!!!ADMINISTRATIVELY DISSOLVED!!!…read more Not currently licensed to operate in Washington. Absolutely avoid this company. After fighting this SFR for over a year, I had to take them to court where the judge agreed that they breached their own contract and performed faulty work. I was awarded a judgement which SFR refuses to pay. They've let their WA state SOS registration expire, either through negligence or intentionally to avoid court cases and debt collection efforts. You can look at their reviews online and see that there are many others in my position.

Misha and Slavik came to day to finish up--too cold last week and snow... did a great job slab…read morejacking my garage floor...some final touches to make it look better... Very satisfied.... Professional, competent, and left the garage cleaner than when they arrived!! Highly recommend

***Please note -- I updated my review from 1 to 5 stars. Terra Firma took the initiative to reach…read moreout and assess any next steps needed to correct the problem. Trust is 100% restored knowing that if problems come up they will take any action needed to follow up. I will also say that the work they originally did was actually to code, and we agreed that the moisture problems arose due to the nonstandard setup of my dehumidifier, NOT because of errors in Terra Firma's work. Thank you Terra Firma.*** Unfortunately, I have to drop a negative review in the interest of warning other folks that their work has gone downhill. I previously had an excellent experience with Terra Firma for management of a water problem in my crawlspace. I hired them without question again for my current property for management of moisture issues, and I didn't check their work upon completion as thoroughly as I should have. Unfortunately, about 1 - 2 months after completion of work, I discovered a large mushroom growing out of one of the structural posts in my crawl/basement. On closer inspection, I noticed that the dehumidifier water discharge line they installed was dumping less than a foot away from my foundation, corresponding to the exact spot the mushroom was growing. Moisture was the exact problem they were supposed to fix, but now they have created a severe structural problem secondary to moisture with the dehumidifier line dumping large quantities of water right next to my foundation. In other words, they created the exact issue they were purporting to fix by collecting the moisture and depositing it into my foundation. Once fruiting bodies are growing out of wood, this is an indicator that the wood is severely compromised and the fungus network has grown extensively. I now have a very expensive and serious problem to fix. I called to let them know about the problem, not sure if I will hear back from the coordinator/ the team who did the work. I am not sure if I would trust them to fix the issue after the damage they have caused, but I would accept financial remediation. If they take steps to make things right, I would update my review. I would not hire Terra Firma again for any crawlspace work, be it structural or moisture related because of the big problem they have caused. Again, just would like to warn others.

DISCLAIMER: I did not use their installation or repair services. This review is about their…read moreestimation process and sales tactics. Their tech, Noah, was pushy with his proposals. He wasted time by having me watch a video of their process, and attempted to get me to agree to a proposal the day of - estimates running in the $15k-$50k ranges. Their estimates came in higher than their competitors by about $5k including Groundworks. When I informed him that I would not be using their services, he replied with, "What are your plans for your sagging floors? How do you plan to address this?" I have met with many contractors on this same issue, and no one else aside from Groundworks and TerraFirma has attempted to blow our issues out of proportion. However, Noah did offer to do a side by side comparison of the other offers with his, which I did not take. I ungraciously assumed it wouldn't have been attempt to price match, but to take another opportunity to push me more on his proposals. Don't use them, if you want to avoid fear mongering and overpriced services.

DO NOT GO ANYWHERE NEAR THIS COMPANY!!! They are not competent. When R&R "fixed" the foundation,…read morethey just installed above-grade composite discs AS THE FOUNDATION-- which is completely against code and ENTIRELY structurally unsound. The discs are supposed to be installed below the frost line--NOT ON TOP OF THE GROUND. Also, in many places, the posts they used are not even connected to the beams. Either this company is completely incompetent and unaware of basic industry standards, or they knew and did this work anyway. Whatever you do, stay away from this company.

I strongly recommend this company. Unlike two other companies we got to come look at some cracking…read morein our walls, they took a careful AND honest look. Another company put the hard sell on us for a solution that didn't even make sense; R&R explained why what we were seeing wasn't concerning and DIDN'T need work (or money!). When we looped back a few months later, they connected us with other upstanding soil specialists and structural engineers. In a business that seems full of scammers, these guys are the real deal. Thanks R&R!

I had a crack in my foundation that hadn't started leaking yet, so I thought I'd get it fixed…read morebefore real problems arised. Talked to Randy who came highly recommended by a neighbor. Came out a few days later and instead of charging me and doing the work he told me it wasn't that bad and I could save a couple hundred bucks by getting product and doing it myself. It was my call. WOW! Seriously, who does that?! These guys are honest and and do amazing work Per my neighbor. I'm glad I found them. They will be sealing my concrete driveway soon. Thanks Randy!

From the owner: At All Around Foundation Waterproofing our work is unbeatable when you want to protect your…read moreinvestment against water damage for years to come. Our primary services include spray on foundation waterproofing and foundation crack repair.

Chris was fantastic. He spent time educating us on the basics of foundations and went into great…read moredetail on the situation with our old home. It is obvious he has years of experience working with foundations and understands engineering very well. There was no pressure to make any quick decisions. We felt he was very honest about the different options we had. He arrived on time, and his recap email arrived right away. The experience was much better than expected, considering the issues we are facing with our old home. I highly recommend Ram Jack West and ask for Chris.

ADDENDUM: After the below review was written, I received a call from Ram Jack West to resolve the…read moreissue immediately. They came out promptly and I am now happy with the final product. In addition, they gave me a $200 Home Depot gift card for the inconvenience. Ram Jack West has great customer service and prioritizes the satisfaction of their customers. I highly recommend! I originally chose to work with Ram Jack West because I felt that Chris (our salesman) was open and honest compared to other companies. When evaluating our project, he called the engineer on the spot to clarify what our project would entail which I appreciated since previous companies were wishy-washy. We were able to schedule quickly which I appreciated, and the price seemed fair for the amount of work that was going to be done. When the team came out to do the work, I reviewed what I believed they were going to do for the project. The crew foreman, Aaron, said no, that's not what they were told to do and proceeded to tell me something drastically different from what Chris and I had reviewed. My father was also present when Chris was here and verified that it was not what was discussed. I called Chris directly to clarify which he reassured me that sometimes they need to provide support to structures but the team onsite didn't think it was necessary. He "wants clients to be overprepared so that they aren't shocked if more equipment is needed". I then had to ask, wasn't this part of the costs that you originally quoted me for? He then said, he would have to check the estimate to see. After my prompting, I was returned $880. This would have been overlooked had I not asked. Furthermore, I questioned the foreman, Aaron extensively prior to the work beginning. I was worried that the way they were installing the Helical would not support the cement post properly as we were told with previous companies that it would make the cement tilt and push up on the beam unevenly. I was reassured by Aaron that it would be fine. Sure enough, after the team began the work, the cement block began tipping as they lifted the beam and we could not get the balcony back to level. The "finished" product looked extremely unstable and I was concerned about long term stability. I was again reassured by the onsite team. Despite this, I decided to reach out to the project manager, Bijoy (who I had never met in person and was only in communication with via email) and sent photos of the completed work. I also sent a company review after being prompted to do so with an automated email from the company. After this submission was sent, I was reached out by supervisor Tyler who also said he would review the photos. Tyler was very pleasant to work with and responded promptly. I received a call back from him shortly later and said that although the structure is stable, it doesn't hold up to Ram Jack West standards in appearance and they would come out to lay new cement down (which is what I thought I was paying for in the first place). The team came out again, and laid cement which looks so much better! I was very happy with the results until we had to remove the wood framing around the cement and found a hole where the helical is. It is a deep hole (at least 3 feet) and our gravel in the area falls in to it. Furthermore, I am now concerned about it filling up with rain water and further disrupting the ground. I, again, reached out to Bijoy and sent photos with questions about how this hole can be filled. I didn't hear back for nearly 2 weeks, at which point I reached back out to Tyler. After Tyler's prompting, I then received an email back from Bjjoy instructing me that I could fill the hole with anything insulating "such as foam or newspaper". I clarified that newspaper would not be water proof and also the hole is at least 3 feet deep which would not be feasible to fill. I asked if cement would work instead, which he did say I could do. Overall, the initial project took 3 guys less than 3 hours. The crew returned to place more cement a few weeks later. And I still have to spend my weekend (and money) filling the remaining hole for an unfinished project. I was really hoping I was going to like the finished product but because of the continued need for work, lack of initial transparency, and delays in communication, I can't say I would recommend using this company. I think that the Ram Jack West supervisor, Tyler, did a great job trying to improve this issue for me and had great communication, but ultimately, I still have to do work on something I spent nearly $6k to get fixed properly the first time.

I hired Groundworks to repair the foundation for my slowly sinking house. They were on time, on…read moreschedule, respectful and thorough communicating challenges and progress of their work. Very much appreciated their ability to change their approach where needed especially when it meant saving money, which they did!!! Thank you Sam, Yuri, and Ivan for your expertise and muscle and thanks to Brian and Groundworks staff for supporting me through this project.

Awful company. I got work done a year ago and decided not to leave a review however I'm STILL…read morehaving issues, so here goes. Original plan was not followed. I had to get all the way to a supervisor to get the crew to stop working. They did in fact need to change the design but never reviewed it with me. A third design had to be done and they still put the sump pump right in front of my hot water heater, they did not pitch the one side enough so water sits there, left my driveway full of small and large metal shavings (and I have 2 young kids and 2 dogs who run in the backyard), did not clean up other materials, did not remove the dirt they dug up in the basement (told me I had to pay extra, you would think for 24k it'd be included. They also went to dig up my patio to run the water line, which could have been adjusted a few feet to not dig up an entire patio- again, no one would listen until I spoke to that one supervisor again, it was unreal. There were multiple times they were scheduled to come and never showed or showed on a different day then was scheduled, at least 4 times, and the crew had no idea. Fast forward to my yearly inspection, where he recommended I get a dehumidifier, and I was confused bc I paid to get one (that was one of my main things before I got talked into upgrading to a 24k job). They NEVER installed the dehumidifier and there has been new mold growth. They were not forthcoming with pics but sent a crew to spray, the crew had no idea what they were spraying for. They finally installed the dehumidifier and now I'm waiting for them to return to fix the encapsulation which is pulling apart, for the thousands of dollars it was, it was not worth it. The entire job was not worth it (3 columns designed to hold up large buildings, used to hold up my tiny house), encapsulation, dug around the edges, put in a sump pump, and now the dehumidifier. I would NOT recommend!!!!

The initial sales and bidding process was straightforward, with clear explanations of the work and…read morecosts. When the project began, the two technicians on-site were fantastic, hard-working, professional, and communicated what they were doing. 2/3 of the concrete lift turned out good. Unfortunately, the final execution and customer service fell short: Unfulfilled Promises & Extra Costs: One of the main concrete slabs was not lifted to the extent originally promised during the inspection. To prepare for this specific slab to be jacked, I was required to pay a hefty fee out of pocket to have my A/C unit temporarily moved, an expensive hassle that ultimately yielded no results. Lack of Price Transparency: A 12-foot cut into a piece of concrete was made that wasn't part of the original bid. While I admittedly should have asked for the price before they started cutting, the final rate they tacked on for this quick task was incredibly excessive. Poor Follow-Through: After the job was done, a field supervisor texted me asking for a high rating. I replied directly with these exact concerns, but received absolutely no response.

You will be satisfied with your experience!…read more We recently completed a large foundation project with Groundworks in Edmonds, WA -- a roughly $70,000 job involving permits, engineering reports, and significant structural work. Given the scope and importance of the project, I wanted to share a complete and thoughtful perspective. Overall Experience From intake through execution, the experience was strong. The consultation was detailed, the proposed solution was clearly explained, and the permitting and engineering process -- which took a couple of months -- was handled smoothly with consistent updates. The crew worked efficiently, and the quality of the foundation work itself was solid. The Consultation & Planning Our home sits on a steep slope, and an addition at the back had begun to settle. Groundworks sent out Jerry for the initial consultation, and he was excellent. Jerry was knowledgeable, energetic, and charismatic, and he took the time to clearly walk us through the problem, the proposed solutions, and what a job of this scale would realistically involve. He explained the engineering considerations in plain language, answered questions thoroughly, and helped us understand both the risks and the long-term benefits of doing the work properly. From an intake and planning standpoint, we felt confident moving forward. The Project The scope of work was extensive and involved foundation reinforcement along the entire back of our house, as well as drilling and post installation outside of the foundation to properly support a failing rear addition. Because much of this work needed to be performed beneath and adjacent to our back deck, deck access was required. We discussed these access needs ahead of time, and I even removed the top decking myself to reduce labor costs, based on our shared understanding of what would be necessary. A Miscommunication (and What Happened Next) While I was out of town during part of the work, a miscommunication occurred on site regarding what deck changes were permitted. As a result, the deck was dismantled more extensively than any of us had anticipated. This was understandably frustrating -- not because anyone did something wrong, but because the situation was genuinely complex and confusing. It was a conversation that perhaps should have been extremely clear about what was happening, but it wasn't -- and it wasn't the fault of any single party. Once the issue was identified and elevated, senior leadership stepped in, and this is where Groundworks truly distinguished itself. Leadership Response & Resolution We ultimately worked directly with Nathan Malsch, the General Manager, who was professional, attentive, and genuinely committed to making things right. Initially, we discussed a 50/50 split on replacement lumber for rebuilding the deck. Nathan went well beyond that agreement. Groundworks purchased more than enough lumber for a full deck rebuild, had it delivered directly to our home, and even provided a Milwaukee impact driver/screwgun set along with Milwaukee bits to help with reconstruction! That level of ownership was frankly unexpected and deeply appreciated. It wasn't just about compensation -- it was about leadership taking responsibility and ensuring we felt supported after a frustrating situation. Final Takeaway Large foundation projects are complex. What ultimately matters is how a company responds when challenges arise. Based on the quality of the work, the professionalism shown during consultation, and the accountability demonstrated by senior leadership, I feel confident recommending Groundworks. We ultimately walked away satisfied and appreciative of the effort made to ensure we were truly taken care of.

Sorry guys, I waited too long to write a review. Trayton, Ryan, and Laura do exceptional work. I…read moredon't want to get too wordy about the job, but it was a complicated garage floor with the discovery of an underground spring. It was looking bad and Ryan was standing next to me and said "we're gonna win this one". Just the kind of attitude needed with a difficult job. They were on time, efficient, clean, and worked extremely hard. In addition, they're just a really nice crew to work with. Oh yeah, they won.

I love EVERYTHING about this company. Their catchy name. Their communication. Their…read moreresponsiveness and patience with my questions. (I'm very inquisitive!) Their willingness to accommodate my requests. The personalities of their employees, from their office staff to the one's who do the hard work. It's apparent that they've built a company based on honesty and integrity. There are larger companies who do foundation repairs, but I don't think there's another company who could have done a better job for us. Dave