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Cracker Barrel Old Country Store

3.0 (134 reviews)
Closed • 7:00 am - 10:00 pm

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CRACKER BARREL OLD COUNTRY STORE ATMOSPHERE

What's the vibe?
Casual
Touristy
Moderate noise
Good for groups

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Tamica J.

The waitress was horrible. The food mediocre and the ambiance family oriented. My husband's hash browns weren't burnt beyond recognition and had to be sent back. When I advised that the forks/knives were dirty she got flustered and said she was getting a manager. I am never one to assume, but being people of color at this place in Brighton made me feel like we had made a very bad choice coming here. She stomped off to the kitchen and came back with better hashbrowns and began to explain that folks mistaken their dish washer cleaner as food on their forks?! Really!?! I showed her the food caked on the utensils. By the way, no manager ever came over. They weren't water spots! My husband still tipped her 20%. On the flip side I REALLY enjoyed their country store. I bought a GRINCH sweatshirt and the folks were nice. Will I be back to another Cracker Barrel? Probably not. You only get once chance to serve me nasty burnt food with an attitude. I know folks are hard to go by as employees, but at least hire folks that can handle customer service. We NEVER asked for a manager. So maybe take this as a learning moment for a young lady that needs more training.

Well, we did gobble the whole shebang before even thinking of taking a pic! Country fried steak & more
Tim M.

Second time ever here. The first time I nearly imploded with frustration and self-loathing after failing their silly golf tee puzzle in 30 minutes of trying! Ambiance: You know, it's Cracker Barrel. So roll out your memories of the folks out in the country you visited when you were five, with their live wood burning fireplace, I got to take a picture of the before they all died: old time grandma rocking chairs & southern picnic furniture, knick knacks stacked (I rhymed!), almost literally atop each other, on the walls--and speaking of knick knacks, I'm sure nobody gets up there every month to dust so we're probably inhaling all those dead skin cells from millions of people over the decades. Yes, I checked! 1/2 mm thick. EWWWW! But it's "country cutesy" kitsch at its best so if you like that... 5/5 Service: Server seemed almost sedated but nice, though she had no clue about the difference between a beer glass and a short tumbler, bringing a bottle for my friend, which reveals what most customers must do here with the mere 6 or so lawnmower beers available. Also we had to wait for a table because of no hostess for 4 minutes, even though they were only 2.5 customers on this sub-zero Michigan-became-Minnesota January day. 3/5 Food: Comfort food is of course where cracker barrel shines, and we were blinded by the oil fueled lamps so to speak. Country fried steak was savory with an off-white topping of gravy that hardened almost to a frosting consistency as we watched. The broccoli was delish, the country fried steak was savory and comforting, the bacon macaroni and cheese was quite awesome on this most freezing of days. Everything was perfectly designed to make you feel like Grandma was cooking and serving it, Grandpa was telling his old stories, except this time his stories ended up being repetitively boring country music playing over the radio. Okay--so it WAS Grandpa's stories all over again! 5/5

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1 month ago

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2 months ago

We love Cracker Barrel!! They have great food and a safe place to be. Can't tell you how much we appreciate all that do!

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1 year ago

Fantastic staff and management! Very attentive to their customers needs And delicious food!!

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3 years ago

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5 years ago

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2 years ago

Sometimes very good. Other times not so much. Mid afternoon not really fresh made. Server was very attentive.

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4.1(363 reviews)
1.6 mi
•$$

A spontaneous happy trip with a 2 and 4 year old is not for the faint of heart, but Bourbons gave…read moreus the absolute best service. The entire staff was helpful, but the MVP was the hostess who supplied us with lollipops and helped to move all of our stuff to a booth when one became available. The entire table LOVED the truffle fries. I'll be thinking about those for a few days. The Nashville sliders were great too. We brought home a Smokehouse pizza. It was delicious at home, so I know it would be even better there. We are new to the area, and this was our first time stopping in. You already won us over! Thank you for your kindness and hospitality.

We recently dined here to celebrate my husband's birthday. The service was wonderful, and our…read moreserver was friendly and attentive. The menu offers a lot of delicious options, and both my husband and our friend loved the Buttermilk Fried Chicken. I ordered the Salmon, which was okay. The Spanish Coffee was one of the best I've had. Unfortunately, the biggest disappointment was how my food allergies were handled. I had included my dietary restrictions in our reservation and also called the restaurant the night before to make sure they could accommodate me. I was reassured after they checked with the kitchen that most items on the menu could be modified to work within my restrictions. Based on that conversation, I felt comfortable keeping our reservation. Since we were dining with others for a birthday celebration, I had hoped the information from my reservation and phone call would have been communicated to our server so I wouldn't need to go through all of my restrictions again at the table. Instead, I had to explain everything during dinner. Because the restaurant is extremely loud and the tables are packed closely together, our server had to stand across the table from me, which meant having to discuss my allergies loudly in front of our entire party and the surrounding tables. It was an uncomfortable and awkward situation. What was most frustrating, however, was then being told that my options were essentially limited to a protein and green beans. This was a far cry from what I had been told the night before that the kitchen could modify most items on the menu to accommodate me. I completely understand that not every restaurant can accommodate every allergy or dietary restriction, and I don't expect them to. My concern is that I specifically called ahead for this reason and relied on the information I was given. Had I been told beforehand that my options would be so limited, we simply would have chosen another restaurant where I could enjoy a nice meal along with everyone else for my husband's birthday. For anyone dining with significant food allergies or restrictions, I would recommend getting very specific information about what can actually be accommodated before making a reservation.

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Cracker Barrel Old Country Store - breakfast_brunch - Updated October 2026

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