***DO NOT USE THIS COMPANY***
If you're looking for a deep…read moreclean, move out clean, or any type of clean at all that won't leave you disappointed, or spending wasted time trying to communicate or even get a response from the company, then DO NOT USE THIS COMPANY. We hired them to do a "Move Out" clean with "Deep Clean Pro" as described on their website for our EMPTY home, and were left with a less than basic clean that we paid over $400 for. The only furniture in the house was beds, entertainment center, and a breakfast table. Half of the services such as organizing, make beds, picture frame dusting, and many other components of the "House Cleaning" described on the website (which were included) were not even necessary as we had moved everything except already made beds out of our home. To say that we were completely left without the service we paid for, light fixtures weren't dusted, cabinets weren't cleaned, garage and porches unswept, floors unvacuumed and mopped, and the floors and carpets they did vacuum or mop, you couldn't even tell. This is in no way a deep clean, and I wouldn't even hire them for a basic clean based on how badly they performed on an empty house. I can only imagine the work they would do if our belongings had been in the home still. Along with this, the company absolutely refused to communicate in any other form than email, offered to send out the same crew that didn't do their job in the first place, and not once had anyone attempted to contact us to resolve the issue. We were only constantly told to email someone else, and even when I did the first time, the email wasn't even valid and was kicked back. No phone calls were answered on their customer service line either. I was then sent text messages from the office manager again, refusing to do anything on their own, and telling me to email another person. Refused over and over again to even pick up the phone or forward the email themselves. We had to clean our home ourselves, and after doing so, could absolutely 1000% more see how bad of a job they did. My wife posted a Google Review and the owner replied back to that review faster than ever, and still has not even attempted to reach out to discuss the issue. Instead he acted as if it wasn't his problem because of the review and the fact it was a holiday weekend, but had time to comment on Google. This company is awful at both customer service and cleaning service itself. Do not put yourself in the position to be treated the way we have by them. There are many more cleaning services to be used in Houston/Cypress, because trust me the 100% customer satisfaction and integrity of the management falls far short of that as you can see by these pictures. Another company out to make a quick buck, provide halfway service, and not take any responsibility or attempt to fix the problem THEY created. This isn't even half of the pictures and none of the emails from them, but hopefully it saves you the pain.