Associates are always so helpful and the location is very convenient. They make amazon, other…read morereturns and packaging/shipping easy. The associates helped me make the best decision for my shipping needs, i.e. box size, for the best price.

Really UPS I had one FREAKING Request, Please mark the box…read morefragile with this side Up! That's all I asked! Now my merchandise came in damaged to California. I paid over $80 for you to ship my box with damaged memorabilia. Thank you for paying attention to instructions. Horrible service. Are you going to purchase another signed Earnest Jones Seattle Seahawk helmet and send it to me? No! I highly doubt it......

I'm beyond disappointed and frustrated regarding the handling of our balikbayan boxes with Bayani…read moreCommercial. The worst ever! Do not use them to send boxes to your family!!! I shipped our boxes in October, originally expecting to arrive by Christmas, or at the very latest, January. It is now mid-March and still not there. This is extremely concerning because other Philippine cargo service companies within Seattle area that other family members have used sent their boxes in October, have already arrived and distributed to family in Philippines. Why is Bayani process taking longer than others? Did they not pay their cargo container fees?! Or whatever the case may be. So am I to understand that by the time my family and I return home in April, our boxes may or may not even arrived or distributed out to our family by then?! This is completely unacceptable and not a way to run a business. What makes this situation worse is the lack of communication and accountability. I have received vague and inconsistent updates about the status of our boxes. I've called numerous times since December. When I've called your office, our calls go unanswered--even after leaving multiple messages. The only way I have been able to speak to someone is by physically going into the store. This is not how a professional business should operate, especially after accepting full payment from customers who trusted you to deliver their goods within a reasonable timeframe. They need to be transparent and put them in their customers shoes! Some of the items in our boxes include food products that may expire by the time they arrive due to these significant delays. We relied on your estimated delivery timeframe, and the prolonged delay now puts the condition and usability of our goods at risk. This entire experience has been frustrating, disappointing, and stressful. Never ever using their service again!

I have sent boxes with this company for many years with no problems and with timely deliveries…read more But this last shipment of 2 boxes were delivered for shipment to your offices in Silverdale on 12 November to be shipped and to this date I still have not received the boxes here in the Philippines. The last contact was by phone on March 14, 2026 and was told that the container was in Manila but they do not have a date that it will be released. This is not a good way to conduct business. Communication on what is going on and to when they will be released would be appreciated asap. R/ Sean R

I ordered brochures through Staples with expedited shipping a week before my event, but they failed…read moreto deliver on time. I was scrambling last minute to find a place to print 150 brochures, and PostaAnnex came through for me. Saturday afternoon, with less than 24 hours of notice till start of event, I called them very last minute with zero hope. Owner came in after he left to print my brochures and the guy working the front came in before his shift started and FOLDED every brochure for me. They went above and beyond and I will ONLY be going here from now on. I cannot recommend them enough and so thankful I found them!

Needed two boxes sent, but lady there fiddled around looking at rates, and discovered it would be…read moreless expensive to put two boxes together as one--and she even wrapped it for me to do that. Saved me a good amount. I hope me sharing does not get her in trouble with any "boss" types (ie ones that want profit over real customer service) but I appreciate what she did! Got to my house just fine!

Their helpful reply answered every part of my inquiry and is able to meet every requirement…read morenecessary.

I love Chris. Great guy who helps you and goes beyond the call of duty…read more I couldn't think of having a box anywhere else to me quite honest. For the bad reviews, they disrespected him. I have always known Chris to be great human and a great business.

Sean was great. He knew exactly what was going on with the stove when I told him what was…read morehappening, explained the problem to me and showed me where it was, and fixed it right away. He also wore a face mask, which I greatly appreciated as someone who's at a high risk for COVID complications. Unfortunately I can't give 5 stars because no technician showed up for the first two appointments. The tech being good doesn't fully make up for me being without a stove for an extra week.

DO NOT USE THIS COMPANY - Zero stars…read more I have had a ticket open with them for 5 months for a refrigerator repair via a home warranty company. The tech comes out, says they'll recommend a replacement and then do not update the warranty company for weeks at end. They lie that parts have been approved and just wait for weeks till you have to personally call back. 5 months of this - and finally they put the comment saying customer refused senior tech service. Had the customer service rep tell me to stay on hold and cut the call on me multiple times. And when you call back, numbers are disengaged. Run the other way when these people get your ticket. You're better off buying a new appliance.

Postal Services in Tukwila, Washington…read more.. Needing some stamps for postcards, I had to go to a Post Office. My niece suggested that I get stamps from Costco, but they don't sell POSTCARD stamps. Yup. This post office was really close to Costco anyway, so it wasn't out of our way! Plus, the service was SUPER helpful! The kind, friendly woman was very personable and asked where we were from. She gave me tips on where to eat nearby and where to go for a good view of the city and the Space Needle. She was sharp because she looked at my postcards, knew that I was a tourist and tried to help me find beautiful views of Seattle like those on the postcards! She went over and beyond! She asked of i needed more than ten stamps - because they are "Forever" stamps and the price will be the same now and forever... She's correct. I purchased 20 stamps... LOL! We had a wonderful visit and ate where she suggested and will go to the park that she mentioned! Thank you so much!

This specific location is literally the best post office I've ever been to!…read more Their staff is so nice, friendly, competent, fast, patient, and knowledgeable! I've had to ship to other countries for work and I had no idea how to fill out some of the forms, and unlike other locations I have gone to, in this location I received the most help without feeling rushed or anxious! It's also very clean and organized, and they have pens!!