I cannot say enough good things about Brea. From the moment I requested a quote, to the moment she…read morerevealed my freshly cleaned house to me, she communicated every step of the way. I never felt like I was left hanging by her. She answered all of my questions (and I had a lot of questions) in a very timely manner. When she arrived, I explained my situation to her. I deal with a lot of depression, ADHD, and anxiety. This makes things like keeping a tidy home completely overwhelming. So, instead of taking care of the problem, I let it get worse. The worse it got, the more depressed I became. I explained all of this to her, and she listened like a friend instead of someone I had hired to clean my apartment. She was completely empathetic and non-judgmental. She was also very straightforward yet tactful about what needed to get done. At one point, I thought I had to reschedule because I had an appointment and I didn't know what to do about my dog. Brea told me not to worry, she was very good with pets, and she had experience because she had a boxer at home. Penelope approved of her right away, and Brea's energy made me feel comfortable leaving my dog with her. She worked for hours and it showed. My apartment was sparkling and it smelled incredible! I love my dog, but she has some aromas that I absolutely do not love. I had asked Brea to add floor polishing and sofa cleaning to my package which I already felt was well priced for everything she was planning to do. I don't know how she did it, but she managed to remove all of Penelope's fur, and my floors were absolutely gleaming. Not only that, she had cleaned every single baseboard and my ceiling fans until they were unrecognizable. Brea left me with more than just a clean home. She left me with a fresh slate. It's much easier to maintain a clean home than it is to clean a messy one. I find myself fastidiously, wiping every surface the moment a crumb falls. I plan to hire her to help me maintain the level of clean she achieved. I figure that the cost of the cleaning will be worth the peace of mind it gives me. If you were on the fence about spending the money on a deep clean, I wouldn't hesitate. It was absolutely life-changing.

I am writing this review to strongly urge anyone considering this service to proceed with caution…read more I hired them right after closing on a new home with my partner. The house was already generally clean, but it had been vacant, so there was typical dust in corners, behind toilets, and in window sills. I was quoted nearly $600 for what was described as an in-depth, all-day deep cleaning. On the day of the appointment, I made the mistake of giving them lockbox access because I was running behind. I arrived 40 minutes later to find a toddler inside my million-dollar home, throwing monster trucks onto custom cabinetry and bamboo floors. I was shocked. I don't have children, and the idea of a toddler being in my home--both for the safety of my property and the child--was completely unacceptable. The owner tried to smooth things over but offered no discount or acknowledgment of how inappropriate and unprofessional this was. They came back to "redo" the cleaning, and within just a few hours they claimed they were done. Dust behind the toilets was still there. They insisted I check everything on the spot, but anyone who has ever moved knows that you cannot catch every detail when you're juggling a dozen tasks--especially when you're paying professionals to handle it. When my partner arrived, she opened the microwave and oven. Both were still dirty, and with nothing more than a damp paper towel, everything wiped clean effortlessly. That alone told me the job had not been done properly the first--or second--time. I paid them just to be done with the situation, but looking back, I shouldn't have paid the owner anything. From what I understand, she charges an outrageous amount and only pays the cleaners around $100 each, which is incredibly unfair. On top of all that, I was informed that wiping the exterior windows was "extra," even at a $600 price tag. They ended up doing it, but at that point it was clear nothing was really included. In the end, I was left with stress, disappointment, and a home that was barely surface-cleaned, certainly not deep-cleaned. If you're thinking about hiring this service, be aware that you may experience unprofessional surprises--like toddlers on your property--and pay a premium for work that doesn't even meet basic expectations.

I had 2 couches steam cleaned. They did a great job!!! On time and were neat and professional.read more

Great job at an affordable price. Cleaner showed up on time and the quality of work was superb. I…read morewill hire them again.

Very responsible and respectful cleaner. She exceeded my expectations of cleaning the house…read more The house was super clean and I'm so impressed of her work. She really took time to clean and not rushed like any other cleaners. My house is beautiful and she makes it look more beautiful. I really appreciate all of her work. I would recommend to everyone who wants to get their house cleaned.

It's so hard for me to trust someone to clean the way I do but I'm just too busy... I used Direct…read moreClean as a recommendation from a neighbor and I'm not disappointed. Also, I may add I accidentally left a very valuable ring in my bathroom sink area and was stressed about it, and relieved it was there when I returned, obviously I've had a bad experience before and feel guilt not trusting but I can say, this company has exceeded my expectations.

The owner, Lloyd, was very accommodating when I needed my house cleaned on very short notice before…read morehosting an open house. The price was fair, and the job was professionally done. I also like the cleaning products the company uses. Naturally derived ingredients and not harsh chemicals. I highly recommend

From the owner: We make sure your home and office cleaning is done right. We use only eco friendly products when we…read moreclean. Our goal is to be your one stop shop for all your cleaning needs. We are insured and bonded.

Where should I start on how terrible this company is. She quotes you one price, and when she's…read morehalfway done she tries to go up on the price. She tries to charge extra for every little thing. I asked for a move out cleaning and he didn't clean the garage, cabinets, or even attempt to wipe down the base boards. House was terribly cleaned and i had to come back in and go over what they did not clean. I could've went with a different company or just did it myself. She also said she would be there at a certain time and shows up 2-3 hours early. She got mad because I wasn't there. When she never called or advised she was on the way. I will never use this company again or recommend anyone to use her service. If i could rate this company a 0 I would.

Her quality of service is terrible. She has different maids each and every time you request her…read moreservice. They claim they are deep cleaning your house but nothing major is included in the deep clean. Stove is extra. Refrigerator is extra. Nickel and dime you for everything you request. Will not use not recommended her services ever again. The cleaning crew that she uses is awful. They don't clean very well. You always have to call her back because they missed something. I refuse to patronize a business that charges your eyeballs out and then on top of that does a sucky job. She quotes one price, then tells you another once she's finished. Absolutely not.