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    Gateway Crate and Freight

    5.0 (1 review)
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    7 years ago

    Adam did an excellent job with an oversized, odd shaped shipment. Customer service A+

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    All My Sons Moving & Storage

    All My Sons Moving & Storage

    3.4
    (19 reviews)

    Movers were awesome! Careful and efficient, I would definitely recommend and use again.read more

    DO NOT HIRE! All My Sons Moving & Storage provided an absolute nightmare of an experience--showing…read moreup late, demanding 5-star reviews for bonuses, moving at a snail's pace, and attempting to price-gouge us for 4x our original quote. They inflated costs via predatory packing material fees, ignored signed paperwork, and have a non-existent customer service department. A formal complaint is being filed with the Washington State Attorney General. Avoid this company at all costs. Bait-and-Switch Pricing: Our original estimate was $2,200. They attempted to charge us a staggering $8,000 at delivery (4x the estimate) before we caught their "mistakes" and they adjusted it to a still-outrageous final total of $4,943 which included nearly $2k in packing materials. The "Two-Truck" Scam: They tried to bill us for two trucks when they only brought one. The initial quote was based on half a truck, but no one communicated this. Furthermore, they tried to hide their one-hour break in the billable labor time. Predatory Material Charges: The receipt showed nearly $1,800 in packing materials despite a materials quote of $180. I signed paperwork explicitly stating not to wrap outdoor items; they ignored it and wrapped them anyway. Instead of using standard quilt blankets for our single piece of furniture (a couch), they individually wrapped every single segment to pad the bill. Abysmal Performance: The crew showed up an hour late, and the very first words out of their mouths were asking for a 5-star review so they could get a monthly bonus. It took 4 men 9.5 hours to move a single-family home just 3 miles--even though we had already self-packed everything except the kitchen, a walk-in closet, and 15 pieces of art. The team leader spent the day disparaging his own crew, slowing the entire process to a crawl. One of the crew injured themselves but kept working. They left a strong smell of marijuana in our bathroom. Zero Customer Support: When I called to dispute the charges, the office manager and customer care department spent days routing me in circles. I was promised a callback within 48 hours that never came. Five days later, I spent 14 minutes on hold before giving up. They have our money, but they have completely refused to make this right. If you want to be scammed, ignored, and overcharged by a slow, unprofessional crew, hire All My Sons. Otherwise, look literally anywhere else.

    All Service Moving

    All Service Moving

    4.7
    (484 reviews)

    We were transitioning from Puyallup, Washington to Portland, Oregon on April 28, 2026. All Service…read moreMoving had sent over Justin Bell and Gus to Load up our belongings and move it across the state. They Called us promptly at 0900 and stated that they were to be here in a few minutes. Communication was amazing! This is our first time working with movers so my fiancé and I were a little nervous. When we met Justin Bell and Gus, they had made the whole experience and transition so nice! I was very impressed of how quickly they had moved all of our items and furniture to the moving truck! They wrapped our furniture very nicely and always had an upbeat attitude( Side note, we live on the second floor) Throughout the whole process, they were chatting with us and laughing and just in good spirits, again I am very impressed. Once we got to our destination, they were quick and swift in retrieving our belongings and bringing them down stairs and was able to place my items where they needed to be. All of our furniture and items arrived with no issues and no complaints. I definitely recommend Justin Bell and Gus! If you guys are ever are needing Movers, really, get these guys! They are so much fun and made this move for us a GREAT experience! They are such hard workers and you can definitely see it in their work ethic and attitude! Thank you guys for an amazing job and the laughs! I appreciate you guys so much! Unfortunately,I was not able to grab a photo as they worked and moved so quickly!

    Different work habits of crew. A couple of the movers were careful and considerate, while another…read morepair who acted friendly enough were often careless and irresponsible. They dumped boxes in the carport when they were clearly marked for the house. They put clearly marked boxes in the wrong rooms. They failed to reassemble a bed after they've taken it apart. They gouged walls as they moved around the house. They damaged the concrete front steps with their dolly. Each day as we unpack we discover more problems. Boxes labeled fragile beneath a heavy box of books. More boxes dumped on the wrong floor of the house. On the day the crew loaded the truck, one of the two locked himself into a bathroom (which still needed to be packed) for a half hour and wouldn't respond when we asked him to finish his business and get out. Moving is stressful enough without having to monitor movers and their every action. You trust they'll do a competent job and only find out they didn't after you pay the final bill and they drive off to the next job.

    Established Moving & Storage

    Established Moving & Storage

    2.8
    (177 reviews)

    So quickly after I posted the last review, the owner reached out to me and apologized for what…read morehappened. It was a really nice gesture and he did assure me that they have higher standards of service and that they will be working to make things right. He adjusted the cost of the move, which my boyfriend was happy about. I also used the $6 walnut stain pen from amazon and was able to fix (hide) most of the marks on edges of the bed, and make the scuff on the nightstand less noticeable. Moved to Tacoma and boyfriend booked this company. Only needed to move a bedroom set but needed disassembled and reassembled (to fit thru doors). Condo is a bit of an inconvenience in this regard. Company was prompt and courteous, and I was ready to be super happy with them but I was disappointed that out of two night stands and a bed with storage (Queen, 6 drawers) and mattress: mattress cover was stained with grease in one spot (the mattress was wrapped?!), large scuff on one nightstand, smaller scuff on the other. Several marks on the drawers. I booked to avoid the hassle of doing this myself. When I initially bought the furniture a lot of it came from the store unwrapped so I thought movers would have a similar level of care (what's the diff? In particular the nightstands came originally without any covering so I expected them to travel without incidence). It was mostly a waste of $600. I will add I did not seek any thing from the company and maybe they would offer something. I purchased a $6 walnut stain pen from amazon so hopefully that hel

    I was quoting for 3men and truck at 228$ per hour + 1 hours (228$) of travel fee. I call them three…read moretimes prior to make sure there is no other fee that will surprise me at the end. I spoke to Jason and Steve who is the owner of the company. They ensure me that the quote is accurate and no other tax or fee will be added. They told me not to worry and everything will be straight forward and smooth transaction. Obviously not happening after the crew finish the work. The crew start working at 9am and finish at 12:10am and then call the office for the final charge. The move is from Storage to unload at residential home. I thought it would be easy and smooth transaction. Just labors and truck. Nothing complicate. The branch manager call for the total of 1235$ which combine all fee that is not even in the quote. I believe this is a Shady and scandalous way of doing business. I should believed some other bad review on yelps and Google. At the end they lower the price to 1081$. The calculation that I got from my calculation is 3hours and 10 Mins + 1 hour of travel fee = $950. I didn't use any of packing material. I only use the labors+truck. This actuall pisses me off. I just paid them 1081$ just to get it over with. The only good thing about this transaction is Erick and his crews are very curtious and polite. They work fast. I have another loading coming in from out of state. I think I better use any other company. They promised me of 10% discount. You have to be crazy to use them again. This service and totally experienced is not worth 1081$. Be very careful with this company. You better of finding some other local company. This company is a joke. Save yourself time and headache by looking else where.

    Gateway Crate and Freight - shipping_centers - Updated August 2026

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