Never Again ! Car wouldnt run , I floored the accelerator, VSA light on and no movement. Called…read morethese folks they sent a mechanic out who determined I needed new brakes, brake switch, and Calipers. Set another date for him to come out and do the work, he came replaced brake switch, brakes and calipers. Drove it one block and said the work was done and car was running fine. Paid 669.00 . I drove the car it left me stranded with the same VSA light and issue, called them back they sent someone out 2 days later who determined that the first mechanic failed to bleed the brakes. 3 days after that Im getting ready to run errands... SAME ISSUE CAR WONT MOVE LEFT ME STRANDED after driving 2.5 miles. Had it towed to a mechanic shop cause at this point I dont want Nuts or Bolts to touch a fkng thing I own. The mechanics I took the car to determined that when the previous mechanic replaced the break switch he put a screw in stead of a grommet. The grommet is what presses the switch to allow the breaks to come back into position once you take your foot off the breaks. Paid thebnew nechanic who was very transparent and even suggested that they dont understand why they replaced all that and failed to mention that I need new Rotors ! or at the very lease had them resurfaced for 669.00 !!! As I said .. NEVER AGAIN !

Overall Experience with Nutz and Boltz Automotive LLC and the Owner Dvonte James located in Harker…read moreHeights/Killeen Texas Bell County is in the negative range. Dishonest, Inexperienced Technicians, and shoddy work. I gave them 3 opportunities to fix the issue correctly and make things right and they could NOT and would NOT do so. I had to file a small claims LAWSUIT and I WON!!!!! They are to refund me fully of what I paid them plus Court Cost and INTEREST!!!! I Filed with Bell County an ABSTRACT OF JUDGMENT. I have the paper work to prove these facts. I HIGHLY SUGGEST NOT in any way use their services!!!!! R.M.

Super satisfied with the service received @ Chuck's! I had a list of items for Chuck's team to take…read morea look at on my 2004 F-150. The extremely nice lady running the office was 100% honest with me and let me know that they were extremely busy and had vehicles parked out in the street that they still needed to check out and it would be right at 2 weeks before they could check my truck out. She was pretty accurate with that timeline. They checked out my truck and got me a quote (their phones were having issues - so she worked with me via Text (which was awesome as I could handle this all the while continuing my work day!)). She provided me both a quote and ETA of the repair which I promptly agreed to. They had my truck wrapped up & ready for pick up just a few business days later. I picked my truck up and the same nice lady gave me a run down of my repairs and their findings as well as instructions that they put dye in my A/C system so if I had issues just give them a shout. I drove the truck home but still had concerns with the A/C. I texted her and she told me to drop the truck back off. Shortly after our exchange I dropped the truck back off - but had another lengthy discussion about what I was experiencing. Chuck's team took another crack at my problem (Basically the A/C had no freon leaks, and would at times take upwards of 30 mins to cool the truck off. It just didn't cool like it used to.) Within just a few short days - I was given my diagnosis - I wasn't crazy!! I received my quote & ETA of the repair just like last time and Chuck's team delivered once again! I definitely got what I paid for. And like many others - I am a satisfied/happy customer. Definitely my new go-to mechanic!

DO NOT GO HERE!!! My son who is in the army called them with car trouble. He was told they could…read morecheck the car out for free. My son had a hunch it was the ac compressor. He pays to tow his vehicle there and upon arrival is told it's over $200 for AC diagnostic and $600 for a full diagnostic. They told him the AC compressor part is going to be over $2k, IF, that's what it ends up being. To add insult to injury if he doesn't end up getting the work done there they want $75 if he leaves his car there. These ppl are a joke. He has no other vehicle, he's an hour and a half away from family!! No compassion. Rip off central, stay away.

Took my truck in to get a door ding repaired after I made several attempts to fix it myself…read more I work in the oil fields and my truck gets really dirty. So I took my truck in to Tony's, and they did a nice job on the door, and blended the paint nicely. But what REALLY GOT ME was the fact that they took the time to clean my trashed truck, both inside and out! I was dreading having to clean my truck once I got it back but when I picked it up I was so pleasantly surprised that they had cleaned all the dust off the dash and door panels and vacuumed the seats! Additionally, they had promised to have my truck finished in about a week and a half. They got it done in 3 days! I love these guys. They're one of the few businesses in Killeen who know how to work and how to give good customer service! I'm thoroughly impressed!

I love these guys. Tony and Juan are professional. Have more talent fixing and painting cars than…read moreanyone I've ever met. Prices are the best in town. Will help you above and beyond just doing business.

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Great service at a reasonable price. The only downside is they don't partner with a credit card…read morecompany to offer no interest credit for expensive repairs. That's not their fault.

My AC wasn't putting out air. I called Al's and there wasn't no long wait. They were very flexible…read moreand convenient. They replaced my AC fan and showed me the fan wires that had burned out. The replacement fee was much cheaper than I had expected. Al's has reasonable and affordable prices!

I've used them for several things on my car and the service has always been great. I don't let…read moreanyone else touch my vehicle.

Such great knowledge applied with kindness and sensitivity to the 'pocketbook.' This business is…read morehonest and provides fine service for a fair price.

I needed to get an oil filter and fuel filter change on my Ford F250 diesel. I spoke to Ashtons in…read moreKilleen, they were too busy abd referred me to Caruthers Tire in Killeen Dropped the truck off at Caruthers and several hrs later they called and quoted the price of $452.00. I immediately called Ashtons and asked their price, $200.00. I spoke to the owner of Caruthers, they stated that Ashtons had to be using cheap products, even though they admitted that the oil filter they rook off was a Ford filter. They dropped the price to $320.00, still over the normal price of between 200 to 250. So unless you want the bill over double the price of other, do not under any circumstances take your vehicle to CARTHERS TIRE in KILLEEN TX. The app would not allow less than one star, so they got 1

Went in to fix my car's AC, the lady at the counter was very knowledgeable and explained everything…read morethoroughly to me and answered all of my questions. The price seemed fair for what I got done and the service was quick!

Beware of Phil's Auto Repair. In my experience, this shop is dishonest and will overcharge if given…read morethe opportunity. Low ratings exist for a reason. I've gone there several times for alignments. During my last visit, they told me I needed wheel bearings and gave me a written estimate of about $1,300 for parts and labor. I asked if I could supply my own parts, and they said yes, explaining only that they wouldn't be able to warranty customer-supplied parts. I specifically asked what the labor would cost and was told $645. I ordered the parts and, a few months later, called to make sure the labor price was still the same before bringing my car in. They assured me it was. When I arrived with my parts, instead of pulling up my original estimate, the employee created a new estimate with the labor increased by nearly $300. I stopped him and asked him to print my original estimate. He hesitated and only did so after I repeatedly insisted. The manager then came out and claimed the original labor price was only discounted because I was supposedly buying their parts. That explanation made no sense because I had already told them from the beginning that I would be supplying my own parts, and at that time they still quoted me $645 for labor. They never said that price depended on buying their parts. It felt like an excuse made up on the spot to justify charging me almost $900 in labor. To make matters worse, the parts they wanted to sell me were marked up by more than $500. I bought the exact same brand-new parts myself for only $170. Based on my experience, I would not recommend this shop. Make sure you get everything in writing, compare prices, and don't assume they will honor the estimates they give you. After leaving I discovered that they also have complaints with the Better Business Bureau as well

I was having a lot of trouble installing a drivers side CV axle. I'm just not strong enough to do…read moreit. This is a repair that I needed to get done right away. After a lot bruises, scraped knuckles, some blood, sweat and tears I gave up. I started looking for a mobile mechanic. I was worried about having to wait a week for someone to come out here. That's what happened with the last guy I called to help me in a similar situation. After not showing up, then rescheduling twice he finally got to my house. His own tools actually broke while he was using them and ended up borrowing some of mine. I wasn't looking forward to another experience like that one. And being female, I'm a little leery of letting someone else work on my vehicle. I've had some not so pleasant experiences with men who thought I was clueless. I got tired of the bs stories. I started do my own maintenance and repairs. I haven't paid anyone to do anything to any of my vehicles since 1996. I called a few mobile mechanics on the list before I got to Ryan's name. He's the only one who actually answered the phone. He told me he could be here in 40 minutes. I was ecstatic! He showed up when he said he would be here. He is very friendly, has the tools needed to do the job and gets it done right away. I'm especially happy to report that Ryan didn't try to tell me stories about problems I know I don't have! Six hours after talking to Ryan, I still hadn't heard back from anyone I reached out to before him. I was about to post this review when I got an impersonal text message from one of the other mechanics I reached out to. "I can come tomorrow if you haven't gotten it already." That's it. No name, no "Thank you for contacting me", "I'm sorry I missed your call"... I'm keeping Ryan's name and number in case I need help again. Thank you Ryan!

Beware working with Ryan. He diagnosed a starter replacement on my minivan, and recommended an oil…read morechange. Said he could get the starter the next day. Paid my deposit and never heard from him again. After repeated messages to him, 3 days later he claims to have gotten the starter, but that it was used and he would need to reorder. Proceeds to reorder and then goes silent again. Only after I threatened legal action did I get a response, almost a week after I paid my deposit. After replacing the starter and doing the oil change the car stops working within a day. Towed it to a reputable mechanic who says that Ryan short changed the car 2 quarts of oil, causing irreparable crankshaft and cylinder misfires. Basically, the engine blew because there wasn't oil.

I've used Ashton Automotive in the past and they did a wonderful job…read more Recently, I had a Service Engine light come on and took my car "elsewhere". Big mistake! Should have called Ashton Automotive at the first sign of a problem! I called on a mobile mechanic who was recommended to me. He replaced the canister purge valve and pronounced the car fixed. Wrong! When I tried to reach this guy to say the problem was worse, turns out he'd vanished off the face of the planet. Took my car to a chain repair shop here in town. $400+ later, I had a new set of spark plugs and coils. This place pronounced the car fixed. I made it about a mile down the road and the car died on me. First time that she's done this in 15 years! I was able to limp home and then I got smart. Called ASHTON AUTOMOTIVE and had my car towed there. The next day, I heard that they found a previously undetected HOLE in one of the hoses and that the O2 sensor was apparently the real problem. Meanwhile, the spark plugs I'd had installed three days earlier were fouled beyond redemption and had to be replaced ... AGAIN. I'm so grateful to Ashton Automotive! They diagnosed the real problem, kept me fully informed as to progress and then completed the repair in a very timely fashion. I cannot recommend this place too highly. I've learned my lesson and will be taking my car to them whenever she's not feeling up to par.

I highly recommend Ashton Auto Repair for automobile service. I was treated exceptionally well…read moreduring my oil change, for which I waited in their lobby. They completed the work very quickly. I easily secured an appointment online the night before, and got a great discount coupon on synthetic oil for being a new customer. Awesome value! I will definitely use them again for service if I'm in the Killeen TX area.

Joe is a great guy and a good mechanic. If it's out of his comfort zone, he will get you with the…read moreright people.

Been coming to this fella for years. Great down to earth guy and knows what he's doing.read more