpful. Specifically the young lady that works here was not interested in helping me. It was very clear she just wanted me to walk back out the door, which I did after spending 5 minutes explaining 3 different times what I needed and her giving one word responses and telling me only what they couldn't do. With 10+ different printing services in the area, not sure why anyone would settle for potentially having to deal with someone so disinterested in helping customers.

Sunset International Shipping are very professional and reliable folks. I had my international move…read morefrom the US and they were the ones who delivered my household stuffs at my home overseas. I was impressed with their on time and 100% quality services. The communication end to end was simply great and up to the mark. All instructions for custom clearance, paper work, plus delivery were clear, detailed and helpful. There delivery boys were expert. They were two and did all my work in just 4 hours. Shown all my stuffs, assembly some of my IKEA furniture with the highest quality. Overall highly recommend Sunset International Shipping folks for any domestic and international move. Thanks for the smooth move guys!

They were very helpful with an over seas project that needed to be taken care of. The pricing for…read moresuch a big task was very reasonable. They were very competitive against other companies as far as offering various budgeting routes. Shipping by sea worked out well and I loved the full service option making it so you don't have to lift a finger. Thank you!

Horrible employees. I try to stay apolitical, but I'm starting to think there's something behind…read morethis anti-diversity hire movement. If you're too lazy to work, then don't get a job. Don't take it out on customers that just want to mail things through the postal service. If you go to the Ferndale Post Office expecting ANY kind of help from the employees there, you can FORGET IT. I recommend you go to Royal Oak.

Tried sending a package twice in the same day and nobody was there. I came at noon and there was a…read moresign "on a break, will return in 15 minutes" so I waited 30 minutes for someone to come and nobody did. I drove back at 4pm today to send the same package and again nobody is here.

Sewer line was clogged. They were able to come out the next day. They used the power auger and…read morefound roots about 40' away from the house. Once it was cleared they ran a camera and showed me where all the roots are coming in. Friendly repairman who answered lots of questions I had (get your monies worth people, ask them questions!) It was steep at $423, but he gave me some top money saving advice.

Horrible. Had a bathroom clog. Charged us $900 but refused to use an expandable cutter. Had another…read moreback up and now they are now trying to sell us new pipes for $2500. Not trustworthy.

I rarely ever write reviews but I feel this company deserved one. They helped move our house this…read morepast weekend and they were amazing! Communication from the start was great. Very polite, no issues in damaging anything and worked very hard and long hours to get this done for us. If I could give more than 5 stars I would, highly recommend them!

I had to move some heavy furniture within my home and needed their service. They were very prompt,…read moreoffered me a great price and completed the job very quickly. Will definitely hire them again and recommend them to my friends and family!