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Crate Tech

5.0 (2 reviews)
Closed • 6:30 am - 4:00 pm

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Bayani Commercial, Inc.

Bayani Commercial, Inc.

(13 reviews)

Been buying plane tickets from Bayani when i vacation in the Philippines and also sending…read moreBalikbayan boxes so far I did not encountered any problem. I am glad that they have branch in Tukwila now, instead of driving to China town in Seattle..

I'm beyond disappointed and frustrated regarding the handling of our balikbayan boxes with Bayani…read moreCommercial. The worst ever! Do not use them to send boxes to your family!!! I shipped our boxes in October, originally expecting to arrive by Christmas, or at the very latest, January. It is now mid-March and still not there. This is extremely concerning because other Philippine cargo service companies within Seattle area that other family members have used sent their boxes in October, have already arrived and distributed to family in Philippines. Why is Bayani process taking longer than others? Did they not pay their cargo container fees?! Or whatever the case may be. So am I to understand that by the time my family and I return home in April, our boxes may or may not even arrived or distributed out to our family by then?! This is completely unacceptable and not a way to run a business. What makes this situation worse is the lack of communication and accountability. I have received vague and inconsistent updates about the status of our boxes. I've called numerous times since December. When I've called your office, our calls go unanswered--even after leaving multiple messages. The only way I have been able to speak to someone is by physically going into the store. This is not how a professional business should operate, especially after accepting full payment from customers who trusted you to deliver their goods within a reasonable timeframe. They need to be transparent and put them in their customers shoes! Some of the items in our boxes include food products that may expire by the time they arrive due to these significant delays. We relied on your estimated delivery timeframe, and the prolonged delay now puts the condition and usability of our goods at risk. This entire experience has been frustrating, disappointing, and stressful. Never ever using their service again!

Crate Tech - shipping_centers - Updated May 2026

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