Went there a couple of weeks ago and had a GREAT experience with our server, Kylie. She was very friendly and helped us pick out our dinner!

I don't usually write Yelp reviews, but this one is 100% deserved. We ate at Cracker Barrel and had Ryan as our server, and he was hands down the best server I've ever had--not just at Cracker Barrel, but anywhere. From the moment he greeted us, Ryan was friendly, attentive, and genuinely upbeat. He knew the menu inside and out, made great recommendations, and checked on us just the right amount. Our drinks were never empty, the food came out perfectly, and everything ran smoothly thanks to him. What really stood out was how he made us feel welcome and taken care of without ever seeming rushed or fake. It's rare to get service that feels both professional and truly kind, but Ryan nailed it. Cracker Barrel is already comforting food, but Ryan's service took the whole experience to another level. If you're eating here, do yourself a favor and ask for Ryan--he's an absolute gem read more

This is just another typical Cracker Barrel. Went there to grab a very late breakfast with my friends; I ended up ordering lunch: chicken tenders, mashed potatoes and steamed broccoli. Food is completely average, not bad but definitely not special. Wait time was about 30 min on a Sunday around 2pm. Service also pretty average. Nothing that could be a highlight about this location. read more

Cracker Barrel Old Country Store - American Near Me - Cumming, Georgia

My $30 breakfast consisted of two eggs that were overcooked absolutely disgusting. I asked for over easy and this is what I got. DoorDash was no help. They credit me $1.80 this Cracker Barrel has gone down in quality and up in price........ if you're too stupid to cook an egg you should not be working there.... they don't even give you bottled syrup anymore. They are so cheap. They put it in Little to go cups. read more

Cracker Barrel Old Country Store - American Near Me - Cumming, Georgia

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Not really a Cracker a Barrel fan. This is the first time I have been to the restaurant in years. Country cooking is not usually healthy. I ordered a biscuit with gravy and hash browns. One would think at 10:15 a.m. the food would still be fresh, piping hot and delicious. The biscuits were not satisfying, they were cold and hard. It must had been a bad day in the kitchen. The gravy was also cold and had a gross layer of stiffness on top. The hash browns were also cold and had hard bits in them. Nothing I had was appetizing and I left 75% of what I ordered in the table. I will say my breakfast mate liked her meal which was eggs and steak. When I went to check out no staff member was available or at the counter and I had to wait on someone to find a checkout clerk. Perhaps this is just a bad location but I won't be giving them a second chance to go back. read more

Just got done with dinner here and our waitress Amanda. She was absolutely amazing . My grandmother usually needs her food reheated it up. She had no problem doing it for us. She deserves a 10 out of 10 and more. read more

Too bad I can't give a no star rating. Went for dinner around 5:30pm for their Thursday night turkey special. First asked for a flavored iced tea and told they only had peach flavored. So ordered unsweetened. Then looked at the menu and right there was wild berry flavored tea as their seasonal special. Ordered the Thursday turkey dinner special, asked for soup and was told they had no soup. After order was put in, several minutes later someone comes out (manager?) and said they just sold out of their turkey. Mind you this is their daily special and it was only 5:30. Walked out. This is not the first time this has happened at this location. Maybe Cracker Barrel's CEO should focus on the food experience and not on changing the sign or restaurant ambiance. Will think twice about ever going back especially this poorly run location. read more

DON'T TRY TO PHONE IN AN ORDER!! They are using AI and it is WORTHLESS!! They don't first give you the opportunity to speak with a human. So if you're driving and trying to order, they send you a link to pay after telling you, you can pay at the store. BUT, then your order doesn't even go through! I can't shoot the messenger-great restaurant, but AI needs to GO! read more

Should spend much more time with food quality than modernizing the sign & interior of restaurants. People who go to CB want GOOD FOOD first & foremost!!!! Need a real chef in Cumming & Alpharetta. Have loved CB a very long time & these two locations had always had good food -- not any more & not for a while. Last visit was in Cumming. Food was awful, undercooked & sparsely seasoned grilled lemon pepper trout f-- green beans were right out of the can, no seasoning; no slice of lemon. Muffins still ok. Staff was friendly, although very slow. Will not be going to CB anytime soon. read more

Very polite and professional. Beautiful establishment, the meal was very enjoyable. and tastefully prepared.

The staff was great, the food was mid but the wait was atrocious. Almost 2 hours since we arrived and no food yet. Very understaffed I came because I have a $50 gift card, so I guess I'll come back one more time. read more

Food over cooked meat hard as a rock Service was worst we had to beg for coffee refill Arrived @ 8:10 and first served at 9:00 read more

We eat at a lot of different Cracker Barell. So we went for my birthday while we were RVing but the staff never said anything when I repeatedly said it was my birthday. The floors in the store park were super sticky and looked like they were covered with glitter glue. I walked out with merchandise as always. I think they make more money off the merch than the food. read more

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Food ok service not so good. Soup served cold and asked and the reply was it was hot a minute ago.

Went for breakfast. Great service, food was fast, hot, and very good. It seems that they got the message from the recent backlash. Give em a try again. read more

On July 4, 2025, l visited the Cracker Barrel located at 675 Buford Highway, Cumming. Georgia (Store #0697) with my 17-year-old grandson, who is profound autistic, nonverbal, and highly sensitive to environmental stressors such as long waits. This experience was not just disappointing -it was harmful. It cannot happen again, not to us or to any other family navigating disability with dignity and respect which is protected under the (ADA) Americans with Disability Act. Emotional Impact on My Grandson: What should have been a joyful Fourth of July breakfast became a deeply distressing experience for a teenager simply trying to get his request for Fourth of July bacon. Staff chose to not involve a manager or even permit me to finish a sentence explaining profound autism.Lack of Training in Disability Awareness: Staff were dismissive, inflexible, and at times outright rude. No effort was made to understand or support a profoundly autistic customer Summary of Concerns: Emotional Impact on My Grandson: What should have been a joyful Fourth of July breakfast became a deeply distressing experience for a teenager simply trying to get his request for Fourth of July bacon. Summary of Concerns: ADA Violations: Cracker Barrel is a place of public accommodation and, under the ADA, it is legally required to make reasonable modifications to its policies to avoid discrimination based on disability one of which is decreasing wait times. The staff chose not to even permit me to explain. I have emailed Cracker Barrel and made a formal complaint with the ADA. With hopes that Cracker Barrel will educate staff and comply with Americans with Disabilities Act What Profound Autism Looks Like: 1. Limited or Absent Verbal Communication May be completely non-speaking or use very few words. May rely on alternative communication methods (e.g., picture boards, AAC devices). Difficulty understanding or processing spoken language. 2. Intellectual Disability IQ often below 50-70 (varies). Difficulty with problem-solving, learning new skills, or understanding abstract concepts. 3. Severe Adaptive Functioning Challenges May be unable to independently perform basic daily tasks (e.g., dressing, feeding, toileting). Often requires full-time, lifelong care and supervision. 4. Self-Injurious or Aggressive Behaviors Head banging, biting, hitting, or other forms of self-harm. May show aggression toward others when overwhelmed or unable to communicate. 5. Sensory Processing Difficulties Extreme sensitivity to light, sounds, textures, or smells. May seek out or avoid certain sensory experiences in intense ways. 6. Repetitive or Restrictive Behaviors Intense fixation on routines or repetitive actions (e.g., hand-flapping, spinning objects). Resistance to change can result in distress or meltdowns. 7. Minimal Awareness of Social Norms or Cues May not respond to name, make eye contact, or engage in reciprocal social interactions. Lack of interest in peer relationships or joint attention. read more

I have attempted twice to come to this location and this time it has been 1.5 hours since we arrived and still no food. My kid was the one that wanted to come here but nothing is worth this wait read more

Bad food , bad service! We have not been here for a long time, came back in and was very disappointed. Won't be back!

Saturday's are great at Cracker Barrel. For the second time in a row, I ordered the Breakfast Benny with an extra side of country ham. Aside, from not being served hot, warm was still delicious. We also noticed, the gift shop may have stepped up a bit and we look forward to buying more there, too. read more

Cracker Barrel Old Country Store - Breakfast Benny - American Near Me - Cumming, Georgia

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Table was at the entrance to the restaurant and table and chairs were two feet out into the entrance so I had no place to set my pocketbook! Jane our waitress threw some napkin on the table and said I will be back! 5 mins or longer later she comes over puts more napkins down and walks away! Finally she comes and takes our order and everyone else is getting their food we are still waiting for coffee! After over a half an hour or more our food comes out ( eggs are cold) but not going to send back because we have a baby and everyone is hungry! Ask for apple butter and had to ask twice before we finally got it and was almost done with breakfast! Jane never asked if we want ed more coffee or how food was! Jane was not quick or helpful during our visit! Very disappointed in the whole experience in this Cracker Barrel! Will have to try other ones in the area since I just moved here! My tip reflect the service or lack of service! read more

Brunch with Mom, we liked this country store with delicious homemade food, it was Thursday morning, it is few people in the restaurant, I ordered fried steak breakfast, it come with homemade biscuits and gravy. Eggs sunny side up, service was attentive, friendly service, we love it. read more

Cracker Barrel Old Country Store - Fried steak , eggs sunny side up, and harsh brown , biscuits and gravy, breakfast sandwich, tomato eggs, and bacons - American Near Me - Cumming, Georgia

So, it's hard to believe that I'm giving a bad review for a Cracker Barrel. I've been to many through the years and this was the absolute worst experience I've had at any location. The food took forever, we got one biscuit and one cornbread muffin. We got attitude from another server when we were getting ready to leave due to the wait. When the food finally came, I was asked if everything was ok, and then told that they were short staffed. I stated that it would have been nice to know this, to which our server replied, "I did tell you." (Which she had not). I told her no you didn't and neither did anyone else. No real concern for the inconvenience. I love Cracker Barrel, but I will not return to this location. read more

Awful service no free biscuits what they are famous for then why go anymore the food was greasy & eggs over cooked

Wish that I had read the reviews here before going. I used to love Cracker Barrel and was looking forward to a nice breakfast after returning from the airy this morning. The place was not busy at all which should have been a warning. I ordered the standard eggs, bacon, and hash browns and it came out quickly. Unfortunately the eggs were completely cold and the rest was only warm, including the coffee (and even the restaurant was uncomfortably cold too). What ever happened to CB? I went to one in Chattanooga a few years ago and enjoyed my dinner but I will not be returning, at least not to this location. read more

This is the poorest run store- only one person showing guest to seats and adding names- 20 minutes to add name - always very short staffed- Other staff walking around- They should shut this one down ! read more

The food is awful, the service is slow, the vibe is really not that great. Overall it is absolutely awful

Megan helped me this morning in the "gift shop" section. WOW! She went above and beyond in her care, attention, and service in my purchase. Honestly, she deserves a raise I bet. People who care about their job are hard to come by. crackle Barrel you know how to stock your store not only with goodies but also with AMAZING staff! I've met some of the others too. Crackle Barrels been winning in my mind for over 50 years! Thank you for a great place to meet my dad for breakfasts. Tammy Buckus Gainesville, GA read more

Worst Cracker Barrel I ever ate at. The eggs tasted old and rubbery. The water was stale and dried my throat out. My server had an attitude the whole time. I feel so woozy after eating there. The bathroom was dirty. This is a no on my list. Will not return. read more

Cracker Barrel Old Country Store - Receipt - American Near Me - Cumming, Georgia

This location needs some serious help when it comes to the people checking you out. Incredibly painfully slow and very rude. This has not been once or twice but the last 4 times we have been there. Same elderly woman sadly. Will not EVER go to this location again. read more

Really disappointed in the organization of the "Thanksgiving" line this year. I am just thinking how "Chic Fil-A" would have handled this "problem" without wasting customer time. Its 9pm, we have been waiting in line since 6:15pm. I am so hungry, cold, and two restless loud kids who are starting to become impatient after waiting for 3 hours in line. I understand the shortage of employees. However, I wish they had someone outside navigating the line so that people aren't cutting in line by pretending to park, then leave to see a gap and cut in, lol. Why give the customer a time for pick up when its going to take 3 hours? Gotta love the rude people in this world. Oh, you dont like when everyone else do it, then why do you? I pray there is enough food that we ordered. Do not want the hangry Goddess to unleash... read more

Stupid hours. Who closes at 5pm on a Friday? Go ahead and mark this one off your list.

We stopped there between doctors appt. Had a little time to kill so we had lunch here. In my numerous times I have visited Cracker Barrel and in light of the reduced work force lately, I have yet to be disappointed. Service was slow but they were truly doing their best. I had the lunch special. You could choose two of the four choices, side salad topped with chicken, a loaded baked potato, a cup of soup and a baked sweet potato. I chose the salad and the loaded baked potato. Very filling salad with an abundance of grilled chicken and the baked potato had a lot of bacon, green onion and melted cheddar cheese. It was all very good. Our server Christina was awesome. She checked back with us several time to see if we need anything. Very good server. 5 stars folks. Good job! read more

Cracker Barrel Old Country Store - American Near Me - Cumming, Georgia

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This CB is always busy, but the service is inconsistent. Today was no exception. Our waitress took our orders & brought out tea. She was busy helping to serve a table of 10 or 11, so I gave up on a refill while waiting for our food. Another person delivered our food, & I should have taken a pic! My chicken and dumplings was literally 2 cups of broth +2 bits of chicken~with 3 or 4 blobs of noodle. I'm not kidding--when it came you saw nothing BUT broth. In hindsight, I should have called the waitress over, but she was pretty overwhelmed w/the big table. I blame the kitchen staff for this "serving," though; it was pitiful. I'll return, but no more chicken & dumplings, at least at this location! read more

There's just something comforting about Cracker Barrel and this location didn't disappoint. The food is never really piping hot and the service was a little slow, but I enjoyed this restaurant and the general store. I was surprised at how good the Trout was! I'll be back! read more

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Its sad how Buisnes RUNS today, what hell its going on in our country. This Restaurant it's Running with 4 servers. If people dont want to work how in hell you pay your bills?Over hours waiting to be seated plus mote them half hour for food. I just don't want to see the future for us . read more

it took 40 minutes after order was taken for the food to finally arrive. love Cracker Barrel but this place consistently takes forever

Lacking in Staff. On a Saturday morning full house and what seems like 3 servers. After waiting 30 minutes to sit. You wait another 30 minutes to eat. An hour wait!!! Seems like they would make more money hiring more staff and getting better turn around of guests. You aren't making any money having your patrons sit outside in the rocking chairs. Just sayin. Staff was friendly as always. Just not enough. Very frustrating. 20 minutes in and still not even coffee! read more

Update: Manager gave me a free meal for next time but I had to pay for my microwaved over cooked meal I didn't eat today. Also was told the manager personally cooked my eggs. First my order came out cold.... and with no biscuits. They said they would redo it. In lesson then a minute my new order came out of the kitchen. The eggs were steaming on and felt like rubber... these are not over medium. My sister plate was the same and then gave us the same cold bacon.... I think they microwaved the eggs in the kitchen. The manager come out and said that they don't microwave eggs.... who gives this to a customer. read more

Cracker Barrel Old Country Store - My recooked egg order... seems they microwaved my order but they told me the MANAGER cooked my eggs.... - American Near Me - Cumming, Georgia

Cracker Barrel is a family friendly restaurant serving American "country cooking". Examples: country fried steak, chicken and dumplings, meatloaf, pot roast, fish, biscuits, cornbread, pancakes, hash brown casserole, sweet tea and just about any vegetables you can think of. Upon entering the restaurant there are usually rocking chairs outside for customers to use while waiting to be seated. Once entering the restaurant, you have to walk through their store. I always enjoy looking at the clothes, toys, candy, and misc gift items. There's something for everybody! Years ago when my son was young, it was always a battle trying to get through this gift shop area (without buying something) before getting seated. There's a toy section in there that kids flock too, and lots of cute stuffed animals! :) We've always found the food to be hit or miss. Some things are tasty, others bland. This restaurant is usually a good choice for picky eaters, as the menu is huge and everybody can find something they usually will eat here. Last night we had country fried steak, a combo that included meatloaf, chicken and dumplings and ham (it's a good choice if you don't know what you want or just want to give each one a try!). My husband just loves their pancakes! You can order breakfast anytime of the day, so he did! The service...this is where they struggle. The restaurant was not crowded at all and the service was extremely slow. At one point we were out of water and our waitress and the manager were just talking away and we were signaling them over and over for more water please. Took a long time for them to see us, then the manager finally did and got us water and apologized. Each waiter/waitress wears an apron with misc stars on them, I believe this has to do with how long they have been working their, or maybe their customer service score?? Our waitress had 2 Stars. Maybe next time we can request a 4 Star?? This place is nothing to rave about, it's just a decent place to eat if you are in the mood for country type home cooking. read more

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I have been eating at this restaurant for about 10 years now. Have always gotten good food at desent prices. Some times there is a bit of a wate for a table but it's worth it. So those complaining just go somewhere else! read more