Exceptional Service! I've been a loyal customer of Cracker Barrel on Highway 60 Valrico Florida since 2022, and I can confidently say that Michele is by far my favorite server! Her professionalism, dedication, and outstanding work ethic truly set her apart. Michele takes tremendous pride in her work, remembers exactly how her customers prefer their food and beverages, and consistently ensures everything is served hot and just the way you like it. What impresses me most is that she provides this same exceptional level of service to every table she attends. Her attention to detail, kindness, and genuine commitment to customer satisfaction are remarkable. Michele is a true asset to Cracker Barrel, and I sincerely hope management recognizes and appreciates her hard work! If you visit this location, I highly recommend requesting Michele as your server. Employees like her are what keep customers coming back! Thank you, Michele, for always going above and beyond! read more

Food is always good, especially the biscuits. My server, Melina, was great. Have had the pleasure of her serving us before and she is always so pleasant. Also, Cynthia (Grandma!) is always fun to talk to and is such a happy person. read more

Started to get cravings for CB after Dashing in this area too much. Invited my mom to join me for Lunch. She went with a classic fried chicken with mac n cheese. I chose the new Hash brown Shepherds pie. Like oh my god! Im a sucker for that dish by itself, but how they served it here? This was such a great choice. Instead of usual pie crust or baked mash on top? Its a crispy layer of hash browns that has a toping of veggie's n sour cream. The meat inside is tender and the sauce with the mash just danced in my mouth. Giving me a beautiful symphony of flavors. I dunked some of the rolls in it and it was just chef kiss. I noticed they added the thing other places been doing. Where when u buy and entree you can add a "heat at home" tv dinner version of the classic menu items for 6$. Got a meatloaf and the fry chicken. Its size reflects the $6 bucks but the quality is worth it. We were blessed to have such an attentive waitress. The madam was charming n playful. A huge sweetheart with my mother. To me thats golden. We stayed after to walk the store. Very impressed with the holiday inventory and decorations. Retro candies from my childhood, tasty looking bottle root beers. What surprise me was that a lot of the sweaters and shirts were in fair price window. Will provably come back to pick up cute sweater for cold season. They have those cute holiday calendars with gifts every day also. read more

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Who doesn't like cracker barrel once in awhile?!? Sometimes when hubby & I are running around and it's gets late we run into Cracker Barrel for a bite to eat. I love having breakfast for dinner and this is the perfect place to do that. They aren't expensive and they give you plenty to eat! Our server was James and he was lovely and very efficient!! Cracker Barrel also has the best gift shop! If you love candy, especially candy from years ago, you may find it here. Going into Cracker Barrel is like going back in time. I'm glad they decided to keep its look the same as years past. That's the charm of Cracker Barrel!! I love that about it. As you're walking around the gift shop you may find some unique items you never knew you needed! They constantly change the inventory for the different holidays and seasons. read more

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Our waitress Demaree was on it today she got everybody's drink order and food order she suggested items and we didn't feel rushed. The food was awesome I had the Country Boy and couldn't eat all of it cause I was full. Definitely coming back when we're on this side of town. read more

Cracker Barrel Old Country Store - American Near Me - Valrico, Florida

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We haven't eaten at this location or any Cracker Barrel in probably two years. We made the mistake of thinking maybe they improved to what they once were and we were wrong. My order instructions due to slight allergies wasn't applied and when I said anything they just took my already cold food back and scraped everything on a different plate. I got undercooked cold potatoes and some dry scrambled eggs. For the price they charge you'd think you'd get at least a hot meal. There was no manager on duty I guess because we asked for one at the register and the woman just wrote down a random note with our phone number and we were still charged a full amount even for food that wasn't delivered correctly. Also the laziness of some of the workers is wild we were sitting there and every minute or two there was an employee dragging chairs across the floor of the two rooms as slowly as possible instead of just picking it up. I think this time was it for us I'm not sure we will ever go back again. For a bill to be $60 for food you couldn't even stomach is way too much to throw away. Our waitress was nice at least. read more

Food was meh, just not very hot, lukewarm at best - 6/10 Service was terrible, no drink refill. Must have walked by my empty glass sitting on the outer edge of the table at least 4 times, never a glance - 2/10 read more

The food was delicious and the customer service was GREAT! I woke up wanting country / southern food and Cracker Barrel did not disappoint! Thanks! I truly recommend this restaurant 10/10. read more

Cracker Barrel. Not someplace I go to often, but the food is decent, and service is usually excellent. Chicken Fried Chicken with gravy, exactly what I was wanting. With mac'n'cheese and fried apples for sides. Cornbread muffins also. Chicken was great, crispy, juicy, and plenty of gravy. Needed salt in a major way, but I use too much salt anyway. Cornbread was dry and lacked flavor, even with butter. Sides were good. read more

Cracker Barrel Old Country Store - Chicken fried chicken with sawmill gravy, Mac n Cheese, and fried apples - American Near Me - Valrico, Florida

Saw a photo of a meal displayed near the cashier area while waiting for a table - beautiful roasted chicken. Long story short - ordered it - that "beautiful roasted chicken" was delivered to my table wrapped in thick tin foil on a plate. ...as I pried open that hot charred tin foil I was shocked at the interior and the food. The chicken and vegetables inside were swimming in hot liquid - I assume the tin foil and contents were previously frozen and then simply stuck in an oven. Voila! Chicken and vegetable contents were almost inedible due to hot liquid that was contained within the tin foil. Attempting to eat was a task also - nibbled at the chicken and simply gave up. Table service was great, but the product was awful. read more

Update... Haven't been to CB in over a year and now I remember why... free refills isn't unlimited. This place likes to nickel and dime for EVERYTHING. Service is slow and the staff says they're "backed up" but the restaurant is less than half occupied. This time the waiter didn't even bring the correct order on the third try. Then he wants to take an attitude when we challenged the extra drinks on the bill. The manager was no better... she couldn't care less about making the customer happy. And don't get me started about the nasty food splashed blinds, greasy floor, and caked on grossness pretty much everywhere. Still the worst restaurant in Brandon. Maybe I'll forget how bad in a couple years and try again, but not likely. -------------- In the past two months I've had several poor experiences with this staple of southern eateries. Most recently 20 minutes after ordering the fried chicken we were informed it would be an additional 25 minutes for the food. An alternative of fried catfish was promised in 5 minutes and still took 15. The overall quality of food has declined dramatically as well. Don't bother ordering the new "Mexican" street corn... they barely sprinkled anything on a piece of frozen and over cooked corn. Any of the new sides are just a waste of money. read more

The food was pretty good here, as it usually is at most Cracker Barrel's. The store is super cute and provides a nice waiting room, and the ambiance of the restaurant is nice too. The service was decent though maybe a bit slow. Overall a pretty good experience. read more

Cracker Barrel Old Country Store - Biscuits, impossible sausage, and hash brown casserole - American Near Me - Valrico, Florida

Being from California we do not have Cracker Barrel so this is my honest out of town review: Cracker Barrel blends the charm of a country restaurant with the joy of a unique shopping experience. It is like stepping back in time, with its rustic decor and warm, welcoming ambiance. One of the highlights of Cracker Barrel is undoubtedly their charming little store. Filled with an array of novelty items. From vintage-style toys and classic candies to seasonal decorations and quirky kitchen gadgets, the store offers a treasure trove of some unique finds. It's the perfect place to pick up gifts that are both thoughtful and unusual, ensuring they stand out from the typical present options. The selection is vast and varied, catering to all ages and interests. Whether you're looking for a quirky mug, a cozy blanket, or a timeless board game, Cracker Barrel's store has something for everyone. The quality of the items is excellent, and I always appreciate the care and thought put into curating such an eclectic mix of products. It's a joy to browse through. Beyond the store, the dining experience at Cracker Barrel is equally exceptional. The menu is filled with comforting, homestyle dishes that remind you of a simpler time. hearty breakfasts, savory lunches, and delectable dinners. We ordered the hash brown appetizer which was was amazing. Who doesn't love a potato cloud with a perfect crispy outside with cheese and bacon. I ordered the chicken and dumplings, with a side salad (blue cheese and Italian on the side) and carrots. The carrots were really good - cooked perfectly. The serving size was huge. Now I will admit, the chicken and dumplings tasted good, slightly salty - but they need to work on the presentation. Or maybe I'm just not southern and that's how it's suppose to look idk. Our server, Paulina, did an excellent job. She provided a great experience with her attentive and friendly service. Paulina's warm demeanor and prompt attention to our needs added an extra layer of enjoyment to our meal, making us feel truly welcomed and cared for. In conclusion, Cracker Barrel is more than just a restaurant; it's a nostalgic journey that combines great food with a wonderful shopping experience. The little store is a gem, offering a unique selection of novelty items that make perfect gifts. Cracker Barrel is quickly going to become a cherished favorite for me and my family. read more

Cracker Barrel Old Country Store - Salt and Pepper Shakers - American Near Me - Valrico, Florida

I've been here multiple times and the more I go, the worst the service and the food gets. The chicken is fried perfectly but doesn't really have a taste to it and the ham is extremely salty. Outside of the French, I'm not sure if I would come again: read more

Chicken soup was delicious! Gets crowded and wished they would modernize these places.. but food is not bad and portions are still decent compared to what most places are doing nowadays.. read more

The usual great food. Wife had breakfast I had catfish. Still always good, the server James was great very cordial, nice guy. They were busy but we were taken care of. Recommend this place we will come back. read more

Was happy that hostess saw I needed to be closer to the front of the building due to boot on foot and knee surgery and having a walker. She asked if a large round table would be ok for us and we thanked her for being so thoughtful. The food was good but not as good as other times. Went and had breakfast. I had grandma , but bacon was WAY OVERCOOKED as was the sausage and the ham seemed overcooked as well. Was dried out but edible. My friend has another breakfast meal with French toast and eggs and I believe another side. It was good as well their food was cooked well. The server was good as was the cashier and also asked if I wanted to use my rewards or hold til next time. I appreciated being asked. Over all it was a good job not a 5 star though sorry though food was the down fall being o overcooked. read more

Food quality & service has gone down-hill. Cannot seem to get food out at one..a complete order!! Presentation is poor along with the quality of food served. food sitting under heat lamp & dried-out on top..server didn't even care or notice.. waited for replacement while rest of plate once sitting under heat lamp NOW food getting cold waiting for replacement items ...Sloppy management"" shame. read more

Super busy. Hostess was very nice despite rude customers! I always get pretty good service here. I don't like how you don't get your biscuits until your food comes. I tried to ask for it but it still came out with the rest of my food. I love shopping in the store. The cashier sold me on the old school Hershey's bar and it was worth it! read more

Service was good friendly. The potatoes were cold, beans Luke warm. I hate my food cold. read more

They lost my food ticket, so I had to wait longer for my food Food was cold, but got a new hot order Messed up my order Gave me one slice of bacon It was also really crowded read more

I will say for being a Friday night this place is usually a wait but to our surprise we were able to be seated quickly. Our server Bianca was super sweet and attentive to getting drinks refilled and making sure everything tasted good. Well this is the tough part. For the food it was good but not great.. even though it came out looking great it wasn't and I'll start with the confetti pancakes. They were cooked in so much butter that they had pockets in the pancakes and the cereal inside either became tough or was already stale it was a tough pancake for my toddler. My other got the kids grilled cheese which no complaints there. My husband got the grandma's sampler which at first we did send back the bacon because it wasn't crispy but Bianca was so kind to get us another which came back perfectly cooked. Eggs were fine but the French toast were tough on the edges so the middle was the only edible part, maybe the bread sat out to long? Not sure. And the regular sampler I got for the most part everything was good except the dumplings I got for my side they had all clumped together so it was one big clump of dough in the middle of chicken soup, which the soup part was flavorful. When we talked to Bianca after the meal we told her it had nothing on her part I think the quality of the food has just gone down a bit. She wished us a better experience next time. We did however get so goodies in the shop after dinner that were yum & fun. Orange creme savers, fruit loop straws, kids jelly beans and my son used his money to get a cool robot. read more

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It's Thank You Thursday and Thanksgiving Day all rolled up into one. I'm taking this opportunity to thank Cracker Barrel, and to update my review from 2016. This time, Cracker Barrel gets an extra star just for their Heat & Serve Holiday Meals. I was not happy 4 years ago and hadn't been back to this location since that time. It was my husband's bright idea to order the Turkey Dinner Meal because we just didn't feel like cooking this year. My mother passed away in September and it was just the 2 of us. We originally wanted to order it from Publix but we saw the Cracker Barrel online menu with the side dishes and changed our minds immediately. He placed the order a week before Thanksgiving. Our pick up time was given to us (our pick up date was Tuesday afternoon) and that was that. At pick up, everything was given to us in a large box to be refrigerated until the main event. Everything was packaged nicely and had instructions on how to put it all together. What I liked the most was that the turkey, sides, and yeast rolls are all set to bake at 400° F. It was that easy. We chose the 3-cheese squash casserole and mac n' cheese as our 2 side dishes. The meal already comes with cornbread dressing, turkey gravy, cranberry relish, and yeast rolls. The pecan pie was extra. Everything was wonderful! The turkey breast was super tender. They must have injected it with something to make it so moist (like a Butterball). If you desire dark meat, then you're out of luck. They don't give you a whole bird. The larger meal has 2 whole turkey breasts instead of one. I think the only thing that was missing was the cracker topping for the squash casserole, but that was easily fixed. We topped it with Ritz crackers. The cornbread dressing even came with a quart of chicken broth to mix into it prior to baking. There were butter packets included as well for the yeast rolls. They didn't really miss a beat. So, Cracker Barrel has redeemed itself. This Thanksgiving To-Go meal turned everything around for me. We're now looking forward to getting the Holiday Heat & Serve Feast for Christmas with the baked spiral ham. We've already ordered it. You'll get a bonus gift card up to $10 with a pick-up on 12/22 and 12/23. It's a $5 bonus card if you order the smaller meal like we did. The smaller meal was plenty and we still have a lot of leftovers. It definitely feeds 4-6 people as we could only eat a third of it. It was well worth it. read more

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The burger was awesome. And who says you have to have french fries. James and his buddies hit it out of the park. read more

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Great experience from first walking into the store to getting our food. All the employees we encountered were very friendly and helpful. Quick wait before we were seated but our server came over immediately and took our order. Everything we had was delicious. Especially the casserole shepherds pie. Meat was tender and seasoned well. Steak and eggs were cooked perfectly. Biscuits were moist and apple butter is a must. read more

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Boyfriend and I were seated right away and had a delicious meal tonight at this Cracker Barrel location. I opted for the Kids portion of grilled chicken tenders and upgraded my side to the side salad with no tomatoes or cucumbers for $1.69 extra. The chicken was super moist and very yummy. The salad was large and a great side to go with a small portion of chicken. Service was excellent. read more

Cracker Barrel Old Country Store - Kids portion grilled chicken tenders, moist & delicious. - American Near Me - Valrico, Florida

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Delicious comfort food at reasonable prices. Love this place! The maple bacon chicken was juicy and flavorful. The balance of Sweet Maple and salty bacon created an amazing flavor profile. The service was fast, friendly and welcoming. It definitely makes you feel like family plus you get to shop as well. read more

Cracker Barrel Old Country Store - Maple bacon chicken, mashed potatoes, green beans. - American Near Me - Valrico, Florida

Nic was great! her manager was terrible, yelling back and forth with my dad and saying it's not her problem that they were out of jelly. she then tries to belittle him by saying "if only you worked in retail" when my dad has been in sales his whole life. dumb mistake. she was very sassy and had a no care attitude. needs to be fired or let go immediately. read more

How does one review their local Cracker Barrel? With a belly full of warm buttered biscuits that's how! I have lived in less than 2 miles away from this Cracker Barrel location for 16 years and it's often hit or miss, especially the service but this time around our server was excellent. I waited 20 minutes ahead of time for my husband and son to finish on the golf course and meet me. Our server was extremely patient about me sitting at her table without my other guest. A few minutes before they arrived she took their drink order and I let her know they were going to be really thirsty so to give them light ice, not only did she put less ice in the glasses she brought an extra glass of each of their drinks! Like I said the service at this location has not been that great but she amped up the rating to four stars when usually I feel it's worth two stars and that's just for the food! My husband had grandmas sampler, my son had the pancake plate and I had a meat n' biscuits - these are our normal staples and they usually don't disappoint. Pro tip- you can ask your server to have your hash brown casserole grilled! This is how my husband always orders them and they seem to come out crispier than the normal casserole. read more

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Updated review 6/19/2023. This place used to be our "sure fire, guaranteed not to leave disappointed" spot to go. The past three times or so it's been horrible. The food always tastes ok but takes around an hour to come out now... but this trip was far worse. So much so we were picking up our things to leave without eating as food started to be served. Fathers Day dinner was the nail in the coffin. The atmosphere is the same at each one with a very casual dining feel. The service time here is absolutely unacceptable. It wasn't even busy. Our server was kind of rude while trying to apologize, that was actually more annoying than not having food was her excuses. We know it's not her fault. Apparently there were like two cooks in back for the whole place and they did NOT have it together. 5/7 of our orders were completely wrong, all the sides too. My husband did not get what he ordered and the waitress tried to convince him they changed the menu and it was the same dish. 1) No it's not the same dish. 2) If that was the case she should have said "we don't have that anymore even though it's on the menu, may I suggest..." whatever she brought him that was close. I ordered a meal and waited an hour for her to come out and say they're out of white gravy while there's white gravy on my table already. And I would have ordered something else had I known. Now I've waited an hour, I'm hungry and I don't want what she brought but I'm not waiting another hour for them to attempt to bring something else. They were out of chicken and dumplings which is what my kid loves, didn't tell us that till after he ordered and he was disappointed too. She knew it was a mess back there and brought us biscuits and burned corn bread very quickly. It was just a terrible experience, the manager looked absolutely defeated, and we definitely won't be back until they make some changes. Awful. read more

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Food is delicious, excellent service ,The Ambiance is marvelous, I love to shop after we done eating .. I Just love the environment it feels very Homey.. read more

$17.00 for breakfast that includes a couple of eggs, a couple of paddies of sausage, two biscuits, a small cup of gravy, and a drink? Over priced and mediocre at best in food quality. Service very poor. We are older folks and I asked about a Senior menu. Don't have one. I mentioned that we were looking for a light breakfast. Was told this is all we have. After my wife ordered and the server was still at the table, my wife asked to change her to change the order. Refused because the order was already placed even though she was still standing beside the table! The change was for an egg sandwich which the server said they have but not on the menu. Why not give us the option??? Could have gotten a good breakfast up the street. DONE WITH CRACKER BARRELL!!!! read more

My wife and I went here for breakfast for the first time and what a disappointment. The waitress was impatient in taking our order, the grits were lumpy, I couldn't cut the pancakes with a knife. The eggs were runny, and now I'm sick. We won't be going back. read more

It has been a long time since I visited a Cracker Barrel, but after enjoying a "comfort" meal today at this Cracker Barrel, I asked myself why I took so long.. "Cracker Barrel" is a time-tested favorite that is often found near chain hotels and interstates. This one, however, seems to cater to a local customer base, making it busy today at lunch time. If you're into comfort food, such as fried chicken, mashed tomatoes, chicken and dumplings, meat loaf, Mac and cheese, etc. , then this is your place! You can still sneak over to Cracker Barrel even if you profess to not eat food that can tilt your cholesterol levels in the wrong direction. I couldn't resist the boneless "Sunday Chicken" (two breasts) with two sides. I had expected two mini chicken breasts, but I was very surprised to see good-sized breasts along with generous side dishes of an excellent hash brown casserole and a fresh fruit dish with ripened fruit. Everything was cooked or prepared almost to perfection! Service was accommodating for quiet seating in the back section and service was excellent. Prices were very reasonable. PS: They still have all the same old corny country items hung everywhere. read more

This store continues to impress me no matter how many times or the location. Always on top of their game in giving excellent customer service despite the nasty impatient customers who flock here to dine and shop in the country store. I still can't believe that I listened to the opinion of others and avoided Cracker Barrel for decades because the food is fantastic. The selection of classic candies, sodas and memorabilia for sale is astounding. I never leave without buying old-fashioned watermelon drops. It's not something from my childhood, just an item I saw in the store and decided to give a try. Well, I am hooked. Not too sweet, long lasting flavor, they are a nice treat for myself after a meal. I haven't sat and dined here because they are always packed, so I get my meals to go. Today was the first time for a mistake, not due to Cracker Barrel, but of my own doing for not reading the menu correctly. I ordered catfish through the app, when it was handed to me ,it was grilled, not fried as I actually wanted. This item is listed separately on the app so I didn't select the correct one. I didn't complain, just the wondeful server noticed my crestfallen face that I was disappointed and offered to see if the cooks could prepare fried fish for me quickly. She came back in less than 2 minutes and to my sheer surprise and delight handing me what I desired! Wow! Now that is going above and beyond to give excellent customer service because the waiting line was out the door but she still took the time to make sure I was satisfied with my visit Bravo! read more

The Blueberry Pancakes are the best in town hands down!!! Everyone from the Hostess to the Managers are top notch performers!

We walked in 1hr before closing. Half of the dining room is already picked up, and the other half had 2 tables with trash and cups still on them. We order, and our waiter instantly had an attitude when asked if Eggs could be substituted for another item. No, okay thats no problem. The issue is when all of the food came out, 95% of it was cold and looked like it had sat for the last 20 minutes. The bacon had no flavor, the mac and cheese was watery, also had no flavor. The dumplings had no salt or pepper, and the eggs were severely undercooked. We ask to speak to a manager and she comes out with an attitude. She said shes sorry for the dirty greasy plate and all of the unseasoned food. She then proceeds to bring out the mac and cheese pictured below. We ask what the brown is (i dug it out from right under the top) and she says, "Its from where it was baked".. This brown object had a rag like consistency. We ask for the check and she waves us out rudely. The manager here has made this the worst cracker barrel experience in my entire 22 years alive. (And im from the south). 0 stars read more

Cracker Barrel Old Country Store - Macaroni n' Cheese - American Near Me - Valrico, Florida

Over light eggs, sausage, hash brown potatoes, biscuits, gravy...eggs get five stars, sausage was overcooked, dry, listless, small...hash browns served cold, biscuits with raw dough and gravy gets one star, mostly tasteless Service was great. Cooks, apparently, pre-fry sausages, letting them sit and dry out...poor practice Significant difference in temperature of items...eggs great, sausage mid-level, hash browns cold, gravy and biscuits...sort of O.K. or less Not what I've come to expect over my 90 years...sorry, time to get expediter added training to keep reputation up read more

Some of the best memories I've made with my two boys, now young men, have been at Cracker Barrel. Ever since they were little they have always loved looking at all the fun merchandise in the store and lastly when we are called to be seated, the warm roaring fireplace welcoming us to our cozy table. In the winter especially during the holidays we always make a point of coming to Cracker Barrel especially during a chili day when the fireplace will be roaring. Our typical order includes hot chocolates topped with whipped cream, buttermilk biscuits, with sausage gravy, chicken fried steak, and hash brown casserole. It is the best brunch and we reminisce about our previous visits. Going to Cracker Barrel will always stir up feelings of nostalgia and the food is always delicious as well! read more

Cracker Barrel Old Country Store - Fireplace at Cracker Barrel - American Near Me - Valrico, Florida

Who doesn't like a home-cooked meal? That's what it feels like when you go to Cracker Barrel for breakfast or lunch. Hearty meals with numerous sides and feel-good food that leave you wanting to take a nap. :) I had what I believe was there "country boy" breakfast last time I was there. For a little over $10 you get enough food to feed yourself 2xs. Plus, I opted for the steak, which I halved to eat the rest later. Delicious! They have rocking chairs out front to wait in when they are slammed, and a country store to wander in as well. Most people find themselves browsing before and after meals. Brilliant on their part. Don't come here thinking diet - lots of gravy and sauces. Done right, though, you can portion and have leftovers. read more